Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

Best cleaners I've used in 30 years! I've been using this Mint Cleaners for about two years and…read morelove it. Great service. Never a problem with my clothes. Great location. It's all good!

Took my curtains to get cleaned while my house was getting remodeled. When I got them back, they…read morewere about 8 inches shorter than when I dropped them off. They were custom drapes that went to the floor but you can see in the photo how much shorter they are. Tried to work with them to resolve the issue but the owner refused to talk to return my calls. Will NEVER trust them to clean anything else of mine.

Been my go to for years. Great work, super fast and family owned business. I trust my work clothes…read moreto them and they've never let me down! Thank you!!

Excellent service by Team Zayan. They helped me with a jacket alteration and dry cleaning within…read morethe three days I had. I recommend them without hesitation.

I've been coming here since my old cleaner, T**e, failed. Gosh, have I been happy! Service is…read morefriendly and accuracy is superb. They even fixed a collar button on one of my shirts. I had a relative in town who was leaving shortly and they really jumped thru hoops to get his shirts back before he left. This is a family run business that cares about its customers

I had to come on here and tell you guys what a life saver Q Cleaners was! I needed a dress pressed…read morewith only 24 hours notice and they have the facilities to do on-site, a lot of cleaners do not! They were so nice and my dress looked great! Pricing was, and I cannot stress this enough, more than affordable with the window of time I gave them! 5/5 for this gem!

They gave a discount for being a first timer. I dislike their hours though. Theyre closed during…read morelunch when most working people do their errands. Service was ok, they did what they were supposed to.

Friendly staff both in person and on the phone. I brought in a long formal dress , a coat, a cotton…read moresweater and a stained cashmere sweater and I was very pleased with my returned items. No drastic pilling and no weird smells. Thanks!

Definitely will not be back to drop off my dry cleaning ...one dress was $18. I had a total of…read morethree dresses.... in total it came out to $61 Dollars highway robbery absolutely insane that prices for a regular price on my clothes came out to that much will not return. I literally could go buy a dry cleaning kit from the grocery store for cheaper than what I just paid for them to do to three dresses will not return.

This place is an absolute fucking joke. Yuri is the single worst manager I have ever dealt with in…read moremy life, anywhere. My $100 Polo pants were ruined by YOUR business, and instead of taking responsibility, she told me I'd get no refund for the dry cleaning and no reimbursement for the damage YOU caused. Yuri is a straight-up POS. No accountability, no professionalism, no shame. Her brilliant solution? A "$2 string replacement." On $100 pants. Then she had the nerve to say I couldn't keep my ruined pants and be reimbursed -- like I should be grateful for scraps. That's not customer service, that's bullshit. The worst part? She laughed at me. Laughed. In a customer's face. That tells you exactly the kind of garbage human being she is and the kind of trash operation this business runs. I have never felt so blatantly disrespected by someone in a management position. If this is the standard you allow, then the rot starts at the top. I will be coming back every single day until I'm made whole. And yes -- even the women working in the nail salon next door said this whole situation was complete bullshit and couldn't believe how I was treated. This business is trash. Management is trash. And I will make sure everyone knows exactly how you treat your customers.

This is the worst dry cleaning company in the dfw area and after reading a few other comments seems…read morelike this a pattern for this establishment. Mike, the owner has zero business acumen and operates this business like a 5 year old child. Purse disgrace.. They lost 4 of my brother's shirts and promised a $150 refund, but instead insulted him by writing a $50 check. He left the check at the establishment because it was a slap in the face. To make matters worse, the owner followed up with a rude text message rather than taking responsibility. Mike and Narim run a completely unprofessional operation they can't keep track of clothes, they don't honor their word, and they treat customers with zero respect. Avoid this place at all costs. They do not deserve to stay in business.

I got a brand new dress a to wear on a cruise. I picked up the dress without checking it and packed…read moreit for the cruise. I went to put it on and it had burn holes all over it. I took it back to the cleaners with the receipt and the person in charge had the audacity to tell me that it was a manufacture defect. So not only did he not reimburse me for the damages he did not even give me back the money for the cleaning. I have been going there for over 20 years and will never go back.

Annual visit to wash the queen sized bed spread and one large pillow. Too much overloads home…read moremachines so this is good alternative. Save money bring your own soap and whatnot. Prices range for $3-$6 based on size of machine. In/out no problem on weekday morning. Machines take only quarters so bring own or $1-$5 bills and use coin changer. One staff person there to help out and keep it clean. New sign on door is Plano Laundry.

Horrible service the lady doesn't greet you or seem happy to help you . I rather wash my own…read moreclothes than deal with someone with her attitude .