Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to appreciate tile installation watching him work. read more

Let me save you some time and give you the low down in my first paragraph of this review. If you are looking for a tile contractor that you can trust with your dream tile project, look no further, and contact Rafael! Looking for a highly skilled craftsman in the tile trade, someone that takes the time to listen to your thoughts on your dream tile project and then bring them to fruition? Believe me, you need to stop reading right now and call Rafael! Read further for a more detailed review, but be forewarned, it's a long one! Now that you have set up a meeting with Rafael to discuss your tile project, read further to see why I recommend him so highly! Believe it or not my initial meeting with Rafael left me somewhat disappointed. Not with Rafael himself, but with the realization that my project as I initially dreamed up, would not be able to be completed as easily and as timely as I had thought. Rafael spent a good amount of time on our first meeting. Listening to my ideas of what we wanted, which was a new tile entry and a feature tile wall. Due to some construction issues of my home's entryway, and the large 48"x48" large format tile that we wanted to have installed there, Rafael was very upfront with me and said that he would unfortunately have to pass on our project. Even though he felt that he could not complete my project as I had imagined, he continued to take measurements of the entryway and tile wall area so he could pass along the measurements to other possible contractors/contacts that he knew and possibly refer me to. I know what you are thinking....he did what? Yes, he did continue to ask about our project and continued with taking measurements! Who would do that once they determined that they were going to defer the project to possibly another contractor? That right there should give you a picture of what type of person Rafael is! I thanked Rafael for the time he took with me (he spent over an hour with me this day) listening to what I wanted and for being so upfront with me. He said he would email me with some possible contractors/contacts that could help me. I got an email a few days later with an explanation that he was unable to find any of his contacts that would be able to help with my project, but gave me a few recommendations where I might try looking to find a business who could help. Fast forward, days later, I asked Rafael to come back and discuss an alternative project vision. Rafael came and spent over an hour discussing a repair of the entryway tile area, a new fireplace surround and also the feature wall tile. Before he left that day, Rafael took off some floor tile so another contractor who was going to do our wood flooring project could start. He volunteered to do this without us contracting with him, we were just voicing our concerns, and he said that he could remove the tiles right then and there! Again, who does that? This guy Rafael is some kind of a special person! Let me tell you, it was then and there that we decided that we wanted Rafael to do our project, and we are so happy that he did! I will end my review now. Sorry it was so long, but I just wanted to convey just how awesome of a person Rafael truly is. Rafael is a true craftsman, striving for perfection and gives his all to create your vision. He will not stop until he is satisfied and you are satisfied with the outcome. He is a good communicator and really listens to you and is very up- front with details on what may or may not be possible. At the conclusion of our project, I felt that we had really bonded. Rafael is a genuinely nice person, hard working, very knowledgeable, detailed, and truly cares about his work and his clientele. He is one of a kind, an amazing person! I'll end it there and let the before and after pictures of our living room feature wall tile, fireplace surround, and entryway tile repair speak for itself. Thank you, Rafael! read more

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I'm a little embarrassed to write this review, as Rafael did the work on my house in June of 2022 and I'm only writing this review now. BUT, alas, here I am. 5 stars, but you knew that already, given the non-stop 5 star reviews that he has. And let me tell you, he earns every single one of those 5 stars in every single 5 star review, including this 5 star review. Rafael is professional, meticulous, friendly, respectful, and really does go above and beyond. It's great when you find someone that is a masterclass of their craft. It's good when you find someone that is competitively priced. It's nice when you find someone that genuinely CARES about their clientele and want their clientele to be 110% satisfied. It's AMAZING when you find a combination of all three. Seriously, you need tile work? Please, don't look anymore. You won't get better than Rafael. Book him. Be prepared to have your socks knocked off. If you don't believe me, well, then, believe my pictures. They speak for themselves. We got counter to ceiling herringbone in a ceramic 2x8 tile - not exactly a walk in the park, and a skill that definitely takes years to master. read more

Rafael Tile Works - Tiling Near Me - Redmond, Oregon

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Rafael did an excellent job on our tile kitchen backsplash. He had a competitive quote, came in under budget, and talked us through all our options. He was kind, efficient, and knowledgeable and we love what he created for us! read more

