1. Reliable Relocators Moving

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Chico, CA

Reliable Relocators Moving

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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La-Z-Boy Furniture Galleries

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Deceiving price match guarantee policy. Be aware they price match the whole order not item to item…read more So if buying several items buy each individual so if the price goes down they price match it! Store manager tried to tell me I wouldn't be able to buy each item separately. Yet I didn't receive a discount for buying multiple items. I could have easily purchase separately. This makes zero sense, what if I found a store that didn't carry all three items! Then what you wouldn't price match?! I did edit my review because their furniture is far superior than other furniture. Yet they do have a long delay due to Covid right now, so hopefully my new furniture holds up like my current La-Z-Boy furniture has for over 10 years. When it comes to the price match I still recommend ordering separately in case each item goes down in price. Ordering separately really only effects any shipping offers they may have for buying multiple items. Today I received a phone call from the store manager who was able to reduce my overall order by approximately 140 dollars. The price difference was 220. It's not the full amount but I am still satisfied with it because it didn't effect my free shipping offer. So moral of the story is to still order separately to assure they price match individually items vs whole order to make sure your getting the lowest price!

I made the mistake of buying a recliner here. Once they deliver, even if you don't accept delivery,…read morethat is "your chair". Ours wouldn't go together. Took at least 3 months to get our imperfect chair. Small refund. I despise this company. Never again.

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Tia was very helpful when we spent over $28,000 on furniture but they sold us a warranty that…read moredoesn't work:-(. Family run, very expensive store with beautiful items. I am very disappointed that I cannot repair furniture that was way over priced even though they sold us a warranty:-(. I also had a $300 credit for pillows I returned that seemed to disappear. Overall, I would like these issues resolved but they haven't been able to do it which led me to 2 stars. For an upscale furniture store, I would expect that they could resolve these issues. No we didn't "yell at the service man". He actually told us that why we wrote in the claim is not what he was coming to take a picture of. All of my children were present when he was there and he just kept telling my son..."things are going to get weirder?" Not sure what he was referring to. There is no reason why the furniture shouldn't be replaced. Yes, my ex husband left fish tanks on pieces that were ruined and beer bottles which caused water damage. All of those things were to be covered in your policy. Like I said, Ana and Tia were lovely to work with but the furniture we would still like repaired as it's under a warranty you sold us. I can share with you the entire conversation with the repair man as we recorded it. He was very strange and we still stayed respectful. In no way would we ever yell at a repair man. We had damage to the cushion on the couch and he said he was there to take a picture of the back of it! Lucky for us Guardsman paid it in full. Regarding the $300 credit, my daughter was excited to buy something for her room and it disappeared! One week they said it was there as we returned pillows and the next week it was gone. Nothing was purchase with the $300 but again we don't want to argue. It would be nice if you repaired the furniture as you seemed to do before my husband moved out but after I left him, nothing got fixed. Oh well, you are the owner and you have the right to run things as you wish. Have a lovely rest of your weekend!!!

Reliable Relocators Moving - movers - Updated November 2026

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