Horrible place to go to do any business. Completely…read moreunprofessional staff. Place under poor conditions. What more do you need?

I called to ask what they were doing to fix the broken entry gate and the woman told me to move my…read morestuff out. I do not recommend. Avoid at all cost.

Kyle is amazing to work with! Reasonable rates, clean units, and easy accessibility make this a…read moregreat storage spot!

These guys are fantastic as I've been a customer since 2015. Over the past five years, the price…read moreincreased once from the initial promotional deal. Only one minor issue that was handled professionally and immediately as I mainly stayed out of their way and they did the same for me. Kyle was great to work with and talk to, should any issues arise. They recently updated their gate access code pads, the area has always been clean and presentable regardless the time of day, and I never had a security issue in and around the business.

We had our RV outside with power for 5 years, no issues, very good. Gated and secured, nice to…read morehave the dump station and area to wash. I would use them again if we get another RV. The area we were at had no sign of rodents at least for us.

I will only use reliable, multiple locations always convenient where i need them, staff is…read morefriendly helpful and always available. Clean facilities, restroom available at the site provides peace of mind when spending extended periods loading or unloading. Move in truck is more than convenient and a great value. No reason to ever store anywhere else. Thank you reliable!

Karl, the manager is amazing. He was very friendly and willing to assist with any questions or…read moreconcerns I had about my unit. The grounds are very well kept up and seemed very secure. Would highly recommend them!!

We rented a large storage unit from Sound storage and I have to say it was a great place to store…read moreour belongings during our move from out of state. Karl, who we dealt with, was very accomidating and understood our delema with needing a place to store two POD containers for a few days while transfering our belongings into our storage unit. our experiance with Sound Storage could not have been more positive. I rate it as a ten out of ten. In this day an age, it's rare to find such great service and kindness. Thank you Karl, you are a great person and I highly recomend that if some one needs a storage unit that they come see you. Again we could not be more happy with the servives you provided.

My wife and I needed to rent a 10 ft. moving truck in town for just a few hours. This was our first…read moretime renting from U-Haul dealer since we usually rent from Penske. But even with the added mileage charges U-Haul was the better deal. The guy behind the counter was very friendly and efficient, and he was wearing a bandana tied around his face so we were happy to see that. But what really amazed us is that I never had to fill out and sign any paperwork since I completed the necessary rental forms online. Even when i dropped off the truck there was nothing to sign; my contract and final rental cost was emailed to me. Maybe other rental truck dealers do that too now, I don't know. We had to wait a few minutes for our truck to arrive since it was coming off another rental. The guy swept it out a bit and gave it to us with a full gas tank. He also gave us the important gas saving tip of turning off the tow haul button each time the engine was started. I think a better design would be to have to press that button ON if one needed to haul a trailer instead of having to remember to press it OFF. But the truck did the job and we would rent again from this dealer. But in this era of the coronavirus a sobering thought struck me when I turned on the air conditioner. What if the person who had just returned the truck hadn't worn a face mask (we didn't inside the truck), was infected with the virus, and had possibly left virus-laden aerosolized droplets inside the cab? That's when I decided to leaved the driver's side window rolled down along with having the air conditioner blowing. For long distance moves we still prefer Penske trucks, but for short distances around town we would rent from ABC Storage & RV again.

Great experience. The gentleman who was working was polite, nice, and very efficient…read more I was in and out in less than ten minutes. The truck was ready, fueled up, and very clean. This was as painless a process as it could have been. Would definitely go back if I need another Uhaul.

After renting space from this facility for over 3 years, our storage unit was broken into and many…read moreitems were stolen. 7 units had their locks broke and were ransacked. There's no way this was a quick break in, the thieves had time, and were able to take multiple loads down the elevator, as we are on the second floor of the building. There ended up being little help from the owners, and the video surveillance cameras they advertise as having were not working, I doubt they ever were. They refused to do anything, and the owner hid behind the storage facility manager who had nothing but "I'm sorry, there's nothing we can do". I do not suggest this place, and will be thrilled when we are finally done with them on Oct 1.

This is run by folks I just have to rave about. During a move, my husband's car decided to quit…read morerunning while he was doing a drop off here. The manager went so above and beyond the call. He even gave my husband a ride home. Very nice storage facility with dolleys available for renters. Very clean. When we were looking for a bigger unit, the managers did exactly as they said they would and called us when the size we wanted was available and even held it for a couple of weeks until we could make the move.

These folks at Gorst Self Storage are great. Their location is a bit tricky to get to, but once…read morethere it's easy. They are very easy to deal with, very affordable and really do what they can to make you feel important. Customer service (real customer service) seems to be a rare thing these days but it's refreshing to see it in practice. It's a small operation but their service isn't "small". They are friendly, accommodating and a breeze to work with. Lovely folks - and easy as pie to deal with. If you have storage needs - really - take a second to check out their pricing. You'll find they are definitely worth it.

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

This place is very clean and the staff is very helpful and nice. I have had my unit for 2 years and…read morethere's never been an issue. The fact that they provide a truck to move your stuff is another great service they offer. I recommend this place to anyone looking for a reasonable priced storage unit.