Rafael Tile Works - Kitchen backsplash - Tiling Near Me - Redmond, Oregon

Highly recommend Rafael Tile Works! Rafael completely saved our bathroom remodel that was previously going off the rails with another contractor. We called Rafael and left a message. He responded promptly within a short time, came over to our home and evaluated the situation. Rafael was knowledgeable, courteous and professional. He was able to squeeze us in to his schedule and got our project back on track. From start to finish Rafael was highly skilled, precise, attentive and thorough. Rafael paid close attention to the vision we had for the tile work was and provided his impressive expertise to guide the project successfully forward. An absolute life-saver! read more

Rafael is an exceptional contractor and person. He demonstrated the utmost level of professionalism and expertise in his project while providing a lot of guidance and wisdom with our design decisions. The value that Rafael brings to the table is immeasurable and his craftsmanship is top notch. He has a fairly difficult project with our demo and he was able to minimize the budgetary impacts despite all of the additional work. You can trust that Rafael will be able to knock it out of the park regardless of your project and do so within your budget. read more

I recently wanted to upgrade my kitchen with new counters and install a new tile backsplash. I very excited that I found Rafael Tile Works. Rafael is a true craftsman. He is responsive, detailed oriented, and very easy to work with. He came to my house to look at the area and he provided me a quote a couple of days later. I was able to book him a week after my new counters were installed. I am in love with my new backsplash. I can't recommend Rafael enough. The install took about 2 days total. Rafael communicated with me throughout the install to let me know his timing and what to expect. He is very neat and picked up everything once he was finished. I can't wait to hire Rafael in the future to tile my bathrooms. read more

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Rafael is awesome!!! He is professional, easy to work with, made great recommendations, had excellent communication through out our project, and has pride in his workmanship. I highly recommend him. He tiled the floor and tub walls in our guest bathroom and it came out flawless. Our master bath shower turned out better than we imagined thanks to Rafael. If you want someone you can trust to do an excellent job, he's your guy. Rafael, thank you for taking great care of us. We appreciate appreciate you and everyone who sees our bathrooms always comment on how nice the tile looks. I will always recommend you to my family, friends, and clients. read more

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Rafael is a master of tile and mosaics! From his tear out to finish he is a perfectionist! The waterproofing system he does is top of the line and attention to detail is impressive. He will walk you through what he does and why while doing everything he can to accomplish your wishes. I couldn't be happier! He did my shower and kitchen backsplash. I'll add pictures when I'm done with the final touches. You won't find anyone better and his pricing is competitive. read more

Rafael is a true artist. I am so happy with the new backsplash, not sure everyone would have taken the time and care to align the tile design so masterfully. I liked Rafael as soon as I met him. He is very professional bringing grout and trim samples to our first meeting. He sent the quote in a timely fashion, actually quicker than he originally stated. My experience with Rafael Tile Works was far better than 5 stars. I would not hesitate to hire Rafael again and strongly recommend him to everyone. read more

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My wife and I are giving our old Laundry room a face lift and had this beautiful hex-tile that we wanted installed on the floor. While we enjoy doing are share of DIY-work, we also know when it's time to call a pro... and with this hex-tile, it was time to call a pro. From start to finish, Rafael was a true professional. I called for an estimate, received a phone call the very next day and within a half-hour, Rafael arrived and was doing a walk through of the space. He was knowledgeable, explained everything clearly, and was very transparent - which is SUPER appreciated - because the less surprised everyone is during the project, the better! He completed the project in three days and did a wonderful job! From great communication to a great install, Rafael did a fantastic job and I would not hesitate to use him again for future projects. A+, start to finish! Attached are a few photos of the floor (sans baseboards and all the other stuff that my wife and I still need to put on / replace). read more

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I cannot express just how amazing Rafael is. He responded quickly to my initial request for a quote. Very friendly. Punctual. He kept me in the loop every step of the way, offering suggestions but not in a pushy way. Since I didn't really know much about what I wanted, other than a new look around the fireplace (tile) which I had already picked out, I handed it over to him (he IS the expert after all)... All I can say is W.O.W.!! Because of him, it came out looking better than I had even imagined. All that's left for us to do is upgrade the doors and I'll finally have the fireplace I've always wanted. If you're thinking of having work done, I HIGHLY recommend him. You won't regret it. Rafael... THANK YOU SO MUCH! I hope we'll be seeing you again in the near future :) read more

Rafael Tile Works - Fireplace - After - Tiling Near Me - Redmond, Oregon

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I recently renovated my main bathroom. I needed a tile setter that could deal with tricky wall and spacing issues. I read the reviews about Rafael Tile Works, and thought to myself - this company sounds too good to be true. Rafael promptly measured, provided a reasonable estimate, and was on the job in the same week. He is certainly the most professional sub contractor I've ever hired. His passion for perfection in his work is astounding-- and rare. His knowledge of the craft is cutting edge, the work is ultra neat, communication throughout the process was excellent and he installed tiles that I provided - perfectly. I think this experience spoiled me! read more

