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    Rafael Tile Works

    5.0 (29 reviews)
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    Services - Rafael Tile Works

    Tile installation or replacement

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    Tile repair

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    Recommended Reviews - Rafael Tile Works

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    Kitchen backsplash

    Rafael did an excellent job on our tile kitchen backsplash. He had a competitive quote, came in under budget, and talked us through all our options. He was kind, efficient, and knowledgeable and we love what he created for us!

    Before.
    Kimberly G.

    I recently wanted to upgrade my kitchen with new counters and install a new tile backsplash. I very excited that I found Rafael Tile Works. Rafael is a true craftsman. He is responsive, detailed oriented, and very easy to work with. He came to my house to look at the area and he provided me a quote a couple of days later. I was able to book him a week after my new counters were installed. I am in love with my new backsplash. I can't recommend Rafael enough. The install took about 2 days total. Rafael communicated with me throughout the install to let me know his timing and what to expect. He is very neat and picked up everything once he was finished. I can't wait to hire Rafael in the future to tile my bathrooms.

    Andrew C.

    Rafael is awesome!!! He is professional, easy to work with, made great recommendations, had excellent communication through out our project, and has pride in his workmanship. I highly recommend him. He tiled the floor and tub walls in our guest bathroom and it came out flawless. Our master bath shower turned out better than we imagined thanks to Rafael. If you want someone you can trust to do an excellent job, he's your guy. Rafael, thank you for taking great care of us. We appreciate appreciate you and everyone who sees our bathrooms always comment on how nice the tile looks. I will always recommend you to my family, friends, and clients.

    Finished project
    Linda M.

    Rafael is a true artist. I am so happy with the new backsplash, not sure everyone would have taken the time and care to align the tile design so masterfully. I liked Rafael as soon as I met him. He is very professional bringing grout and trim samples to our first meeting. He sent the quote in a timely fashion, actually quicker than he originally stated. My experience with Rafael Tile Works was far better than 5 stars. I would not hesitate to hire Rafael again and strongly recommend him to everyone.

    Beautiful transition!!!
    Joneric E.

    My wife and I are giving our old Laundry room a face lift and had this beautiful hex-tile that we wanted installed on the floor. While we enjoy doing are share of DIY-work, we also know when it's time to call a pro... and with this hex-tile, it was time to call a pro. From start to finish, Rafael was a true professional. I called for an estimate, received a phone call the very next day and within a half-hour, Rafael arrived and was doing a walk through of the space. He was knowledgeable, explained everything clearly, and was very transparent - which is SUPER appreciated - because the less surprised everyone is during the project, the better! He completed the project in three days and did a wonderful job! From great communication to a great install, Rafael did a fantastic job and I would not hesitate to use him again for future projects. A+, start to finish! Attached are a few photos of the floor (sans baseboards and all the other stuff that my wife and I still need to put on / replace).

    Fireplace - After
    Jackie M.

    I cannot express just how amazing Rafael is. He responded quickly to my initial request for a quote. Very friendly. Punctual. He kept me in the loop every step of the way, offering suggestions but not in a pushy way. Since I didn't really know much about what I wanted, other than a new look around the fireplace (tile) which I had already picked out, I handed it over to him (he IS the expert after all)... All I can say is W.O.W.!! Because of him, it came out looking better than I had even imagined. All that's left for us to do is upgrade the doors and I'll finally have the fireplace I've always wanted. If you're thinking of having work done, I HIGHLY recommend him. You won't regret it. Rafael... THANK YOU SO MUCH! I hope we'll be seeing you again in the near future :)

    Karl X.

    I recently renovated my main bathroom. I needed a tile setter that could deal with tricky wall and spacing issues. I read the reviews about Rafael Tile Works, and thought to myself - this company sounds too good to be true. Rafael promptly measured, provided a reasonable estimate, and was on the job in the same week. He is certainly the most professional sub contractor I've ever hired. His passion for perfection in his work is astounding-- and rare. His knowledge of the craft is cutting edge, the work is ultra neat, communication throughout the process was excellent and he installed tiles that I provided - perfectly. I think this experience spoiled me!

    I would highly recommend Rafael for any tile work. He installed our backsplash in the kitchen. We couldn't be happier. He did an amazing job. He gave a very reasonable quote, came when he said he would, finished on time with no problems and cleaned the site each day he left. Honestly, he's phenomenal.

    Here's the after. Totally flush, perfect match. Tape was a warning not to walk on out for 24 hours while things dry. SAVED ME
    Ryan K.

