B'zoe Care office staff were professional, courteous, and responsive when I called about finding a…read morecaregiver for my elderly father-in-law to help him the morning of my son's wedding. We were coming from out of town and I wanted to be sure he had the support he needed since I had to leave early for the wedding activities. It was very hard to find an agency that would agree to do a single day appointment. Tanya did the intake interview and really connected with us over Zoom. Her communication skills were excellent and she provided his care the day of the wedding. She was timely, kept me informed via text, and made sure everything was organized. I was very impressed with her skills and service. Thank you, B'zoe Care for providing me with peace of mind the morning of the wedding.

B'zoe care is always there for my family. They are reliable and treat us very well. They show…read morecompassion and understand our situation. Having a caregiver come to my house has helped significantly.

Please do not hire Homewatch CareGivers of Western WA. Their caregivers have very little training…read more They are on their personal phones and I Pads all day. They neglect your loved one. They don't check if medications are actually taken, don't engage with your loved one and leave them in the same depend for days. Management is poor and does not care about the family. There was a revolving door of caregivers and very little communication. The Payment was all they cared about. DO NOT USE!!!!!!

EGREGIOUS LACK OF CARE my mother was subjected to was nothing short of elder abuse under the care…read moreof the caregivers at HomeWatch Mountlake Terrace. My mother's home became a revolving door of caregivers who had little to no training and no training in dementia care. We received a caregiver who had little to no command of the English language, speaking or writing. Two caregivers left our mother in soiled depends for extended periods of time. One caregiver manipulated our mother into believing her deceased husband was waiting for her in the kitchen for the reason to coax her into drinking tea at the kitchen table; appalling and unethical tactic when dealing with a dementia patient who cannot distinguish between reality and deception. Same caregiver started spreading lies about one sister claiming she was negligent and uncaring. This is the one sister/daughter who has taken our mother to church and brunch every Sunday for over 5 years plus. Our mother lights up every Sunday when she arrives to take her to church. Another caregiver never engaged our mother; hence, providing her with the social interaction she desperately needs. She consistently ignored our mother's attempts at conversation; caregiver spent her days talking on her cell phone. This is not caregiving; it is abandonment. She was depriving our mother every day of the human connection and care she deserved. Another caregiver stepped over the line of employee and employer. She believed she controlled the other caregivers, demeaned family members and became demanding at times. She openly criticized family members' choices if they did not match hers. Her oversteps lead to the decline in the quality of care she provided. The thread that tied these failures togethers was the gross mismanagement of HomeWatch's Manager, Mountlake Terrace. She repeatedly demonstrated a complete lack of professionalism, maturity, and competence in her role. Note: All of the negligence and elder abuse has been downloaded on in-home cameras. Cameras which the State encouraged once we had 24/7 in-home care. We have found an organization that is professional, provides 75 hours of training plus dementia training, all caregivers are certified, extensive background checks... There are a number of very good companies in Washington State. Take the time and do the work to find the company that will provide your love one with the care they richly deserve.

Family Best Care sent me a caregiver they knew had issues. She ended up putting her hands on me and…read moreacting out in a variety of ways after they warned her that she needed to improve her behavior. I was so traumatized by this that I opted to go without care for a period of time. I covered all of this with the office manager who was very supportive and reassuring. ...Until I tried to go back. The office manager's phone was on permanent voicemail requesting that I call an alternate number, at which point I was told I had to jump through hoops. When I questioned this, I was told, very coldly, that it was "company policy." Shabby, shoddy, unprofessional treatment.

Abigael has been a fantastic resource for direction and care for our family. I'm very happy to…read morerefer her to anyone that is needing care for an older family member, post pregnancy care, or help after an operation.

Used this agency several years ago following a serious hospital stay. They were able to provide me…read morewith personal care assistance at home. Recently I had an emergency need for assistance. They were willing to work with me. All the caregivers work was professional as well as caring. Highly recommend this agency

I do not know what I would have done without your caregiver's help with my husband and myself…read more Their kindness, patience and just knowing when to step in and help have turned a very stressful situation into one of peace and comfort. Caregiving is a very honorable profession and to us they are like angels sent by God. The office staff is always reachable, pleasant and helpful. Kudos to Home Instead Mountlake Terrace Washington! Pam and John Flotten

In the midst of a family emergency, other care agencies said it would take weeks to go through the…read moreprocess - Sharon (owner) did our intake almost immediately. We had a team of 24/7 caregivers, though they can staff in any way that works for you. Our caregivers were exceptionally compassionate and took such good care of every one in the family. They were right with us in the midst of challenges and loss. The flexibility, the responsiveness - I didn't encounter any other companies in this industry that could ensure such attention.

I have used the Amada healthcare located in Seattle! Please be extra cautious, when choosing a…read morehealthcare. My husband and I were extorted money over two weeks from Gagendeep Gill. He was after our money, and only cared about the funds. He is not affiliated with the other Amada centers. He is independent, and has just a handful of employees. My husband and I had hired Amada in Seattle to care for my husband 24 seven in two weeks. he extorted almost $14,000 from us. In fact, his employees stopped coming because they were not getting paid. I'm warning others of his shady business practices. Please be very cautious, who you hire to care for your loved ones!

High quality care and friendly staff! They go the extra mile to find the right caregiver. My…read moregrandmother always received professional and experienced caregivers. Once care was established she received consistent care from the same team. This allowed her to age with dignity and we had peace of mind. Thank you!

This care facility is unethical,…read more unprofessional and dangerous for your loved one. The caregivers do not understand the culture we live in, which is a safety issue for some patients. If your family member needs medication management or someone who can communicate with the deaf. RUN FROM THIS AGENCY. The only responsible case manager they had quit. THAO, she was amazing. Sarah does not care about the client only here caregivers. This place should get there license revoked.

I am the patient fedelta homecare/careforce I am disabled with permanent disability there since…read morelast year, care force didn't care about their patient and the caregiver without telling me throwing away my stuff to the dumpsters my food from freezer and broken my stuff camera the supervisor name is julia filippov is really rude to me, I feel being harassing by her and feel disrespectful and discrimination by her bad service, this agency I try to report to the her company I feel they try to cover it up!

Started working with Synergy HomeCare, Bellevue, in March 2023. Our loved one entered an at-home…read morehospice program. Upon entering into the program 24-hour care was not covered by insurance or the Hospice program. We began researching private companies that could provide this service including cost, capabilities, etc. At first, we didn't feel additional care beyond the daily hospice visits were necessary though our loved one rapidly declined within days of being home. This decline was an additional burden to all, and we decided we needed help. We reached out to several companies though Synergy was quick to respond, delivered transparent and clear understanding of options, prices, etc. Lisa Tierney, Case Manager for the Bellevue branch, walked us through the secure online process to get our loved setup with overnight care, which later morphed into 24-hour care plus medication administration. Lisa helped us through some challenging decisions with compassion, precision, and professional expertise. Upon our request, Lisa quickly added additional staff and services which enabled our family to focus on being with our loved ones. Without hesitation, the Synergy team went above and beyond to ensure we got the service we sought, and Lisa consistently went out of our way to check in and see how we were doing.

Synergy caregivers truly care about their clients and want the best for them. Their professionalism…read moreand desire to go above and beyond, is what makes them the successful company that they are.