I had been trying for about two years to get someone to remove and replace the damaged glass mosaic…read moretiles that decorated my pool above the waterline. I reached out to at least half a dozen companies but usually didn't even receive a reply. When I finally found Erik Johnson Tile, all that changed. Erik returned my call, came out to assess the project and gave me very useful feedback - sizes of tiles to look at, places to shop, and what would give me the most durable finish while meeting my design style. Communication with Erik, by phone, text or email, was reliable and quick, as was that with his office staff and the tile installer. I was always informed about where we were in the project and what to expect next. On the day, Camilo removed the glass and installed the new porcelain ceramic tiles. He was courteous, thorough, professional and an absolute artist at cutting and placing the tiles. He was also extremely careful with the pool structure itself, and left it and the surrounding area cleaner than it had been when he'd arrived. The landscaping, lighting and drip system in the area were also kept protected and undamaged. I cannot express the difference in my attitude towards my pool now. The cracked and stained glass is gone, and instead I have a sleek, modern look I know has been professionally installed and will be durable for years. I highly recommend the entire crew at Erik Johnson Tile!

Kirk Johnson made lots of promises, and then kept flaking on our appointments. We even no-showed…read morefor appointments HE made with US at HIS office! After wasting a lot of time, on several days waiting for him to show up, we gave up.

The team at European standards flooring was awesome! Started with a quick response, reasonable…read morequote and finely executed work.. We had LVP installed in one of our rooms and it looks phenomenal.

The work looks very nice, but the professionalism is lacking. I'm pregnant and we wanted to do a…read morefull bathroom remodel before the baby comes. Raul came out, gave us a quote, and we wanted to move forward. We met with Raul to pick out tiles, all seemed great. He was very friendly, and told us he would be going on vacation but could start after. He told us it would be 2 weeks to complete the job. I even confirmed again later in text because I needed it done by a certain date for a party we are hosting and need a bathroom for, and he assured me again only 2 weeks. The company reached out and ended up giving me a start date while Raul was still on vacation, but we were fine with that. The communication of who was coming each day and what their scope was each day was good. They texted each night. That was where their strong communication pretty much ended. I was told by Raul someone would reach out to talk about the toilet and sink options. They reached out asking me if I had picked out what I wanted yet, and I wasn't aware I was supposed to be sending them links, so I quickly did some research and started sending links of what I wanted. By the time the second week ended, all that was done was the tile floor and the tile in the shower and shelf. No toilet, no sink, no medicine cabinet, no storage, no wall lights. We confirmed the next week and they said it should be done by the end of that week, now making it 3 weeks. That information was not offered, I had to reach out and ask for a new finish date because we were now past the 2 week mark I was assured of. They continue to come out that 3rd week and got more work done. The toilet that they had picked up and been storing in our garage for nearly a week was apparently damaged and used, but by that 3rd week, they hadn't checked the box yet so they had to go return it. They didn't have that same model so they had to go and get another toilet at a different store. By Thursday night of the 3rd week, there wasn't much left to do, so we assumed they would finish when we were at work on Friday. I didn't hear anything from them the night before and then when we got home from work that Friday, they had never come back to finish. So I texted again, because now we're moving into the 4th week, and I was told that all they thought they had left to do was the shower curtain rod. They had not put the fan cover on, they left a hole in the wall near the sink, the smart toilet was not hooked up, one of the electrical plugs for the toilet was still a hole and was not done, they had not put the wall lights up, AND they had not done the shower curtain rod. The fact that the company themselves didn't even know that they had that much work left means that they aren't even communicating with one another. Also, if they did think that all they had left to do was just a simple shower curtain rod, why wouldn't they have just come out that day and finished the last bit of work. I texted and sent pictures, and Raul tells me that he's sending out two guys (it is now about 3:30 on Friday) and that they would be there in 20-30 minutes. A little over an hour later, they finally show up, and they were here for probably about an hour or so and did get the job done, finally giving us our bathroom back. They did not pick up any of the cardboard they had taped all over our floor so I did that myself, they left nails and wall shavings on the ground so I vacuumed and swept that up, they left all of the tape up around the edge of the shower so my husband pulled that off himself, the bottom of the tub was covered in dirt and foot prints where they had walked on it in boots and never rinsed it out, and there was scuff marks on the new tile (I assume from moving the toilet into place?). They also plastered over some of the tape around the edge of the shower and left it, so when we went to try and remove the tape it is plastered to the wall and can't come off without us pulling off small pieces of the new plaster, so you can just see some blue tape sticking out. By this time, I was just so frustrated, and I just wanted it done and didn't say anything about them not cleaning up behind themselves and leaving it for us to do. We did get a smart toilet installed and a couple days later, I start looking it up because we're trying to figure out how to control the toilet, and I see that it's supposed to have a remote. So now we don't have a remote to control the settings on our smart toilet, after everything else. I texted asking if they put the remote somewhere because now we can't control all the settings on the toilet, which means we have to get a replacement from the manufacturer. I'm not sure if they took it with them or threw it away? I have not heard a response from them yet, but I have now reached out to the manufacturer myself because I need the remote. Not sure what that is going to cost me! Overall, the experience with this company was extremely disappointing.

