I'm a health care professional in hospice, and a huge part of my job is helping patients and…read morefamilies obtain quality and affordable private caregivers to supplement the care that the family is providing for their loved one. Husky, a smaller and caring agency, recently came into a very challenging situation with a frail very elderly couple, and despite their resistance to accepting outside care, Husky has completely won them over. Unlike some other care agencies that i've worked with,Husky not only comes in and provides a free consult with a care manager, they CONTINUE to have the managers monitor and communicate with the family and the healthcare team. Care managers Jennifer and Kris have been stellar in this way, and have found the most amazing caregiver, Michael, who visits them 2x weekly, each for 4 hours. They do it all, from driving the couple to errands and MD appts, to an outing at the lake, to meal prep, to light housekeeping, to personal care for our hospice patient. They are not the cheapest agency out there, but there is a real reason for this: quality caregivers, and a hands-on collaborative approach, My agency has no affiliation or relationship with Husky or any other agency, but i did feel it would be helpful for those who are seeking good safe care to give it a go. :)

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

Amazing company! They have been so great working with my family and I in our time of need. The were…read moreable to send great caregivers and the office staff is friendly, as well as readily available. If we have the need again for in-home care, I will certainly be calling them again!

Communication challenges with the office staff, including unreturned phone calls and discourtesy,…read morecreated an frustrating experience for my parents. Inconsistent Staffing: A new caregiver was assigned nearly every week, preventing any meaningful continuity of care or relationship-building, despite reliable weekly attendance. Contrast in Service: Compared to the Port Orchard branch--which went out of its way to assist clients--this location showed strong initial enthusiasm for signing up new business but little ongoing commitment to client satisfaction. Resolution: While the agency consistently fulfilled scheduling obligations, my parents ultimately transitioned to a new provider better equipped to offer the supportive, respectful care they deserve.

It took us a little while when working with Fedelta to find a caregiver who fit our family…read more However, when we found her we ended up with a terrific caregiver. We could not have been happier with her. We had some difficult communications with the accountant assigned to our family. In a span of about four months we only had to inquire about two bills, but the accountant took a long time to return our emails or phone messages. One time, information she gave us proved to be incorrect, but eventually everything got sorted. I just found the accountant to be less responsive than one would expect in a customer service role. It took longer than expected to see action on the return of the remaining balance of our deposit. However, I received an unexpected call from Fedelta, apologizing for the delay, and all ended well. The most important part of our relationship with Fedelta was the simple fact that they had a caregiver who treated my wife as though she was the caregiver's mother. While this extraordinary woman was with us, she became part of our family. What more can one ask.

This care facility is unethical,…read more unprofessional and dangerous for your loved one. The caregivers do not understand the culture we live in, which is a safety issue for some patients. If your family member needs medication management or someone who can communicate with the deaf. RUN FROM THIS AGENCY. The only responsible case manager they had quit. THAO, she was amazing. Sarah does not care about the client only here caregivers. This place should get there license revoked.

Taking care of a parent can be traumatic, especially when they are fine one moment and the next,…read morethey have fallen and have 5 broken ribs. From there, being rushed to the Hospital ER at Northwest Hospital, to only then be transferred to Harborview Trauma Center. That is what happened to our mother a couple weeks ago. You find yourself in a situation of not knowing if your mom will be able to resume her independent life style that she is so accustomed too. Over the next two days, our mom was evaluated and it was determined that the only way she could avoid going to a Rehabilitation Facility and back to her own apartment, was that she needed 24x7 Care for the first week and we only had a 1/2 day to get things put in place. The folks at HomeWell Care Services are amazing and let us focus on our mother getting better and Kerry Hopkins and crew took over and made sure that our mom had everything she needed to get back to where she needed to be. Kerry Hopkins met with us the night our mom got home and had a Care Giver in place for overnight care and then continued with 24x7 care shifts for the next week. Their staff is amazing and their staffing manager was spot on in getting our mom the right folks with the right skills in place to address all of our mom's need. Kerry Hopkins and her staff at HomeWell Care Services - Seattle are the right solution to ensure that your "Loved Ones" get the best possible care. Mom is slowly getting back to her independent living.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

Visited my home for an assessment then told me the did not have any staff available part time…read more Waste of my time.

Acti-care Kenmore went above and beyond to care for my mom. Wes and his crew were always on time…read moreand worked hard to accommodate schedule changes when we needed 24 hour help. They helped us thru a very difficult time. Thank you, Bob

Acti-Kare has provided reliable home health care for my disabled Veteran. Marina has been with us…read morefor a month now and is always punctual and detailed in her cleaning, and care for my Veteran. Marina engages with sensitivity and concern for her patient, and we truly do appreciate her!

My mother-in-law is so pleased with Monica. She provides weekly help with grocery shopping and…read moreerrands, and has become her companion and friend. We are very thankful!

From the owner: Home Instead has been providing exceptional home care services for older adults in the Greater East…read moreSide including Bellevue, Kirkland, Mercer Island, Sammamish, Redmond, Issaquah, New Castle and Renton since 1996. Our services include, respite care, Alzheimer's care, outpatient care, hospice, short term recovery, Veteran care, companionship, personal care, supporting ADL's, transportation, medication reminders, cooking, light housecleaning, laundry, and help getting to doctor's appointments. Call (425) 454-1050 for your free home care assessment.