Unethical business practices. They said the would cancel my previous provider. They didn't. Was billed from my previous provider and Reliant. Received an email from Reliant advising that the could not cancel and that I needed to call them. After calling them, they lowered my bill. Reliant charged me $111 to get out of their contract. Do not go with this company! read more

Have been using these folks for over two years. Always on time, professional and friendly. I have recommended them to others in the community and everyone seems happy. read more

We have been with this company for over 7 years. We have never had an issue with them and anytime we need them they come out at no additional charge. Routine maintenance is every other month. read more

Our technician, Juan Ramirez treats our home and is very thorough and professional. He takes time to be sure he addresses any issues. I highly recommend him. read more

No noticeable improvements on the amount of bugs or pest. They are a contract company that requires you to pay a fee to cancel their service. They only come out every other month. They are pretty expensive. There is better prices at other companies with better service. read more

Salesman at 7.34 pm rings bell. Ignores "No Solicitation " signs posted at sub division entrance. City of Katy has a no solicitation ordinance. Permits are required. Katy P D was called, and informed. When asked to leave subdivision he suggested that there are plenty of similar signs in town. Asked if he had a permit , he didn't . He and his colleague communicated, and finally left after I started recording the unsolicited event. From City of Katy "Solicitors and Peddlers" The City of Katy's Ordinance No. 2243, regulates home solicitations, charitable solicitations, and itinerant merchants. Peddlers and solicitors must obtain a permit from, and register with the Katy Police Department. A registered Solicitor will be wearing an identification card that is issued by the Katy Police Department and is clearly visible to the public. A registered Solicitor is allowed to be in the city during the hours of 8:30 a.m. to 6:00 p.m., Monday through Friday. If for any reason you believe that an individual may appear suspicious, please contact the Katy Police Department at 281.391.4848. A person desiring that no merchant or other person engaged in solicitation at his/her residence/business shall exhibit in a conspicuous place upon or near the main entrance a weatherproof sign, at least one inch (1") in height, in bold print containing the words... 'NO SOLICITATION - SOLICITORS NOT ALLOWED ON PREMISES." read more

This company is a thief and scam! I signed up for their service and paid on time everytime but when I moved I canceled my service with them. They claimed I have a contract with them but the contract isn't valid if I no longer live there which I told them I no longer live there. They continued billing me and sent me into collection for $130. As a local realtor and homeowner we all know this is unethical for a business to continue charging a customer for a service they no longer need when they MOVE. I paid my collection dues because I do not want bad credit and they can keep the money they scammed me out of. But I hope everyone stays away from this UNETHICAL company and use a company that won't continue to charge you when you MOVED or no longer need their service read more

I'm sorry but I can't recommend this company. We have spiders, bugs and ants all the time. Two guys came today and spray the backyard (5 min). Than they were talking outside about 15 min and left. I would appreciate if they instead of 15 min talking front of my house take care about all the spiders on the pictures. Amen read more

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Sales rep door knocked promising certain services and promised that we can cancel any time if unhappy with services. First service got done and not all the things that we're promised were done so we tried cancelling the service and now we're being told that there is a $75 cancellation fee. I do not recommend dealing with this dishonest company read more

We have used Reliant for about three years. We are very happy with them. We had a problem with wasps this summer and they came back out, at no extra charge, and got rid of the wasps. We have found the service people to be dependable and helpful! We highly recommend Reliant read more

Reliant is by far the best pest control company I've ever used. We were having some work done on our windows and bugs started spewing out of the window frame! They had me send a photo and verified almost immediately that they weren't termites. Then they had a technician out in 30 min to take care of the situation. His name was Frank and he was so knowledgeable! Within a couple hours all the ants were dead/dying and we haven't had an issue since. The best! read more

They pressure sell at your front door and try to get you into a binding contract on the spot before you have a chance to research the chemical they apply. My sales guy wouldn't leave until I signed up with the promise that it would really help him and I could cancel. I made him write it in the notes. I cancelled. They didn't note it. Came to my house when I wasn't home and did a service so they could start the contract. But since I wasn't home could only do front lawn. But charged me for full lawn. Don't fall for their pressure sales tactics which seemed dishonest to me. read more

