We had such a wonderful experience! We packed our house up to sell and lived in a rental as we…read morewaited for our new house to be ready. We kept 80% of our belongings here for 3 months. It was safe. The team was super professional, so kind and helpful and went above and beyond to provide excellent customer service. Highly recommend!

Doing business with Reliable Storage could not have been any easier from start to finish,…read moreespecially in COVID times, the whole process was done over the phone and electronically. Laurie was especially helpful and friendly in getting me the storage unit size we needed. The instructions were easy to follow, and the facility itself is very clean with good signage. When I was ready to move out, all it took was a phone call. They even called me the next day after doing their rounds to confirm I was finished. Great customer service and follow-up - I would definitely recommend Reliable Storage!

KC and Amanda are amazing!!!! They were so helpful, knowledgeable, and patient. I have been…read moreperpetually moving since Thanksgiving; moving kids back form college, into dorms, moving out myself, moving into a new house, just finished moving my oldest son closer to work to cut his commute in 1/2. We've rented multiple units there over the last 4yrs. The site is clean, safe, well lite, easily accessible. Great discounts and easy pay options. Again the on-site staff hands down, just awesome and friendly people. I will definitely rent there again if I ever need heated storage and recommend them for all your storage needs.

Customer service training and E.I. coaching is desperately needed. From being verbally attacked by…read moreJeremy while he was blowing leaves on Saturday to the lack of leadership by the office manager who witnessed and allowed Jeremy to interrupt a conversation between herself and my 53 year old family member, I ask Silverdale Self Storage, is this the best you can do? At the very least, teach basic communication skills to your staff in a world where customer service no longer exists. Helping my elderly aunt move her things into this storage facility was one of the worst experiences my family has had. Giving someone the title manager should come with de-escalation training for your ermployee(s) versus allowing him to act aggressively towards anyone, let along 2 females over the age of 50. Professionalism needs to make a comeback, along with human decency.

I LOVE Reliable Storage in the Bremerton area. The people that work here are amazing individuals…read more Brian, at the Military Road site was always awesome to me and Craig, at the Fairgrounds Road location went above and beyond his call of duty to support me. I love that they are always there on site, to make sure everything is safe and I feel so comfortable knowing they are always there for my storage and moving needs and will do everything they can to help!

Greg helped me after hours I broke my key in the lock and couldn't leave my storge because it was…read moreunlocked, he gave me a free lock for my storage thank goodness he went above and beyond to help me.

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

Clean units/grounds and such a wonderful staff! I would absolutely recommend this place to any of…read moremy family members looking to rent a storage unit. The staff truly goes the extra mile to ensure their customers are taken care of and all of their concerns are addressed.

It's fine. A space to store your garbage…read more Be prepared for the bait-and-switch. Your rates will start low and immediately start increasing every few months. That's how these places operate. If you're aware of that, you'll be fine here. Nice space for the most part, new building and climate controlled.

BEWARE: QUARTERLY LEASE INCREASES. I moved my storage until from Ballard to this facility in June…read more The starting lease was very reasonable for a 7.5 x 10 unit - $110/month. My first month even received a 50% discount. By October my lease had increased by 35% to $148 without notice. I called their corporate office to see if this was a billing error, it was not. They reprice their spaces every 3 months. This was not disclosed when I signed the agreement. I would not have spent the time and money to move an existing unit to a new one knowing the price would change 4x a year. It's absurd.

I have a 70sq ft unit. I entered at $151/month in January 2025. May 2025 they raised it to $193…read more December 2025 they raised it to $220. An increase of 45% in one year. There are currently 120sq ft units listed at $156/month. If you are 6 days late, you face a fee of $44. If you are 30 days late, they begin the auction process in which case you have to pay a $200 fee. They are more interested in getting you in cheap, raising your rate quick and forcing evictions for quick turn around. As the manager told me, "Storage isn't meant to be a long term thing, you're only supposed to be here for a few months. We have people with the same size unit as you that have been here for years that are paying $400-500".

After 12 years of having a storage unit and mailbox there, after the place was sold to SecureSpace,…read morethings changed to the worst. Frequent rent increases made it very unaffordable, I moved out of the storage unit, but kept the mailbox. Recently, I got an email saying I was being EVICTED from the mailbox. After several phone calls, I got an answer "that USPS has decided that SecureSpace nolonger qualifies to be a mailbox service". I called USPS, they said they did not disqualify SecureSpace. So, was i lied to? Major inconvenience to get a new mailing address. 12 years of being a customer, and I get corporate b.s. After being "evicted", I still got a bill for the following month! My experience since SecureSpace has been very poor, bad communication and lies. Very unprofessional and unorganized.

This place is Awesome!! The manager/owner Abraham lives on the property and is the absolutely…read morewonderful to work with and goes out of his way and above the call of duty to help you! The Storage facility is extremely clean and you'll be happy that is completely paved with asphalt! Looks Great. Can't say enough good about Abraham and Larroc Storage!!

From the owner: Self-Storage Simplified read more

We had our RV outside with power for 5 years, no issues, very good. Gated and secured, nice to…read morehave the dump station and area to wash. I would use them again if we get another RV. The area we were at had no sign of rodents at least for us.

I will only use reliable, multiple locations always convenient where i need them, staff is…read morefriendly helpful and always available. Clean facilities, restroom available at the site provides peace of mind when spending extended periods loading or unloading. Move in truck is more than convenient and a great value. No reason to ever store anywhere else. Thank you reliable!