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    Recommended Reviews - Finders Keepers

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    5 years ago

    Helpful 2
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    5 years ago

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    9 years ago

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    5 years ago

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    6 years ago

    Great place for great finds! Love seeing the new things that come in every week. I have consigned a few pieces here too!

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    Tj Maxx

    Tj Maxx

    3.1
    (24 reviews)
    0.2 mi
    $$

    Tiffanie was extremely rude and unbearable! I came to ask for a specific necklace and check if it's…read morestill around, she was VERY rude and aggressive attitude as in response to my question! The guy that was with her was extremely sweet and polite compared to her, he said he's new but came up to me and did way more compared to her, good communication and helped me to his best of his ability but he had to double check with Tiffanie and well unfortunately I had to deal with her.

    I trade at TJ Maxx constantly and needed to exchange the baby outfit I got for a gift for the right…read moresize. Walking in with the item in the bag, I informed the girl at the last check stand my intentions. She said I needed to get in line. I said, "No, I am going to get the correct size and then get in line". At least the girl that walked up said, " Yes, sure. That makes sense". So that is what I did, finding 2 more things to buy before I got to the register. The poor girl could not even do an exchange. She had to call someone to help her. The item had been marked down from 2 days ago. I DIDN'T CARE! It was an even exchange. Pull your head out and use some common sense! The really wonderful part? They wanted to scan my driver's license! FOR WHAT? Because they needed to prove that I wasn't someone trying to scam them. Say, what? I am very happy to take my business to Kohl's or Ross. I spent over $200 in the store in the last few days but I will betcha that Kohl's won't have a problem taking it. Poor little girls ( the check out girl needed help and called someone else), common sense has not invaded their minds. They are happy to just follow corporate policies that don't make sense. No idea about invasion of privacy or corporate having too much information and big brother mentality. These girls are the future of the world, going along to get along. Too bad Maxx. You just lost a good customer.

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    Tj Maxx
    Tj Maxx
    Tj Maxx

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    Nantucket Design & Home

    Nantucket Design & Home

    2.2
    (13 reviews)
    2.5 mi
    $$$

    I have to agree with some of the other reviews. Some of the items in the store are extremely…read moreoverpriced for the quality, and the customer service is a little lacking. I was greeted promptly when I walked in on a Wednesday afternoon in June, but that was it. Since reading the poor reviews about the customer service, I decided to take this into my own hands and approach the sales lady with questions and get her more engaged. I entered the store in flip-flops, a T-shirt and jeans by the way. So it probably was pretty obvious that I wasn't going to buy anything. I think that they may have the wrong personality behind the counter at this store. They need to have somebody that's more engaging with the customers. After a few questions and breaking the ice the sales lady did ask me if I would care for a cup of water or coffee. That is a nice perk to offer your customers, but it almost felt awkward. I feel like if the woman would take the time to offer every customer a beverage as they entered, they would feel more welcome. The store isn't exactly flooded with people. I was the only one in there until a couple of ladies came in about 5 minutes later. Perhaps she's afraid she would be spending too much time making beverages , which is understandable. I will return to the store, because I love what they have here and it is well laid out. I definitely get a lot of decorating ideas from walking into the store. They offer rugs, linens, bedding custom furniture, clothing, soaps, table decor, coral, candles, etc. Update: I have had a few more opportunities to experience this store throughout the year (2016-17). Improved customer service. I enjoy coming here.

    Rude rude rude, glad you're going out of business but I wouldn't come back anyway. Sorry to waste…read moremy time stopping by in the first place and sorry I don't look expensive enough to shop there to be given the time of day by your staff. You'd think that all the negative reviews over the last 15 years about your staff you would maybe work on it but I guess it was never a priority. Happy retirement and good luck to whoever the lady was who didn't help me, maybe try something besides customer service.

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    Nantucket Design & Home
    Nantucket Design & Home
    Nantucket Design & Home

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    Finds Design & Decor

    Finds Design & Decor

    4.5
    (15 reviews)
    3.2 mi
    $$

    Tia was very helpful when we spent over $28,000 on furniture but they sold us a warranty that…read moredoesn't work:-(. Family run, very expensive store with beautiful items. I am very disappointed that I cannot repair furniture that was way over priced even though they sold us a warranty:-(. I also had a $300 credit for pillows I returned that seemed to disappear. Overall, I would like these issues resolved but they haven't been able to do it which led me to 2 stars. For an upscale furniture store, I would expect that they could resolve these issues. No we didn't "yell at the service man". He actually told us that why we wrote in the claim is not what he was coming to take a picture of. All of my children were present when he was there and he just kept telling my son..."things are going to get weirder?" Not sure what he was referring to. There is no reason why the furniture shouldn't be replaced. Yes, my ex husband left fish tanks on pieces that were ruined and beer bottles which caused water damage. All of those things were to be covered in your policy. Like I said, Ana and Tia were lovely to work with but the furniture we would still like repaired as it's under a warranty you sold us. I can share with you the entire conversation with the repair man as we recorded it. He was very strange and we still stayed respectful. In no way would we ever yell at a repair man. We had damage to the cushion on the couch and he said he was there to take a picture of the back of it! Lucky for us Guardsman paid it in full. Regarding the $300 credit, my daughter was excited to buy something for her room and it disappeared! One week they said it was there as we returned pillows and the next week it was gone. Nothing was purchase with the $300 but again we don't want to argue. It would be nice if you repaired the furniture as you seemed to do before my husband moved out but after I left him, nothing got fixed. Oh well, you are the owner and you have the right to run things as you wish. Have a lovely rest of your weekend!!!

    I can't say enough nice things about this family and what amazing experience we had working with…read morethem. Tia helped me refurnished my entire house after we had had a house fire. She is knowledgeable, professional, and so talented. She was kind, efficient and just a joy to work with

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    Table mirror and decor
    Table mirror and decor
    Finds Design & Decor
    Finds Design & Decor

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    Finders Keepers - furniture - Updated July 2026

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