Rafael Tile Works - Tiling Near Me - Redmond, Oregon

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Rafael was a pleasure to work with. Our floor project turned bigger than anticipated and he communicated with us the whole time. We also decided at the last minute to throw in the backsplash, and I'm so happy we did. I was nervous because I usually do a great deal of research before committing, but I decided to have Rafael take the lead, and it worked out great! When something was still not quite right with the final project, he worked out an extra day in his schedule to correct the issue. Would definitely recommend his services others. read more

I would highly recommend Rafael for any tile work. He installed our backsplash in the kitchen. We couldn't be happier. He did an amazing job. He gave a very reasonable quote, came when he said he would, finished on time with no problems and cleaned the site each day he left. Honestly, he's phenomenal. read more

Rafael Tile Works - Tiling Near Me - Redmond, Oregon

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Rafael is everything you hope you can find in someone you're letting into your house. Especially when you want that someone to promptly tear your house apart right after . He came down first for a free and quick estimate. Friendly, knows his stuff and will try to ballpark an estimate same day, depending on the job I'm sure. In my case I had a block of 9+ kitchen tiles that had cracked grout, and general deformation/detachment. Probably on the easier end of this type of work. He explained an overview of the work itself, how he'll approach the problem and what the best and worst case scenario would cost me. With how bad my tiles were, it was a situation where you don't know until you start ripping them out. Here those numbers were $250 or $500 depending on how many tiles were needed to tear out and replace to resolve the issue, and of course the time involved in those scenarios. I was on board for that and we set a date about a week later. One aspect I greatly appreciated was Rafael searches out an appropriate matching tile and checked in with me before ordering them. Explaining any aspects of the tiles I may have questions of. Fast forward to the day of, and work was under way. Turns out the people who built the floor used bad materials. Anyway as you'll see in the photos he ripped up about 12 tiles ultimately, replaced all of them. Everything was laid down perfect this time. And he takes his time to make sure it's done right, and with as many passes over as is needed to do it right. All the while he'll explain the entire process to you if you'd like to know. But of course in my case, in a way I can actually understand. I always find it interesting to learn about a field you're unfamiliar with so it's appreciated. He finished up that same day and I can report my floor is looking great. In fact too great because it's so clean the rest of my floor shows how dirty it truly is now . But you can bet I'll be sure to fix that issue with the proper amount of neglect and dust shortly Total came out to $250 for labor and about $20 for the replacement tiles and materials. Grand total $270 Very good work ethic, attention to detail, price, and most importantly results. Grouth h here's the after read more

Rafael Tile Works - Here's the after. Totally flush, perfect match. Tape was a warning not to walk on out for 24 hours while things dry. SAVED ME - Tiling Near Me - Redmond, Oregon

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Rafael did a fantastic job on my kitchen backsplash tiles in our recent kitchen remodel. The tiles were large hexagonal shapes and the project was challenging but his experience really paid off. He made some impressive cuts in the tiles for the light switches. Rafael is super nice and very good communicator. He recently moved to Sacramento from LA. His father was a tile layer for 40 years in LA, then Rafael learned the trade from his father and took over his father's business and ran it for the past 14 years. He recently moved to Sacramento to get out of the traffic in LA. I think he made a good call and I know he will be very successful here. If you get a bid from Rafael, I'll be surprised if you don't select him to do the work. He does all of the work himself. read more

Rafael Tile Works - Tiling Near Me - Redmond, Oregon

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Rafael graciously helped me with a small project that most contractors would not take. He cut and set a replacement tile, cleaned and regrouted subway tiles on a countertop and recaulked two sinks and a tub. His price was reasonable and he knowledgeable and was very pleasant. read more

I cannot recommend Rafael enough! He did an absolutely beautiful job on installing the new backsplash tile in my kitchen. He was very professional, organized, and neat. Do not hesitate in hiring him for your job! read more

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Rafeal is a a very helpful subject matter expert. I called him about a weird job, the holes in my porcelain sink needed to be enlarged to allow for installation of a faucet. I didn't really know who to ask fo this job. When I called, he took the time to instruct me on what to do and sent me a link for a drill bit I could purchase at Harbor Freight so I could do it myself. It saved me a lot of trouble and money! I was really impressed on how easy he was to talk to and his knowledge. I wouldn't hesitate to reach out to Rafael again. read more

