I found Royal Carpet by doing a search for rug cleaning in NYC and I am so happy that I did! Nick…read moreis awesome. He came over the next day, inspected the rug, gave me a very fair quote and took the rug. Within a week, it was washed and delivered and looks brand new! Thank you Nick! I highly recommend this company and I never give reviews.

I could not be more impressed by what the guys at royal carpet and rug cleaning have done with my…read morecarpet at my home. I just threw a pretty large house party everyone knows with parties comes messes spills and such my carpets were a mess from it all. I checked around yelp for great carpet cleaning businesses and I found you royal carpet and rug cleaning I contacted them and was greeted by a representative who catered to all my questions regarding the work that I needed done. When they arrived to my home they did an overview of the work they had ahead of them and within a few hours the work was done and I was very satisfied with the outcome of the job.

Majestic Rug cleaning, bought Clean Tex, whom I used for close to 40 years and had great service. I…read moredid not know it was sold and proceeded to complete my call for a pick up. They called back to ask if delivery is OK for 12/31 I said I'd prefer it sooner, they gave me 12/26. By 12/24 I called to advice them I was recovering from surgery that was done a few days earlier, and need a 12/26 afternoon delivery, as I need to make it to the bank in the morning. I was told that's OK, someone will call back. Nobody called back. I did get banking done early on the 26th. Today on 12/31 rug was delivered. I did put in a complaint that I DID call them on the 24th but I did not appreciate having to go to the bank early on the 26th while in recovery, and not getting a call back. A MANAGER called back apologizing about a computer glitch CAN YOU SMELL THE BS? what does that have to do with a call back??? Customer service sucks and the price is Twice of what I used to pay CleaTex. No Im never calling them again. I don't deal with BS. ​

We used them last year with no problem . However this year they lost a rug and then ruined this Art…read moreDeco rug. After cleaning the Art Deco they offer to restore it for $2700. Please look at these pictures and let me know what you think? The stitching is amateurish and unprofessional. We are SO disappointed.

This is a follow-up review based on the the comment the owners left on my previous review, as well…read moreas an update on my carpeting. While I appreciate the thorough and ALL CAPS response--what I do not appreciate is the inaccurate description of what occurred. The technician very clearly referred to me as a "punta," which must be a term of endearment used by this company. Those who hired this company also did not yell. I did tell them that they were scamming us, because they were. A few days later, I scheduled a cleaning with Stanley Steemer. They confirmed the scam that Think Green tried to pull. The carpet could most certainly be steam cleaned and it was and looks beautiful. Save yourself the hassle and just go to Stanley Steemer. They were nice, ON TIME, professional and reasonably priced.

Great service. Cleaned up an oriental rug with mold damage and it now looks good as new. Came for a…read moreconsultation, picked it up, and dropped it off very quickly with results better than I could have expected. On top of this, they handled a billing issue (100% our fault) with utmost honesty and integrity. We were very pleased with the follow up and communication throughout and they were always available to contact. Highly recommend using as a carpet cleaning service.

If you want a service that provides everything they promised, and even more, this is what Tri…read moreCounty Carpet Cleaning does. Eddie goes above and beyond to make sure you are happy with his results. The carpets and area rugs in my home look like new. They are the absolute best!

I called for an appointment and received one the very next day. Ed did a fantastic job on my…read moredaughter's room and steps, I really wish I had a before picture. I highly recommend him and will be utilizing him again. Ed also did a follow up call to make sure I was satisfied .... Thank you Ed!

Nicky, the owner did a great job cleaning our couch. He was very communicative, and provided the…read morenecessary insurance our building required. would definitely use his service again in the future.