10/10 recommend! It took about 3 days and everyone was great! The pics do all the talking!read more

Sierra concrete resurfacing did such a great job on my patio. It was 4 decades of different cement…read moredone by people with varying degrees of expertise. Now it looks all the same. BEAUTIFUL. Rocco did a great job of giving me a bid and staying in touch. Hector was great and considerate of my time with Scheduling. Erik was so awesome.Super hard worker.He showed up early to start and worked hard all day.He answered any and all questions during the day and on phone calls. I would highly recommend this professional and hard working company.

Our pool was getting calcium buildup all around the edges even the decorative boulders around the…read moregrotto. I had 5 years back hired a service to come out and remove the stains and it didn't turn out so well. The guy told me that's the best they could do and we should think about getting the green tiles around our pool replaced ! Whoa that's big bucks so didn't do that . So i went on the Folsom next door app and found Carl of Oasis and great reviews . OMG my wife and I do double takes on how awesome our pool looks now ! He really gets his hands dirty and removed years of buildup the other guys said couldn't be done. I know why it may take awhile to book his services because he spends the time needed to do one helluva job! AAA+++ thank you Carl for bringing life back to our pool!

They did a great job cleaning the pool tile including the glass tile. He was on time. Pricing was…read morereasonable for a large pool. Only suggestion- I didn't realize how much of a mess the residue would cause and if I had, I would have prepared better. I will use them again.

Matt came by and did a service of the pool giving us an estimate on the cost of refurbishing our…read moreplaster pool to Adams brand of Pebblesheen material. They started on the agreed date and crews came out regularly usually a couple times a week. Each crew had a designated coordinator. It was fantastic. Any questions or concerns I had along the way were quickly answered or taken care of. The crews were respectful of my property and never left a mess or something in need of repair. I think the pool was done within three weeks. (We were working around some unexpected rain.) on a side note I'd ask the crew if they like working for Adams pools. Every employee told me they were " the best they ever worked for" no lie. That's so important to me. Happy crew, happy workers all a win win.

Adams Pools is easy to work with, courteous and they stand behind their work!! Rare these days!read more

my friend Brian recommended me to Audrey and the team at C&R pool plastering…read more I reached out to Audrey and her team and she responded quickly and had somebody out and short manner to give me an estimate. She was very clear about the pricing and the options and forthright about any potential problems and very informative to help me make my decisions. I had another estimate done and decided to go with C & R

The pool looks fine but repositioning my pool equipment was too difficult for their subs. So many…read moreissues. They couldn't figure out the electric timer which is real basic requiring 3 different people...maybe 4. They broke my filter and tried to use the silicone to rig it which failed. Broke the filter valve and stem in the sand filter. They also broke the stand but made sure they told me they replaced the $10 stand. We also had numerous delays. When I spoke to their pool equipment sub, he didn't know how the sand filter worked when he was hired to move, place it and re-plumb it. Wtf..... I previously wrote a much harsher review but took it down because I felt bad. This is my 3rd weekend in a row fixing the issues I paid them to do. Service level and quality is total crap.

If you're thinking about refinishing old concrete, don't hesitate and do it. It will transform your…read morespace and add value to your property! We had a great experience with ACC. The owner Jose came out to measure and give suggestions. Gave us a prompt and fair quote in the following days and got us scheduled. The work itself was done over several days. The were always on time and kept me in the loop with everything. They spent a lot of time prepping. Jose and crew are friendly, courteous, professional, knowledgeable and hard working. We love the results. Looks better than new. Now we can finally enjoy the patio. Don't hesitate to work with these great guys!

Advanced Concrete Coatings just completed a concrete overlay project over the existing patios in my…read morefront and backyard. Words are not sufficient to describe the sleek, updated look to tired old concrete. It's so lovely to look at! Jose, Eddie, and the rest of the crew arrived each day and worked hard to complete the project per his estimate. I had lots of old cracking epoxy to remove, which required extra detail and attention. They took extreme care to protect my home and shrubbery. Jose worked with me to get the precise color I wanted. He was communicative each day letting me know what to expect the following day. The work ethic and pride in a job well done defines Jose. I would recommend his company without hesitation, and in fact, have referred a few of my neighbors to him. Many, many thanks.

American River Flooring installed three rooms of carpet, two bathrooms with luxury vinyl, and new…read morepainted baseboards. The contractors were excellent and everything was expertly installed. They were courteous and tolerant of my perfectionism. Carlos came by and made sure that the special work that I needed to have done was understood by the installers to make sure the transitions were exactly how I wanted them. I would recommend them and will call them in the future when I need them. We chose the Metro Spirit II carpet in Heirloom color. It was a little darker than the sample, but that worked out better for us. We chose this carpet because it is green for our grandbabies and durable for our dogs. Our dog throws up on the carpet often and we need something that would look well and clean up easily under these conditions. It is working out well for us. For the bathrooms, we chose Adura Rigid Rectangle Vienna in Alabaster. I have wanted something unique like this in my home for 5 years. I like white in my bathrooms, and the rugs get dirty too fast. They look like tile without being cold on bare feet. We also had new painted baseboards installed. This has provided a very finished look. Our friends and family comment that our house looks much more updated with this upgrade.

Matt did a great job on painting the inside of our condo. The price was very reasonable. Don the…read moreowner was accessible and also helpful.