If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.

I contacted Datacomm to run some fiber optic cable for a networking project. Datacomm gave me the…read morebest qoute that I have seen in a long time for this type of job. The employees were professional and well dressed. The job was finished quickly and better yet accurately the first time. You are doing yourself and your business a dis-service by not contacting Datacomm for your needs. Thank you Datacomm

i hired Datacomm Nevada to put my surround sound system back together after i moved. We had no…read moreclue, my Amazon fire stick remote didn't work any more. I was using 3 different remotes. They installed my surround system, put every thing on one remote. i recommend these guys, price was fair, they will be my first choice if I need help again!

We have used DTS Fiber for a few years and decided to move our office across town. We called ahead…read moreand confirmed with Jacob to find out what was involved in moving us, and if the Fiber was available at our new location. Then when we had a moving date, we called and made an appt. The day before the move date, Curt called and told us they could run the necessary lines that day, with the install the next day. Jeff arrived as promised the day of the installation and made sure that we were up and running before stopping to move on, even though he had to replace our router, which was unexpected. We fully trust the DTS crew to make sure we have the best and fastest available access to the internet, which is crucial for our business. We highly recommend using DTS for Fiber and IT Support.

From the owner: DTS FIBER is a new player in internet delivery, but our team draws on years of experience as…read moreDigital Technology Solutions DTS, Inc., a Nevada-based IT services firm with clients throughout Douglas County and the communities of Carson and Minden. Through the years, we've become experts in cabling and internet networking solutions, and this enabled us to recognize our region's lack of fast, reliable internet at reasonable prices. We feel strongly that no one should get old technology and low service levels just because they live in a rural area, and definitely not at a higher price than urban areas.

Requested a quote and information about the services, as I was tired of the company I had that…read morewouldn't offer any deals for a long time subscriber. Plus, the aforementioned company that starts with Spect*** has lousy customer support/service. Got the quote and was happy with it, they scheduled the install, the technician showed up on time, did a great job with the installation and left everything just the same as it was. So far, after a week, have absolutely no complaints or issues....speed is top notch...no glitches. Anything that saves a bunch of money, and gives you better service is a win in my book....also, it's a local company

Since upgrading to maximum-data rate service in February of 2025, short term intermittencies have…read moredisappeared. Instead, there have been seven multi-hour losses of Internet connectivity. Our microwave radio relay changed from Fred's Mountain to Peavine peak when we installed the maximum-data rate equipment. According to SkyFiber, their relay station on Peavine peak does not have backup power, and so every time NV Energy loses power in the area, our Internet service is lost. Communication with customers when outages occur is slow.

Nexus Techs has been really great! From helping figure out what was happening with our internet to…read morethe phone installation, Saul has been fantastic. Would recommend Nexus Tech for all your IT needs.

From the owner: ** Nexus Techs ** | Fancy name, but we’re your local tech pros with 30 years in the game. | Need a…read morecomputer fixed, a virus removed, Wi-Fi working again, or business phones set up? We’ve got you covered. | Remote help, managed IT, and cybersecurity—all tailored to what you need, never what you don’t.

I needed to run by the Charter Store in Smithridge to return a piece of equipment. This place is a…read morebit of a joke. I think they are dealing with a lot of mismanagement. When you walk in the store is divided into sections with the emphasis on their mobile phones. Services like Internet, cable TV and related are the other end of the store. You sign in on a (filthy, even by pre-COVID standards) touch screen that was so dirty I felt like I needed to wash my hands after interacting with it. When you finally got to talk to someone they were friendly enough and tried to help but it was going to be over a 2 hour wait time just to return my Internet device. I ended up going to the UPS store to do this. It's free to drop off there - just be sure you keep your receipt. It took Charter over a week to realize the device was returned and credit the account back. Charter and companies like that get away with the lack of customer service because there isn't a lot of competition. WIth 5G and high speed satellite Internet coming online that is about to change. It will be interesting to see if that finally get's them to fix their customer service issues.

Spectrum is the worst. Frequent outages in the Lake Tahoe area. Lousy customer service. Tried to…read morechange my plan to save money by reducing the channels in March because it was a second home. They said they put it through. Got a big bill in April. Called in April. Found out that they did not set it up. Discussed setting it up. Picked new channels and everything. Got a whopping bill in May. Called again. Said that they should have told you that I had to pick up a new modem to change the plan for the TV channels. Never was told this before.

I had the pleasure to have met a few representatives from this company while they were doing a…read morecomplete camera installation in our apt complex. I was lucky to been able to see the beginning and finish of their project. Having some camera installation background myself I was completely amazed with their work and what they had completed at our apt complex. The apt manage allowed me to see the finished product on their security monitors and everything looked great! Manager also mentioned they were extremely affordable compared to the other bids they have received. Thought I'd share this for those seeking a security system.

From the owner: newTeck Solutions has been doing business since 2005. Technology is our passion and we are…read morededicated to our customers. newTeck Solutions has experience in retail, finance, data centers, gas stations builds, manufacturing, transportation and commercial building riser closets. newTeck Solutions offers turnkey solutions! We can offer our clients design, project implementation, network support, network engineering, and product support. Our Project Managers are skilled at listening to you; our customer, learning your needs and working with you to save you time and money on your projects.

Lisa was wonderful, she did everything that needed to be done. Didn't have to get a new phone, and…read moreshe put the sims card in for us. Got the plan we wanted. She was upfront about all the extra charges.

Zach was a star. I went in prepared to cancel all of my phone plans because the online people were…read moreso unhelpful and pig-headed. I had tried to place an order online for home internet, but the online process couldn't be bothered to process the order several days later, somehow generated a duplicate order, and froze both orders. When I investigated online, I was eventually connected to a chat agent who spent most of her time gratuitously complimenting me on my long tenure with Verizon and doing nothing to solve the underlying problem. Ultimately I told her to cancel both of the online orders; that I would take care of things in person. I was greeted promptly by Zach, who listened carefully to what I needed, and he had me out the door in less than 10 minutes with the equipment in hand that Verizon online couldn't seem to ship, ever, and with a reduction in my monthly phone bill. A+ for Zach and this corporate-owned store (do NOT go to the "authorized retailers"). I do not generally care for Verizon's approach to customer service, but this interaction was a complete pleasure.