1. Reliance HomeCare

1. Reliance HomeCare

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Seattle, WA

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Reliance HomeCare

4.4 (7 reviews)
Open • Open 24 hours

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2 years ago

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2 years ago

Fast to respond to customer's needs. Extremely reliable on the service unlike other agencies. Highly recommend!!

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2 years ago

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4 years ago

I work here and the management is really good, they always have open shifts to pick up and it's easy to create your own schedule :)

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5 years ago

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5 years ago

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9 years ago

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Fidelity H.

Thanks, Amanda. Appreciate the kind words. - Fidelity HC.

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HomeWell Care Services

HomeWell Care Services

4.3
(11 reviews)

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

Home Instead of Seattle

Home Instead of Seattle

3.8
(16 reviews)

very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

Northgate Senior Care

Northgate Senior Care

5.0
(1 review)

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.

With A Little Help

With A Little Help

4.6
(21 reviews)

I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.

One day each week a skilled and certified nurse assistant helps my wife with various aspects of…read moreliving that occur during her day. Her degenerative condition has been requiring an escalating level of care from me. When I began experiencing caregiver burnout, I asked a trusted occupational therapist for referrals and With a Little Help was my first choice and we have been so happy with the compassionate and skilled care they provide. I am also incredibly impressed by the thoughtful and active management provided by Kacie. She has put a lot of effort into assigning caregivers that will be a good fit for personality and care needs, and the caregivers provided have been great. Equally important to me is the effort Kacie and Paul both put into clear and timely communication. Their diligent management makes the whole process really work.

Mirabella

Mirabella

3.7
(24 reviews)

In my last review I groused a bit about the food quality. The food quality has improved markedly…read moresince my last review. While I miss the luxurious buffet, a lingering result of COVID-19 protocols, the prepare to order delivered to table and available for pickup is back up to excellent quality. Put Mirabella on your list of retirement care communities to check out!

My husband and I have lived in a Mirabella apartment since July 2019…read more (I just happened on a negative review that shocked me. ) I initiated a search 5 years ago after falling down stairs twice in our wonderful Ballard house. the transition was fairly easy, much to my surprise. We had an easy move-in and live very comfortably here. There are staff dedicated to moves. The move-in fee was big, but we sold our house, so not a problem. If you move or pass away, a large % of the fee is refunded. We get the equivalent of a big meal a day per person (or 2 small ones) included in our monthly fee, as well as fairly thorough housekeeping every 2 weeks. I don't own a vacumn. They gave us new carpet and I chose to have wood floors for part. On move in, you choose things like wall paint colors, etc. The dining rooms include a casual one where you can pick up meals or choose baked goods etc. I love the staff here. I hire someone to help me above and beyond, but could comfortably manage without if needed. I love to be surrounded by books and have built- in shelves. Maybe you will be lucky and move into a place like mine where the previous occupant did so. We have an electric fireplace. You can move in your furniture at your own expense or find helpful relatives. Parking is an extra fee, tiny if you compare it to city charges. We have a big swimming pool, a smaller warjacuzzi and hot tub, a " Restore "  of items donated or left behind, where I like to shop. It was created by and staffed with wonderful resident volunteers. Lots of programs of all kinds, classes like a writing class I'm fond of. Many other services help, like packages delivered to your apt door. During Covid, they delivered our food. I think you get a certain number of such deliveries a year/ free. They are NOT paying me for this review.

Reliance HomeCare - homehealthcare - Updated July 2026

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