Simply put, Rafael was outstanding. We had a new fireplace installed in our home and wanted tile installed around it. I was shopping for preliminary estimates on Yelp to get a feel for what the cost would be for our little project. Rafael not only gave us a great quote and a realistic timeframe, he also provided input/advice regarding our project (even before we committed to hiring him). He was friendly, respectful and very knowledgeable. As for the project itself, Rafael did our tile install personally. The work was done quickly and he stayed within his estimated timeline. He made a point to not "sell" us on things and the end result is fantastic. read more

Rafael did a beautiful job installing our tile backsplash. He was incredibly detailed, responsive, careful and courteous. When we decided that we didn't like the trim that we had chosen (after it was installed), Rafael removed it and spent hours smoothing the edges of the tiles so that we could exactly what we wanted. He made it clear that it was not any trouble and he just wanted us to be happy with the end result... and we are. read more

Rafael Tile Works - Backsplash - Tiling Near Me - Redmond, Oregon

Rafael did an absolutely amazing job tiling my shower. I randomly found him here on yelp and he was very responsive so I had him come out and meet with me to see the task at hand. I had a few other contractors coming out later in the week and I called them off after my appointment with Rafael. I knew he was the right guy for the job. Extremely professional and a master of his craft he's a perfectionist and very knowledgeable. He explained the whole process and was able to fit me in his busy schedule. His bid was very fair for all the hard work he put into it I couldn't be more happy and would highly recommend him for all your tile needs read more

Rafael Tile Works - Shower - Tiling Near Me - Redmond, Oregon

Rafael was amazing! He was courtious, professional and extremely knowledgeable. We chose a very tricky marble mosaic tile and Rafael took the time to layout the best pattern and took the time to make sure we where all happy with the expected cuts and finer details. It was an easy and surprisingly affordable process. read more

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Rafael installed mosaic tile flooring in my bathroom and I couldn't be happier with the result. I had contacted a few different people but Rafael was the most responsive, professional, and informative person I had discussed my project with. He was able to come by for an estimate quickly and I could tell he was a perfectionist by the way he explained everything so greatly in detail. I had a couple options since he was working with an uneven concrete base, and I chose the cheaper option of installing over the curve of the floor instead of leveling it completely beforehand. I used small hexagon tiles so I was slightly worried it wouldn't be *perfect* (I'm super picky), but it came out better beyond my expectations. No weird gaps or anything and you can't even tell the floor was ever uneven. I will definitely be calling him back when I'm ready to renovate my other bathroom. 100% recommending him to anyone who asks! read more

Raphael did such an amazing job on the tile project in our guest bathroom. We had our bath tub replaced by a plumbing company and Raphael repaired all of the tile work surrounding the tub. It looks beautiful. Raphael is a true professional. Throughout the project Raphael would show us updates and explain his work. He made it so easy and I wouldn't hesitate to call him for future projects. read more

I have used Rafael Tile Works for two major projects in my house. Cost effective, on-time delivery, good quality durable work are some of the words I think resonate with Rafael's work. Rafael is a subject matter expert on the technicalities of tile work. Besides this he is friendly and pleasant to work with. I would recommend Rafael to anyone looking to get tile work done. read more

I am very impressed with how knowledgeable and meticulous Raphael is. We needed to repair a few tiles around a shower door. After a few unsuccessful attempts with other tile installers we where prepared to redo the entire area. Luckily Raphael was able to explain in detail the difficulty but more importantly was able to replace the broken tiles without damaging any surrounding areas or the glass door. He used special equipment and did not even make any dust. It was like magic! He is an inccredibly skilled and talented installer! We will definitely be calling him again soon for our fireplace project. read more

I contacted Rafael for a hopeful tile repair that risked becoming a replacement. Rafael was quick to respond to offer an estimate, as well as his number and a time to chat. He gave me a call and explained his thoughts around the issue, as well as the details of what causes the issue I am having. He discussed his suggested plan, and then recommended that I contact a general flooring contractor for alternate flooring options that could be more favorable and affordable for me than relaying tile. I was very impressed and appreciative of his honesty, knowing this suggestion would likely cost him my business. We discussed that option a bit, and he reassured me that if I decided to go the tile route, he would be available to help. Though I have not used Rafael's services, I wanted to share a testament that he is a prompt, honest businessman, and I am so impressed and grateful for his kindness, selflessness, and recommendation. read more