It was a little tough to decide on 3 or 4 stars with this company, but I decided on 4 because I…read morebelieve that the main part of the project was done WELL, and with integrity. Nicky, who I believe is the owner of a small business, made me an offer that was much more expensive than the other 4 quotes I had gotten through Yelp. He was available the following day, but I noticed that he had no reviews on Yelp. That alone is a concern of mine, so I told him it's a "no-go" if he's the most expensive guy with no reviews. He basically let me name a fair price, so I kind of low-balled him because of the no-reviews thing. I told him I'd leave him a thorough and fair review if I used him, and we both accepted. Nicky showed up the next day on time. That was pretty easy, as he left himself a 4-hour window, whereas other companies were asking for a 2-hour arrival window. No biggie, but that could be a concern for someone with a busy schedule. He did wear a mask upon leaving the car, and told me I didn't have to (which I appreciated). He wound up taking it off later with my permission, and I have a lot of respect for his asking. Like many service providers, he was very willing to "double park" in our co-op's private parking lot, where he's not even supposed to park at all. I thought that was presumptuous and inconsiderate, but I directed him to a spot in the lot that I know to be unregistered to anyone. Nicky was quick to get set up. I checked in on him more than a few times during the service and he was good to go. My situation was not ideal, as the vent where the dryer unit's exhaust exits my garden apartment is smack-dab right above a steel awning that covers my entrance. If it wasn't for this awning, I'd have done the cleaning myself. So he needed to get a tall ladder and set it up alongside this awning (which is maybe 4' wide), and at times, lean over the awning to remove the vent cover, which was attached with screws. (See photo of vent cover.) The one thing that I really did appreciate about Nicky was this: In the middle of the job, when he finished using his pro vacuum from inside my apartment, he decided to use his brush going in from the outside, from the ladder at the awning. If he didn't do this, I wouldn't have known any better. I thought it took great integrity to do the right thing in this instance, since that part of the job is very difficult, and somewhat dangerous. At one point, he asked me to hold down the bottom of his ladder, which I gladly did, and I think that's when he was putting back the vent cover... which leads me to my main complaint. Earlier, he showed me how he used a small piece of black tape to keep the vent closed for some reason. I didn't know what he was showing me that for, and didn't go into it because Nicky speaks with a little bit of an accent and was sometimes just a little difficult to understand. Upon paying him (I'm glad he had a credit-card reader to attach to his phone), I allowed him to charge me an extra $25 because he had done a good job. At the end, he asked me if I wanted to leave an extra tip, and I was like, "Bro, that's what the extra $25 you charged me was for." Maybe I'm a dick. I don't know. After he left, I noticed the black tape all over the vent cover. Will it stay? Probably... I don't know. Does it look pretty? Hell no. Would I have been OK with it if he had ASKED me? I'm really not sure. It's much easier to remove screws than it is to put them back in, generally. But I really would have appreciated his letting me know before I paid. I would have held on to that extra $25, as I have to remember this every time I come home now. Honestly, I would definitely have used Nicky again if my job were an easier one, but I can't get passed the black tape thing, and the lack of communication surrounding that issue. I think that--if you have a standard project that lacks some crazy kind of challenge--Nicky is fine for the job. He's a decent, good guy, but needs some more experience looking at things from the customer's point of view with regards to the finer points of customer service. Sorry for the book!

Totally unreliable. We had an appointment set up via email, confirmed…read more This morning, Good guy cleaning called, he would be here in 25 mins. Turned out to be a no show. No call he wasn't coming, nothing. I wasted all morning waiting for him. Extremely rude not to call that he wasn't coming. I give him no stars.i would not give him any business of mine. Ever!

We had a very pleasant experience with the Good Guy cleaning service. Apartment looked very nice…read moreand all the carpets were clean and there were absolutely no odors. Highly recommend this company.

Whoever left your advertisements on our building left all of the excess paper from them on the…read morefloor, I wouldn't be surprised if this was the case for the rest of the neighborhood as well. See attached pic.

They kept my rug for months, kept saying they wanted to get it cleaner. Promised to deliver it to…read moreme. I left four messages asking where my rug was. Nobody returned my phone call. Looks like I am going to have to go over and bang on their door to get it back. TERRIBLE, IRRESPONSIBLE COMPANY.

During my dad's birthday party in our home, one of my friends accidentally spilled a coffee on an…read moreAntique Rug in our dinning room. The rug was a memory from my grandparents. A friend of mine recommended me to call "Dream2CLEAN " company, she used their service few times and was very happy with them . Next day I called them and they picked up my rug same day !! 4 days later they delivered my Antique rug back. I was amazed that my rug looked like new and no chemical smell at all !!Reasonable price . I would highly recommend Dream2Clean ! You can totally trust them with Antique and expensive rugs !

There's nothing like the feeling of a just-deep-cleaned carpet to make your home seem completely…read morerefreshed. But not always u can keep the carpet clean... Recently find out" Dream2clean" carpet cleaning service . Great guys, fast service , excellent job!!! Very grateful and will definitely use service again:) Thank you again...