I truly don't know how they have these many good reviews. We had their service for over a year. We had the preventive termite treatment. We found termites on a Tuesday, called them and left a message. Called them back on Thursday and left a message. Called them on Friday, spoke to manager and she said she didn't have anyone available until Monday. We are leaving for 6 months tomorrow and don't have anyone who could let them into the house. She didn't really care and said she couldn't have anyone earlier than Monday. She said she had returned my call...she called a different phone number. She just said, "oh well, that's why you didn't receive the call " Terrible service. read more

We moved into a new development and the area has been saturated with insects due to removal of trees for placement of new homes. Reliant Pest Services has always been reliable, timely, consistent, and professional each time they have come to treat our home. I am very pleased with the professionalism of this company and the products which are used to get rid of those insects. read more

Excellent customer service, and very good field service by Reliant Pest Management. I've been a customer for about 3 years now, and can attest for their great quality, very reliable scheduling, and excellent customer service. read more

I have been using Reliant pest management services for more than a 2 years now for external services. I have also started using mosquito service since last summer. I'm so happy with their service and definitely worth the money I'm spending. With specially young kids at home I don't want to take any chances and Reliant pest management got me covered. Special thanks to Brandon who knocks on my door every time he comes to ask me if I have any concerns before he begins and briefs me up with what he found and what he treated after the service. read more

I've just started using Reliant but I've been impressed with how knowledgeable and personable everyone that has come to my house is. Also the idea of treating your house from The outside versus the inside intrigued me so I figured it was worth a shot. read more

Horrible service and techs. Tech came out without calling. Let tech know that I'll be on my way in 10 minutes. Tech and rep said it was fine . Tech calls 5 minutes later to say he's going to next appointment and he'll come back afterwards. My. neighbor tells me he let 10 minutes ago. He never waited. No problem taking my business else where. Who comes to someone's home without notification? their techs only. I have never had this happen with any service from other pest control companies. read more

I have been using their service for about a year now. They are very professional, they call and notify before their scheduled visit. We are very satisfied and recommend their service. We read more

I have been using Reliant for a long time and get a bi monthly service from them. The other day my lawn guy was stung by a yellow jacket so I called Reliant who sent Aaron out. He made sure I was safe before he tackled the next that was under a bush. He not only saturated it but also made the effort to dig it up to make sure they were all gone. Thanks so much guys!! read more

Aaron P was the technician who serviced my home yesterday. He was prompt and very professional and made sure I was satisfied with the job he completed. I appreciated him wearing an n-95 mask, shoe covers and social distancing while in my home. He is an asset to this company. read more

Truly deceptive sales tactics from the salesman that came to my door. Intro rate comes with strings attached that I asked specifically about and was told cancelling anytime had no costs, which is not the case. Had to repay $100 for cancelling before a year was up. Not OK. read more

The company salesman is deceptive. Shows up with an iPad and asks you to click a few boxes without mentioning that you are signing up for a year long service with a termination fee of $140. The technicians that serviced our house were not professional and gave us wrong information. We decided to cancel the service after a few visits and were hit with the cancellation fee, without any warning. STAY AWAY! read more

I made the switch a year ago and have been totally happy! I'm saving money and getting great service!

Posting simply based on their solicitation at 7:45pm ringing my doorbell waking both of my young kids up to try to sell me something I don't need in a neighborhood that prohibits soliciting. My husband confronted him and the guy back talk to him and cussed at him so we ended up calling the police to have them straighten it out. Didn't know about your company before this but certainly won't ever use you based on how your employees handle business. If this is how you conduct business then why would I ever willingly give you my money? Shame on you. read more

Have always had a great experience with Reliant. They come out, do a thorough job, and always come back whenever I need anything. Robert Davis, the technician, is always very friendly, accomodating, knowledgeable, and does a great job. I highly recommend Reliant. And you should request Robert Davis! read more

Always very responsive to emails and service people are always friendly! Great service!

Gabriel was super nice and did what appeared to be a thorough job. My big complaint is about the one month mosquito treatment...total joke. Our home was supposedly sprayed a few days ago. I walk outside (literally right in front of my house) and was feasted on by some Mosquitos. Other words, that stuff don't work! Save your money. UPDATE: so I received a message after posting my review that told me to call; I stupidly assumed so they could make things right. Instead when I call and speak to Kayla, she basically tells me that the mosquito treatment just doesn't work in some areas (guess I am in one of those areas)? She also proceeded to say that if I buy the monthly mosquito package I may see an improvement. Why in the world would I buy more of something that did not work the first time? Also, since leaving my first review I have seen no changes in spider activity. That was the entire reason I sought pest control to begin with. Again, I hear excuses about why I am actually seeing more spiders. I just need something that works and what you have doesn't. Lowering my review to one star because of that waste of time phone call I just made. Solved and fixed absolutely nothing. read more