    Rafael is everything you hope you can find in someone you're letting into your house. Especially when you want that someone to promptly tear your house apart right after . He came down first for a free and quick estimate. Friendly, knows his stuff and will try to ballpark an estimate same day, depending on the job I'm sure. In my case I had a block of 9+ kitchen tiles that had cracked grout, and general deformation/detachment. Probably on the easier end of this type of work. He explained an overview of the work itself, how he'll approach the problem and what the best and worst case scenario would cost me. With how bad my tiles were, it was a situation where you don't know until you start ripping them out. Here those numbers were $250 or $500 depending on how many tiles were needed to tear out and replace to resolve the issue, and of course the time involved in those scenarios. I was on board for that and we set a date about a week later. One aspect I greatly appreciated was Rafael searches out an appropriate matching tile and checked in with me before ordering them. Explaining any aspects of the tiles I may have questions of. Fast forward to the day of, and work was under way. Turns out the people who built the floor used bad materials. Anyway as you'll see in the photos he ripped up about 12 tiles ultimately, replaced all of them. Everything was laid down perfect this time. And he takes his time to make sure it's done right, and with as many passes over as is needed to do it right. All the while he'll explain the entire process to you if you'd like to know. But of course in my case, in a way I can actually understand. I always find it interesting to learn about a field you're unfamiliar with so it's appreciated. He finished up that same day and I can report my floor is looking great. In fact too great because it's so clean the rest of my floor shows how dirty it truly is now . But you can bet I'll be sure to fix that issue with the proper amount of neglect and dust shortly Total came out to $250 for labor and about $20 for the replacement tiles and materials. Grand total $270 Very good work ethic, attention to detail, price, and most importantly results. Grouth h here's the after

    Brandy a.

    Rafael did a fantastic job on my kitchen backsplash tiles in our recent kitchen remodel. The tiles were large hexagonal shapes and the project was challenging but his experience really paid off. He made some impressive cuts in the tiles for the light switches. Rafael is super nice and very good communicator. He recently moved to Sacramento from LA. His father was a tile layer for 40 years in LA, then Rafael learned the trade from his father and took over his father's business and ran it for the past 14 years. He recently moved to Sacramento to get out of the traffic in LA. I think he made a good call and I know he will be very successful here. If you get a bid from Rafael, I'll be surprised if you don't select him to do the work. He does all of the work himself.

    Kitchen backsplash
    Kristen K.

    I cannot recommend Rafael enough! He did an absolutely beautiful job on installing the new backsplash tile in my kitchen. He was very professional, organized, and neat. Do not hesitate in hiring him for your job!

    Backsplash

    Rafael did a beautiful job installing our tile backsplash. He was incredibly detailed, responsive, careful and courteous. When we decided that we didn't like the trim that we had chosen (after it was installed), Rafael removed it and spent hours smoothing the edges of the tiles so that we could exactly what we wanted. He made it clear that it was not any trouble and he just wanted us to be happy with the end result... and we are.

    Shower

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    Rafael M.

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    6 years ago

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    Rafael M.

    Thank you for your kind words. It was a pleasure working with you.

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    Ask the Community - Rafael Tile Works

    Review Highlights - Rafael Tile Works

    We also decided at the last minute to throw in the backsplash, and I'm so happy we did.

    Mentioned in 3 reviews

    Read more highlights

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    Baptista Design - Our classic tile designs

    Baptista Design

    (11 reviews)

    Other than the death of a family member, this was the most excruciating and frustrating experience…read moreof my life. The lack of accountability by this company for their mistakes, miscalculation of materials needed, shelves installed that were not level, shelves that had to be re-cut three times because they weren't measured correctly. Poor communication between the designer, the installer and management. Repeated lack of follow through and broken promises- their word meant nothing. I wouldn't wish this experience on anyone. My contractor refuses to work with them due to their incompetence and I wonder how they stay in business. A simple shower and countertop remodel that turned into an almost year long nightmare. I'm still waiting for them to finish cutting the first countertop that I'm giving to my son because the matching tiles were a different color than the showroom sample ("not Baptista's fault"). I've gotten texts since December that they'll get to it as soon as they can - it's been 3 months.

    I met with Tammy Hoxie to determine best choice of countertop material and backsplash tile for my…read moreolder home. She was very helpful and I appreciated checking out samples. On a second visit to Baptista to choose a different tile, I met Letty who was also very helpful. Once decision made, template measurements were taken, and within a relatively short period of time I was scheduled for installation. Josh and Steven arrived to do the job - on time, professional introduction of selves, good communication of process followed by thorough cleanup. The entire experience was quite smooth. happy customer here!

    Rafael Tile Works - tiling - Updated May 2026

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