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    Reliable Storage - Kingston

    4.5 (2 reviews)
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    Response quality

    Excellent

    Response time

    1 day

    Services - Reliable Storage - Kingston

    Self storage

    Truck rental

    Vehicle storage

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    10 months ago

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    Michele S.

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    5 years ago

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    North Kitsap Self Storage - North Kitsap Self Storage in Poulsbo Washington

    North Kitsap Self Storage

    (8 reviews)

    Scheduled a Uhaul pickup from this facility, very disappointed in their customer service. Went…read moreinto the facility on Dec 30th (walked in) to confirm Uhaul reservation for Dec 31st at 7a. Was told they had the reservation and told the guy we would be back right at 7a on 12/31/22. Confirmed they would be open at that time, and yes. Arrived a little after 7a, and they are closed. Called Uhaul and was told they were on holiday hours and would not open until 8a. Minor in incidence, but okay we will stick around and wait. Waited until 10-minutes after 8a, still nobody there. Called the number, straight to voice mail. Had to transfer reservation to a different facility, which thru off the day because we had certain things scheduled assuming the 7a pickup time they told us was gonna work. NOPE Would not use that facility again for renting Uhauls. Not really sure if they just don't care, or are simply not interested in being helpful. BUT, if you know your hours are gonna change MAYBE let the customer know.

    I used NK Storage for a U-Haul rental in December to help my mom move after my dad passed away. We…read moreneeded to rent another U-Haul to finish the job today so I stopped by a few days ago in person to make the reservation. The man behind the counter was having some computer difficulties but said he would figure it out and there would be no problem. I needed to pick the unit up at noon and return at noon tomorrow. That was clearly communicated during the reservation process. Today I go to pick up the U-Haul at noon and there is a sign on the window that they are closed until 1:00pm. Because we were going to Everett to move we were in a time crunch with the ferries and lining up with the help on that side so I had to find another UHaul location that was out of my way to get the right size truck for the job. When I called to let someone there know about the problem and that I was not happy she just made a bunch of excuses about the reservation being at 9am. Really? Just take ownership and apologize for the mistake but whatever you do don't give me excuses! I would find another option other that North Kitsap Storage to give your business too!

    Friendly Moving Service

    Friendly Moving Service

    (8 reviews)

    We had Daniel and his friend, I don't recall his name. (sorry!) They arrived on time, and were very…read moreprofessional and both of them were respectful, and nice! They asked what we were taking and what to leave. (we were leaving some stuff behind as we were just donating it anyways and lived a few minutes from value village.) they were quick, it took just over 3 hours for a 2 bed 2 bath! We have some heavier items and they moved them with absolutely no problems, down 2 flights of stairs! At our new house, they put stuff down to protect the carpeting and put everything exactly where I wanted it! They are also reasonably priced and won't break your bank account simply to move. I would recommend them to anyone who needs help moving! Thanks again guys, for making the move so easy and quick! Oh and they were honest about "damaging" our bed frame thing, and when I went to look I didn't even see any damages! They did take off some for it, which I was impressed with. Many movers don't do that and cause a lot of hassle when you find damages. Our bed still works, and we don't even see the damages so they easily could've lied about it but they were honest!

    Nate and his team moved us about a week ago. The whole process did take a bit longer than I had…read moreexpected but overall they took great care with our belongings and offered a friendly and personable experience. I would definitely recommend them to anyone looking for a great moving company.

    Reliable Storage - Kingston - selfstorage - Updated May 2026

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