I rented a unit to store another person's things that I needed out of my life, and later went in to…read moretell the staff there that I wanted to close my account and wash my hands of it. The man on duty was very understanding and accommodating, offered to toss what was in the unit at the end of the month so I wouldn't have to do it, kept one backpack with personal papers so the person could come back for it within the next six months, and generally said that he'd take care of everything. Very impressed.

Amazing staff ! The faculty is kind of old but extremely well maintained ! I absolutely love that I…read moredecided to store with them. I am a very satisfies customer. Thanks

Great storage areas are tough to find and after our visit there Tuesday we discovered an…read moreoutstanding selection The facility is clean and the staff is knowledgeable about all aspects of the operation.

If this is the storage facility by the overpass coming into town, I have rented from them about…read morefour times over fifteen years and I have never had any sign of varmints or any mold or leak issues. Of course, I never stored food. I have had expensive porcelain dolls in beautiful dresses for over three years, pulling out only at Christmas, and never any problems. I have stored clothing, advent tea supplies, electronics and as I said, never any problem. And the best is the lowest price anywhere!! Sincerely Marci Woods

After meeting some very rude individuals at other storage facilities nearby, the gentleman at…read morepacific storage exceeded my customer service expectations and was so kind in helping my husband and I find storage nearby after we had discovered that they didn't have the size of locker we were hoping for. We highly recommend pacific storage to anyone in the market, as the facility was very clean with security cameras on just about every corner. The prices are very competitive, and we were told that units don't tend to stay open for very long. We will certainly come here first if we ever need to find another locker.

I called 10 days in advance to reserve a unit. The girl who answered the phone didn't seem too…read moreknowledgeable. She supposedly took my info and claimed there would be a $10 reservation fee that would apply to my first months rent. When I arrived to move in to the unit, there was no record of my reservation and they gave away my requested unit and gave me a horrible unit that had a small door and was in a corner which made it difficult for me to move my large objects. It took almost 45 minutes for the girl to open my account and she kept having to call the manger at home with questions. Then she didn't enter my credit card appropriately and it kept declining and she called the manager again and put her on the phone with me and she talked down to me like I was some low-life and told me that she would allow me to move my belongings into the unit but I needed to bring her cash within 24 hours. I called my bank to find out what the problem was with the credit card and it turned out the clueless girl was not entering the security code for proper authorization. Once she did the card went through. What a joke. By then it was begging to get dark and we had wasted too much time. The next week I stopped in to talk with the manager about my disappointment with the check-in process, and she lied right to my face about the whole thing. Not just once but twice. When I expressed my concern that I had asked for a heated unit, which it clearly states on the website that they have heated units, she said we don't have heated units, but they are kept out of the elements so they are climate controlled. What a joke. She said she couldn't make any monetary adjustments to my account but could give me a 20% discount on a rental truck in the future. Again, what a joke. I could get a coupon for 20%off a Budget truck rental online. I would highly recommend you store your belongings somewhere else. The management at Pacific Storage is awful. I could go on with other problems, but I think this gives you enough of an idea of the poor customer service you should expect.

We have used Randall Way for YEARS!! since before they even…read morehad the second building! Our 5x10 came in handy so many times through home and office moves. We moved farther away, and also now have room for all the things, so it was time to let it go. Our stuff was always dry, protected, and safe. The units are easy to access, there are always dollies available, and everything is kept in great condition. I've also been there late at night and always felt safe. I think that's especially important for military families or spouses of deployed service members who may need access at odd hours. Shout out to Mike for helping us with the end of our contract and going the extra mile! If you're in the Silverdale area and need storage, 100% go to Randall Way!!!

I recently got my storage unit 5x10 and really love how clean and easy access it is. I use the app…read moreto open the gates and doors, so far they haven't failed me. Elizabeth and Mike were amazing in showing me around and helping me get the perfect storage unit for my needs & informed me of Washington state policy for military members which made me have peace of mind if deployed my items wouldn't be auctioned off.

My wife and I needed to rent a 10 ft. moving truck in town for just a few hours. This was our first…read moretime renting from U-Haul dealer since we usually rent from Penske. But even with the added mileage charges U-Haul was the better deal. The guy behind the counter was very friendly and efficient, and he was wearing a bandana tied around his face so we were happy to see that. But what really amazed us is that I never had to fill out and sign any paperwork since I completed the necessary rental forms online. Even when i dropped off the truck there was nothing to sign; my contract and final rental cost was emailed to me. Maybe other rental truck dealers do that too now, I don't know. We had to wait a few minutes for our truck to arrive since it was coming off another rental. The guy swept it out a bit and gave it to us with a full gas tank. He also gave us the important gas saving tip of turning off the tow haul button each time the engine was started. I think a better design would be to have to press that button ON if one needed to haul a trailer instead of having to remember to press it OFF. But the truck did the job and we would rent again from this dealer. But in this era of the coronavirus a sobering thought struck me when I turned on the air conditioner. What if the person who had just returned the truck hadn't worn a face mask (we didn't inside the truck), was infected with the virus, and had possibly left virus-laden aerosolized droplets inside the cab? That's when I decided to leaved the driver's side window rolled down along with having the air conditioner blowing. For long distance moves we still prefer Penske trucks, but for short distances around town we would rent from ABC Storage & RV again.

Great experience. The gentleman who was working was polite, nice, and very efficient…read more I was in and out in less than ten minutes. The truck was ready, fueled up, and very clean. This was as painless a process as it could have been. Would definitely go back if I need another Uhaul.

Front desk manager is not helpful. Only pleasant if you're buying something. We would never leave…read moreour belongings here. No electrical or hose bibs. New places, but pricey.

Beautiful storage facility in Kitsap county. Brand new with great convenience, easy access, gated,…read moreonsite staff, and very clean.

Doing business with Reliable Storage could not have been any easier from start to finish,…read moreespecially in COVID times, the whole process was done over the phone and electronically. Laurie was especially helpful and friendly in getting me the storage unit size we needed. The instructions were easy to follow, and the facility itself is very clean with good signage. When I was ready to move out, all it took was a phone call. They even called me the next day after doing their rounds to confirm I was finished. Great customer service and follow-up - I would definitely recommend Reliable Storage!

We had such a wonderful experience! We packed our house up to sell and lived in a rental as we…read morewaited for our new house to be ready. We kept 80% of our belongings here for 3 months. It was safe. The team was super professional, so kind and helpful and went above and beyond to provide excellent customer service. Highly recommend!

A great place to store that extra stuff, helpful staff, clean storage. And in response to Lindsay…read moreJ. I have been paying via credit as I have been on the other side of the country. They don't keep our numbers on file, they process what ever card number you provide, so if they hit the wrong card, its because you provided them with the wrong number. I'd recommend them to anyone

I recently rented a second storage unit at Glacier West in port orchard. The service really was 5…read morestar above and beyond. I wish I could remember the young woman's name that helped me. It wasn't easy and she made it feel easy. She turned a cranky me into happy me.