This store has HORRIBLE customer service! My mom and I live out of town & this is the closest…read morelocation to us & every single time we try to return an online order WITH a receipt they give us issues & claim they can't return the item but then I drive out of my way to the store in Reno & they return the same damn thing no issues. Do better kohls hire people that know what the hell they're doing with better customer service!

Worst customer service. Went in to pay off account. Two clerks, both waiting on customers. When…read moreDenise finished with her customer, she turned her back on me and completely ignored me. When the other clerk finished with her customer, she called me forward. Another customer came up, and Denise helped them right away. I complained to clerk waiting on me and she apologized. Nothing from Denise. I asked to speak with the manager, who came right away. I told him what happened, but could tell he wasn't interested. I told him that if this was the kind of customer service their customers could expect, I wouldn't be back.

This is about the most pleasant experience we have ever had at a Walmart anywhere, and we have been…read morecustomers for years. We were very impressed with the young lady who was our cashier. Her customer service was pure excellence, and she was efficient and quick. We observed her with the customer ahead of us, who was elderly, and she was very accommodating to him. It didn't stop there, as she was very friendly with us as well. The aisles were pretty clear and even the restroom was clean. It is very rare to find all these qualities at once. We have had good experiences before, but none quite like this. Keep up the good work!

Paid extra to get an order delivered by a certain time. It was delayed my 2 hours! I shouldn't have…read moreto pay for the delivery charge !!

I wanted to stop in cause I saw as I was browsing the internet, that Costco has changed up the…read morebagel selection. They sell them in bags of 8 now, instead of requiring you like before to buy two bags of six for a dozen bagels. The new price is basically $5.00 for 8, so I guess the price per bagel has gone up, but what hasn't. HERE IS THE BIG NEWS! THE BAGELS ARE NOW WATER BOILED! I saw the big sign on the wall, "water boiled". What that means is they're more like real bagels like you would find in an actual bagel shop, a more dense and chewy bagel, yeah like New York, I guess, even though I've never been. The previous bagels were basically fluffy beard donuts! Costco ended their association with Einstein's bagels (the bread donut ones) and now makes their own using water boiling before baking at each store. I tried them and, whoa, what a difference, it way better. Maybe not totally as good as an actual bagel shop, but way better than what they had before. I used to avoid Costco bagels, but not any more. Try them out!

Me and my crew are about to leave Carson and head up over Spooner Summit on the 50 and I say, how…read morebout a Costco stop, since it's right here just near our turn up the 50. I have an executive membership that can get us in at 9am and the food court is all ready to go at that time. Hot dogs for the road with a soda too even! They all go hell, yeah! So we pull in and it's just before opening at 9 am. Plenty of parking, not like those big city Costco's at opening. We go in and I have my membership card scanned and head straight to the food court. I go up to the little kiosk thingy and tap in 5 hot dogs and sodas ... $7.50 the feed the whole crew! plus a little tax of course. The staff whips those out in no time and we fill our sodas. I like they switched back to coke products, I like them better than Pepsi products. Over at the condiments, we all squeeze out the mustard, relish and catsup on our dogs and sit at the open tables. These are a little messy to eat, so better make a mess at tables, than inside the Suburban! This was a nice tasty treat in the morning to keep everybody happy till we get to Sacramento. This is a really nice not crowded Costco!

The Salon Always does a Wonderful Job on my Moms Perms , The Staff here are Friendly and Kind.read more

Absolutely Terrible Customer Service! I did a return and had two gift receipts. The girl…read moreaccidentally returned it back to the card. I was returning the Christmas gift I did not want it to go back to the card that's why I had the gift receipts. The young girl apologized and said oh I screwed up which was fine.The guy manager at no time ask to help her or even seem to care that she was in a panic Or that there was a problem. The guy manager that was standing there is the problem totally rude no customer service no apology. When I ask him about the return saying I had a gift receipt he said that's how we do it. It goes right back to the card. What is the purpose of a gift receipt then? It says you get a gift card on the gift receipt. He was really rude and wanted to continue fighting with me saying that's how we do it?!! I tried to explain I had a gift receipt again but again he wanted to talk over me and say no that's how we do it. I guess I should have just returned with no receipt. I feel this manager needs to be educated in Customer Service. And learn his job.