We have been using Reliant pest control for about a year now. They are very reliable and we don't have any issues with pests. They send an automatic phone call reminder when you are due for service, come spay outside and leave you a receipt. Indoor spray is optional, which I like because the means I don't have to be home every time they come. Rob Davis is our main contact and he is awesome! read more

This is a great company! The door knocker (Craig) that stopped by our house about a year ago was extremely respectful and had a great attitude - no matter how much I hated on Manziel (he was an Aggie). We have their quarterly service and are confident every time we recommend them to friends and family that they're a solid company to use. We have never had an issue, their response time is great and they're just good people. Side story: We live in a relatively new section of our neighborhood, so they're still out in the area from time to time. Got to visit with one of the nicest guys (AJ) that was out in the area this evening. A quality guy and employee! Just a great reminder of why we like these guys! read more

Everytime I get my house I have bugs this is a brand new home and I never had bugs until y'all came and sprayed my house. I will never recommend this company to anyone it's a waste of time and money. I should have stay with honeteam. AVOID AVOID AVOID This company read more

This company sent their pushy salesperson to my new home two days in a row. I kept telling him my husband would decide, but on day two he tricked me into signing a contract - by telling me it was just 'preliminary paperwork'. My husband is furious with me for signing a contract like that and I feel like a fool. I can't believe this salesman was so unethical. Of course, I managed to cancel to contract, not without having a huge row with my husband. I will never hire a company that is this unethical. read more

Haven't been happy with Reliant so I called to cancel service. They reminded me that I signed a one year contract. After verifying that they said they would sent a manager out to service our home exterior and set an appointment for two days later. The technician, Ron Bjork, arrived with another technician, Dylan Brown, early in the morning. The only problem I had was that they didn't call to tell me they were on their way. I was in the shower when they got here, but my wife was up so she conversed with them. As far as I can tell they did everything they should for the outside. They swept spider nests and eggs from the eaves and porch, put dust in holes in brick and in spots where bees nests usually are, sprayed the foundation for spiders/bugs. I am happy with what Ron and Dylan did, and they explained to me just what they did. Hope this kind of service continues! Plus Reliant did not charge me for this re-service. read more

Reliant is reliable- they call ahead to remind you of their upcoming visit to make sure that you get your animals inside. They are thorough, efficient, and do their job without disrupting you. There have been times when they have been here and left - so quietly my dogs didn't know they were here. I like the new online system they started using. Customer friendly! read more

Reliant pest Management has been easy to work with, flexible and nicely organized iced for services.

The service of the guys that went to my house was good, but I feel so so frustrated about the customer service from the office, they are bad on communicating to coordinate and schedule for my next service, not consistent. I guess they called me one time, they couldn't get a hold of me and they sent me to Collections for Early Contract termination!! First time ever someone from Collections calls me and for this!! Of course I paid to Collections but wish that money had been used for a pest control service! Never again dealing with a Drama company like this one. So if you decide to get this company be sure to answer your calls from them or then you'll be receiving letter and a call from Collections. read more

Frank Kelso was punctual, professional, and did a great job explaining the process and what to expect. Frank also went above and beyond, pointed out a couple of things that the builder (new construction) missed. THANK YOU, Frank! read more

Terrible customer service. They will claim to tell you that after two treatments your home should improve. We not only did not see any improvement but it in fact got worse. When we called to cancel service they asked me to pay a $150 fee for cancellation and would not refund me for the treatments, even though they didn't do anything for my home! After half an hour of talking to them on the phone they finally agreed to drop the $150 fee but still wouldn't refund for the treatments. Do NOT use this pest control service! read more

We have received fantastic, friendly and respectful service from Reliant Pest Management and have been pleased, using them for many years now. Aaron is usually our technician and I see him pay attention to details outside, like looking for active wasp nests outside. He always asks if there is any inside service we need or anything specific that we are having a problem with. It is very nice to know the technician who serves you each time. read more

We had ants in the bathroom and it's outside of our regularly scheduled visit, but they scheduled us within 48 hours of my call. Isaac came out, was right on time, and very professional. I appreciate how quickly this was taken care of! read more