Reliable is an ironic name. I am locked out my unit because the company they use for the door…read moresecurity hasn't come to fix them. No manager on site. No one with a key to let us in. No idea when they will get fixed. Luckily "they escalated the concern" Wow I would hate to go into my presentation tonight empty handed if I didn't have that assurance. UNACCEPTABLE SERVICE. UNCARING REMOTE MANAGERS. You are better off down the street where they care and their units work.

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

Bremerton Storage is the best! Carrie was always responsive…read moreand got back to me IMMEDIATELY. I cannot stress this enough! I needed a new storage unit for my vehicle while I was deployed and she hooked me up with the perfect unit that day! The facility is in a great location (little to no crime) the other storage places around that area are dry and sketchy. With this one I knew that if I were to leave for months on end with little to no contact, my personal belongings would be taken care of. Thanks so much Bremerton Storage!

Had this storage unit for about 4 years, and it served me well going on two deployments, I had an…read moreincident on my first deployment where somehow my card got cancelled and stopped paying for the unit, didn't find out til months after (no internet on the ship) I emailed them and told them I won't be able to do a payment til I get back in the states, I was on the 11 month depressing deployment during Covid, they were understanding. The units are well maintain and clean, great location near base, the only problem I had was the speed bump by the gate, my car was too low for it, so had to drive around it haha or if you accidentally put in the code wrong the system goes in lock down mode for a lil bit. But other than that I had a great experience with them, now that I'm moving to my new command I will miss this place. Thank you for your business!

The facility and the folks managing are top-notch. We've been storing some of my late parents'…read morefurniture here since March and couldn't be happier with our choice. Safe, secure and heated. Great size choices and excellent communication.

Beware pricing at Reliable storage. when needed they lower unit prices below other rental storage…read moreplaces then raise prices every six to 12 months consistently. Long term renters are penalized while new renters get low prices. In order to get the lower adjusted price they offer the option of moving units which negates the price difference due to the cost of movers. They say they cannot adjust the price electronically. I advise looking for a local family owned storage unit on Bainbridge that doesn't cheat and mislead customers.

Very nice facility that is clean and has great security. Friendly staff that is eager to help with…read moreall your storage needs. Would highly recommend.

Very friendly, super accommodating, I booked a unit, paid, and due to an injury was unable to move…read morein, only gave them a week's notice and received a refund, cant ask for more.

We have used Randall Way for YEARS!! since before they even…read morehad the second building! Our 5x10 came in handy so many times through home and office moves. We moved farther away, and also now have room for all the things, so it was time to let it go. Our stuff was always dry, protected, and safe. The units are easy to access, there are always dollies available, and everything is kept in great condition. I've also been there late at night and always felt safe. I think that's especially important for military families or spouses of deployed service members who may need access at odd hours. Shout out to Mike for helping us with the end of our contract and going the extra mile! If you're in the Silverdale area and need storage, 100% go to Randall Way!!!

I recently got my storage unit 5x10 and really love how clean and easy access it is. I use the app…read moreto open the gates and doors, so far they haven't failed me. Elizabeth and Mike were amazing in showing me around and helping me get the perfect storage unit for my needs & informed me of Washington state policy for military members which made me have peace of mind if deployed my items wouldn't be auctioned off.

All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

Front desk manager is not helpful. Only pleasant if you're buying something. We would never leave…read moreour belongings here. No electrical or hose bibs. New places, but pricey.

Beautiful storage facility in Kitsap county. Brand new with great convenience, easy access, gated,…read moreonsite staff, and very clean.

We had such a wonderful experience! We packed our house up to sell and lived in a rental as we…read morewaited for our new house to be ready. We kept 80% of our belongings here for 3 months. It was safe. The team was super professional, so kind and helpful and went above and beyond to provide excellent customer service. Highly recommend!

Doing business with Reliable Storage could not have been any easier from start to finish,…read moreespecially in COVID times, the whole process was done over the phone and electronically. Laurie was especially helpful and friendly in getting me the storage unit size we needed. The instructions were easy to follow, and the facility itself is very clean with good signage. When I was ready to move out, all it took was a phone call. They even called me the next day after doing their rounds to confirm I was finished. Great customer service and follow-up - I would definitely recommend Reliable Storage!