7/7/2021: DOH! Guess what faux-pas I committed? I lost my ten-foot, iPhone, fast, lightning…read morecharging cable via the last leg of my flight, Hawaiian Airlines from Honolulu while flying to Sacramento Airport! RATS!!!! It's incredibly strange I lost my charging cable when I had locked it inside my Pacsafe hip bag while flying . . . Hmmmm~ Weird. Anyway, I bought an upgraded, ten-foot, lightning, charging cable. The charging cable is more heavy-duty, thicker; it's black, wrapped with the same material as an industrial, extension cord verses the charging cable I lost was wrapped in some sort of corded, cotton cloth, flimsy material. Moreover, I can never find a ten-foot lightning charging cable in Placerville, Sacramento, Roseville, Rancho Cordova or any of the Bay Area Big Lots Stores: Oddly, this Big Lots Store has a plethora of items I have YET seen in other Big Lots Stores' inventory.

I'm clearly in the minority at this Big Lots. I don't understand all the one star reviews. I've…read morealways had success with this store. Most anything you can think of retail is tucked away in one of the aisles. The prices are pretty good and the folks are all super nice. Very professional. That's all you can expect. The rest is gravy. This is where we get our phone chargers, shampoos, paper goods and spaghettios for the grand kids. They have furniture, bedding (including the mattress and box) and plenty of seasonal stuff. Today I found one of those sugar dispensers that you find in restaurants. Only $3. I've already used it twice. We're headed east for some R&R. I stop here and load up on big bags of candy to drop on unsuspecting grandchildren. 1/20

Okay, I keep saying I am NOT a customer any more, but here I am again…read more.. Quality/Quantity - Decent size location. Dollar Tree replaced the 99 cent store that used to be here. Easy in and out. I got my one item that was fully in stock. Atmosphere - Well stocked. Good selection. Plenty of parking. Open 7 days a week from Mondays to Saturday from 8am to 10pm. And on Sundays from 9am to 9pm. Service - Excellent. The one item was on the very, I mean VERY top peg. I asked the employee to borrow his step stool, but then he came and just got it down for me. And he brought a few extra down for future customers. Good thinking. Price - $1.25+; but I only come here for the $1.25 items. Owner Comment - Congrats on your success since 1953 with 15,288+ locations (8000 of which are Dollar Trees). I did not know that Family Dollar "merged" with you in 2021. I see you are starting to create combo Family Dollar and Dollar Tree locations (1200 locations). 1953 Ben Franklin Store. 1970 K&K Toys. 1986 Only $1 Stores. 1989 Dollar Tree. 1995 IPO. 2010 Entered the Canadian Market via acquisition. 2021 Raised prices from $1 to $1.25. 2024 Acquired 99 cent stores; hence this location's transition.

Yes, it takes more than a little bit of digging, but if you don't mind doing the work, you can find…read moresome pretty good loot at Ross. It's a respository of returned, rejected, unwanted, and discontinued stuff, and most everything gets sold here for a fraction of the original pricing. Tip: While it's useful anytime, for me, Ross is my go-to when I'm looking for housewares, bedding, and travel stuff :-) Quality bedding with with high thread count can be ludicrously expensive, but with quite a lot of digging, I found some very reasonably priced bed sheet here! You can even get art work and other "treasures" at Ross, if you don't mind putting in the work to find it :-)

I am literally person n 13 out of 20 people in line. The line goes all the way thru the regular…read moreline and out to the far end of the dresses into swimwear... One cashier, manager lady keeps wandering off avoiding eye contact. Not helping. Let us like she is rearranging tables. Someone in regional needs to come do some retraining. Will never be back. Unacceptable for a Friday afternoon.

I went to this shopping plaza on Tuesday, March 19, 2019 to do laundry at P & L LaunderLand. It is…read morea small, lower-end plaza that is anchored by Subway. It is on the northwest corner of N. Carson St. and W. Winnie Lane, across from CVS and McDonald's. It has three current vacancies. Overall, I cannot complain. This plaza has necessary basic services like laundry, fast food, a full-service restaurant, insurance, dry cleaners, hair, etc. If you want higher-end, like a mall, then go there, but this plaza is practical for those who need the services offered here. There are three vacancies currently. There are the current tenants: All-State (David Smith) Bobby Page's Cleaners Glam Girl Handbags & Accessories Hair We R Los Garcias Mexican Restaurant Nails by Tracy P & L LaunderLand Subway (anchor) Liberty Tax Service used to be here a few years ago, but closed, as did Payday Loans & Checks Cashed. The one thing that would be nice for this plaza is if there were some handicapped parking spots right near the laundromat, with a curb cut, so clothes carts can be wheeled easily to your car. This plaza, despite being low end, is in a high-traffic retail area, across from McDonald's and CVS. It has potential, if it could land a major tenant. I give this shopping center three stars, only because it has more potential than is being used and it is lower-end, so it is not a destination spot, like a mall or outlet center would be. It also has a high ratio of vacancies to occupied stores.