We had a minor water flood under one of our bathroom sinks after finding that a drain trap…read morepartially came apart apart. I called this company around 12:30PM on a Friday and DeeDee, their office manager called me back immediately and arranged for Donn, their estimator, to come out at 4:00PM. Donn took moisture readings and found that there was so little moisture that we didn't need a claim to our insurance company. That was good news as this was a brand new bathroom (4 years ago). I was very concerned that I couldn't dry the cabinet quickly enough to avoid moisture causing a future mold problem. He said that the fan that we already had setup blowing air into the sink cabinet would be adequate. While our flood didn't result in any demo and/or construction work, I was so impressed with how professional their response to my problem. I know a fast response to flood issues is a very important thing to minimize damage. So, for this part, this company has that together and so professional. Thank you 911 Restoration!

We had a couple roof leaks that turned into major damage of walls, insulation, ceiling, and…read morehardwood floors. Donn from 911 Restoration in Bellevue managed the entire project for us, including dealing with the insurance company. Because our floors had to be refinished, we had to move everything out of our main floor and be out of the house for several weeks. Donn coordinated all of the work (movers, floor refinishers, wall and ceiling repairs, painting, cleanup, etc.), made sure it all got done on time, and came in on budget. Our only issue was the time it took to get some of the final painting finished, which was delayed due to the shortage of good painters. We appreciate the great job that Donn and 911 did to manage our project, and would recommend them without reservation.

I LOVE Reliable Storage in the Bremerton area. The people that work here are amazing individuals…read more Brian, at the Military Road site was always awesome to me and Craig, at the Fairgrounds Road location went above and beyond his call of duty to support me. I love that they are always there on site, to make sure everything is safe and I feel so comfortable knowing they are always there for my storage and moving needs and will do everything they can to help!

Greg helped me after hours I broke my key in the lock and couldn't leave my storge because it was…read moreunlocked, he gave me a free lock for my storage thank goodness he went above and beyond to help me.

I called 10 days in advance to reserve a unit. The girl who answered the phone didn't seem too…read moreknowledgeable. She supposedly took my info and claimed there would be a $10 reservation fee that would apply to my first months rent. When I arrived to move in to the unit, there was no record of my reservation and they gave away my requested unit and gave me a horrible unit that had a small door and was in a corner which made it difficult for me to move my large objects. It took almost 45 minutes for the girl to open my account and she kept having to call the manger at home with questions. Then she didn't enter my credit card appropriately and it kept declining and she called the manager again and put her on the phone with me and she talked down to me like I was some low-life and told me that she would allow me to move my belongings into the unit but I needed to bring her cash within 24 hours. I called my bank to find out what the problem was with the credit card and it turned out the clueless girl was not entering the security code for proper authorization. Once she did the card went through. What a joke. By then it was begging to get dark and we had wasted too much time. The next week I stopped in to talk with the manager about my disappointment with the check-in process, and she lied right to my face about the whole thing. Not just once but twice. When I expressed my concern that I had asked for a heated unit, which it clearly states on the website that they have heated units, she said we don't have heated units, but they are kept out of the elements so they are climate controlled. What a joke. She said she couldn't make any monetary adjustments to my account but could give me a 20% discount on a rental truck in the future. Again, what a joke. I could get a coupon for 20%off a Budget truck rental online. I would highly recommend you store your belongings somewhere else. The management at Pacific Storage is awful. I could go on with other problems, but I think this gives you enough of an idea of the poor customer service you should expect.

Rented a Budget Truck in California and was going to drop it off in Seattle. The folks at Pacific…read moreStorage allowed me to drop it off there since I was in the area. Great people, great service.

The new manager decided to raise up my storage 25% each when I was told they were only allowed to…read moreraise at 10% now he is making it difficult for me financially I went in to talk to her about you didn't get a raise last year personally not my problem, but they didn't do it last year but now raise it up to make last year it was really really rude to me and option pay the rent increase or terminate and move my stuff I hope this manager does not last much longer. She is very rude.

A great friendly secure place to get a storage unit. Quick service and there a few available units…read morethat I could pick from. I feel super lucky finding this spot. It's also near the airport and less expensive than the other airport locations. I'm really happy with this storage property.

Doing business with Reliable Storage could not have been any easier from start to finish,…read moreespecially in COVID times, the whole process was done over the phone and electronically. Laurie was especially helpful and friendly in getting me the storage unit size we needed. The instructions were easy to follow, and the facility itself is very clean with good signage. When I was ready to move out, all it took was a phone call. They even called me the next day after doing their rounds to confirm I was finished. Great customer service and follow-up - I would definitely recommend Reliable Storage!

We had such a wonderful experience! We packed our house up to sell and lived in a rental as we…read morewaited for our new house to be ready. We kept 80% of our belongings here for 3 months. It was safe. The team was super professional, so kind and helpful and went above and beyond to provide excellent customer service. Highly recommend!

KC and Amanda are amazing!!!! They were so helpful, knowledgeable, and patient. I have been…read moreperpetually moving since Thanksgiving; moving kids back form college, into dorms, moving out myself, moving into a new house, just finished moving my oldest son closer to work to cut his commute in 1/2. We've rented multiple units there over the last 4yrs. The site is clean, safe, well lite, easily accessible. Great discounts and easy pay options. Again the on-site staff hands down, just awesome and friendly people. I will definitely rent there again if I ever need heated storage and recommend them for all your storage needs.

Customer service training and E.I. coaching is desperately needed. From being verbally attacked by…read moreJeremy while he was blowing leaves on Saturday to the lack of leadership by the office manager who witnessed and allowed Jeremy to interrupt a conversation between herself and my 53 year old family member, I ask Silverdale Self Storage, is this the best you can do? At the very least, teach basic communication skills to your staff in a world where customer service no longer exists. Helping my elderly aunt move her things into this storage facility was one of the worst experiences my family has had. Giving someone the title manager should come with de-escalation training for your ermployee(s) versus allowing him to act aggressively towards anyone, let along 2 females over the age of 50. Professionalism needs to make a comeback, along with human decency.

Great group of dudes running it. Made me feel safe to keep my things there. The starting process w…read morewas very easy.

Got too much stuff? Need to store tools/equipment? Just came into more stuff then you know what…read moreto do with? U-Store Self Storage Ridgetop can help! Gated Facility All units with ground floor access. They carrt Moving & packing supplies Commercial size storage units Indoor vehicle & RV storage Floor radiant heating EZ vehicle access to units High ceiling capacity. Plus is you're a junker they do auctions! But no YUP! allowed this is not Storage Wars. John & Linda keep the place running smoothly. Linda will set you up with a unit that fits your needs and work out the payment schedule. John keeps everything tidy and in working order. Access Hours: Daily- 6:00am - 9:00pm Office Hours: Monday thru Friday- 9:00am-6:00pm Saturday- 9:00am-4:00pm CLOSED ON SUNDAY

I recently rented a second storage unit at Glacier West in port orchard. The service really was 5…read morestar above and beyond. I wish I could remember the young woman's name that helped me. It wasn't easy and she made it feel easy. She turned a cranky me into happy me.

I really appreciate all of James's help throughout the time I spent renting a unit at this…read moreestablishment.