I'm a health care professional in hospice, and a huge part of my job is helping patients and…read morefamilies obtain quality and affordable private caregivers to supplement the care that the family is providing for their loved one. Husky, a smaller and caring agency, recently came into a very challenging situation with a frail very elderly couple, and despite their resistance to accepting outside care, Husky has completely won them over. Unlike some other care agencies that i've worked with,Husky not only comes in and provides a free consult with a care manager, they CONTINUE to have the managers monitor and communicate with the family and the healthcare team. Care managers Jennifer and Kris have been stellar in this way, and have found the most amazing caregiver, Michael, who visits them 2x weekly, each for 4 hours. They do it all, from driving the couple to errands and MD appts, to an outing at the lake, to meal prep, to light housekeeping, to personal care for our hospice patient. They are not the cheapest agency out there, but there is a real reason for this: quality caregivers, and a hands-on collaborative approach, My agency has no affiliation or relationship with Husky or any other agency, but i did feel it would be helpful for those who are seeking good safe care to give it a go. :)

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

Communication challenges with the office staff, including unreturned phone calls and discourtesy,…read morecreated an frustrating experience for my parents. Inconsistent Staffing: A new caregiver was assigned nearly every week, preventing any meaningful continuity of care or relationship-building, despite reliable weekly attendance. Contrast in Service: Compared to the Port Orchard branch--which went out of its way to assist clients--this location showed strong initial enthusiasm for signing up new business but little ongoing commitment to client satisfaction. Resolution: While the agency consistently fulfilled scheduling obligations, my parents ultimately transitioned to a new provider better equipped to offer the supportive, respectful care they deserve.

I hired Visiting Angels to visit my husband 3 x week for 3 weeks while I was out of country…read more I was totally reliant on reading caregiver notes (through the portal) as I was unable to access a phone. I had a few specific questions for each caregiver and had been assured I would see answers after each visit. Despite numerous requests, this never happened. On the third week, there were two NO SHOWS ! I was never informed of this but learned from my husband (who was able to call the office to report the no shows). Phone tag ensued and hours later, a different caregiver arrived. We were lucky that my husband is cognitively clear at this point and did not require personal care services (such as bathing, feeding, dressing, transfers). Upon returning home, I learned that Visiting Angels has NO system in place for the central office to know when a caregiver doesn't show up at a residence. The office offered to not charge me for the final week of planned service. IF your loved one would be unable to make a phone call when a no-show occurred, the office would not know and your loved-one would be WITHOUT CARE. I was sorely disappointed and now inform everyone, in search of an agency, about our experience. NO SHOWS are unacceptable.

This care facility is unethical,…read more unprofessional and dangerous for your loved one. The caregivers do not understand the culture we live in, which is a safety issue for some patients. If your family member needs medication management or someone who can communicate with the deaf. RUN FROM THIS AGENCY. The only responsible case manager they had quit. THAO, she was amazing. Sarah does not care about the client only here caregivers. This place should get there license revoked.

I am the patient fedelta homecare/careforce I am disabled with permanent disability there since…read morelast year, care force didn't care about their patient and the caregiver without telling me throwing away my stuff to the dumpsters my food from freezer and broken my stuff camera the supervisor name is julia filippov is really rude to me, I feel being harassing by her and feel disrespectful and discrimination by her bad service, this agency I try to report to the her company I feel they try to cover it up!

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

Visited my home for an assessment then told me the did not have any staff available part time…read more Waste of my time.

Acti-care Kenmore went above and beyond to care for my mom. Wes and his crew were always on time…read moreand worked hard to accommodate schedule changes when we needed 24 hour help. They helped us thru a very difficult time. Thank you, Bob

Acti-Kare has provided reliable home health care for my disabled Veteran. Marina has been with us…read morefor a month now and is always punctual and detailed in her cleaning, and care for my Veteran. Marina engages with sensitivity and concern for her patient, and we truly do appreciate her!

My mother-in-law is so pleased with Monica. She provides weekly help with grocery shopping and…read moreerrands, and has become her companion and friend. We are very thankful!

From the owner: Home Instead has been providing exceptional home care services for older adults in the Greater East…read moreSide including Bellevue, Kirkland, Mercer Island, Sammamish, Redmond, Issaquah, New Castle and Renton since 1996. Our services include, respite care, Alzheimer's care, outpatient care, hospice, short term recovery, Veteran care, companionship, personal care, supporting ADL's, transportation, medication reminders, cooking, light housecleaning, laundry, and help getting to doctor's appointments. Call (425) 454-1050 for your free home care assessment.