A great storage place. Very military friendly ! Jim was fantastic from getting me the appropriate…read moresize unit, to making sure my autopay was set up properly prior to my deployment. They also offer a moving truck for move in and if you are military you may request one for moving out as well. The process was seamless all the way until my move out date. It's a gated keypad storage site with indoor and outdoor units. I stored my things for an entire deployment no ruined items in my outdoor unit also no bugs in my things ! 5 stars for sure !

Great place to store your things that you may not use all the time so that you don't clutter your…read morehome or apartment. The place has a security gate that you access with a code and is accessible till 9pm, 7 days a week. The place is very clean and seems very secure and they have an on site person to keep an eye on things. I would recomend this place.

I went into Narrows Self Storage on Friday the 14th to get information about renting a unit that I…read moreneeded for a move on the 23rd. I was given a reservation and told that they'd call me on the 21st, or I could come by on the 22nd to rent the unit. When no one called on the 21st, I came by on the 22nd and was told that my reservation had expired and the unit size I needed was now unavailable. When I tried to investigate what other sizes or options were available, I was told that they didn't want to rent to me because they had seen my car in the parking lot and they didn't want renters "hanging around." (my house is literally right next to the storage location.) When I asked to speak to the manager, the clerk refused to allow it. Their units must be nice because this is the most laughably unacceptable customer service I've ever received in any situation. In 20 minutes I got a larger unit at Public Storage for $100 less per month and nothing but smiles and polite service to go along with it.

Such a nice clean new storage facility! They are so easy to work with and the 10% military discount…read moreis such a great perk, especially for our area!

Reliable is an ironic name. I am locked out my unit because the company they use for the door…read moresecurity hasn't come to fix them. No manager on site. No one with a key to let us in. No idea when they will get fixed. Luckily "they escalated the concern" Wow I would hate to go into my presentation tonight empty handed if I didn't have that assurance. UNACCEPTABLE SERVICE. UNCARING REMOTE MANAGERS. You are better off down the street where they care and their units work.

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

I'm a loyal supporter to companies with excellent customer service. The relationship between vendor…read moreand customer is sadly no longer valued. It's about profitability and accessibility. With that being said, in a day and age where it's the fight for the bottom dollar, anyone can find a storage company to fit their financial needs. In our case, we are looking for a storage company that will put the clients needs, first. Anthony was a gentleman that truly looked out for our family. He was looking at all aspects of our needs like accessibility, safety, price, and reliability. He not only gave us the "tour" he connected with us on many levels. He made us feel like we were connecting with a childhood friend we lost contact with and now reunited at a storage facility, of all places. If you like feeling unappreciated while saving every dollar you can, don't ever come here. However if you want to feel welcomed and part of a community then come see Anthony. He will take care of you. This was much more than I expected and I want to personally thank Anthony for taking care of our family today.

if you would like to agree on a price and then after 3 months get a 45% rent increase then rent…read morefrom these switch and bait specialists. NO 30 day notice as stipulated in the lease agreement, they just pull more out of your account... without warning. I am in the process of leaving these con artists and moving my property to a reputable storage unit.

The facility and the folks managing are top-notch. We've been storing some of my late parents'…read morefurniture here since March and couldn't be happier with our choice. Safe, secure and heated. Great size choices and excellent communication.

Beware pricing at Reliable storage. when needed they lower unit prices below other rental storage…read moreplaces then raise prices every six to 12 months consistently. Long term renters are penalized while new renters get low prices. In order to get the lower adjusted price they offer the option of moving units which negates the price difference due to the cost of movers. They say they cannot adjust the price electronically. I advise looking for a local family owned storage unit on Bainbridge that doesn't cheat and mislead customers.

Facilities were clean and secure. The staff, Lori and Allen, set the bar for customer service and…read moremade our move so much easier. Thank you both!! I would definitely recommend Rancho Storage.

We moved here last minute and needed a storage unit ASAP. Everything about this storage place is…read moregreat. Very nice and protected and the customer service is great. I'd use them again