I called in before I came because I really wanted to go to a shop where I could get advice on what…read moresize board I should get based on my height, my size and also the level of rider I am, and they were extremely helpful on the phone. I showed up and I got exactly what they said they would give me which is a full on in depth lesson on what size board is best for me what shape is best for me they were super informative and really, really helpful. As far as people saying that this place is overpriced. I think that's not true at all. They have a ton of boards and gear that is a year old and heavily discounted. Everyone I worked with was super friendly and they found me stuff that is not only going to improve my snowboarding, but make my trips a lot easier, and more fun because I finally have the right gear that fits me correctly. 1000 out of 10 this was one of the best shops I've ever been to! Definitely come here for your snowboard/ski needs !! I bought a new snowboard, new bindings, and new boots, and I left them there while I went and spent Christmas with my family while they waxed both my boards and mounted my new bindings on my new board for free! Super quality service and very happy with the results !

I would like to recommend this shop to anyone in the area of Chico or surrounding towns/cities…read more I have had many great encounters with each and every one of the employees at Hughes, they have helped me choose and select the appropriate gear to meet my snowboarding needs. Very well informed and tech savy employees that they have. I have also brought in my snowboards to get serviced last minute and have been able to get it complete in a timely manner, mind you I have brought it in last minute without an expectation to have it done by the end of the day! They are also priced fairly, great deals on everything! Overall, highly recommend their ski/snow services, bootfitting, and appropriate recommendation for my snowboarding ability.

One of my favorite places in Chico…read more The employees are very friendly and help you find what you're looking for and will show you where it all is and have good recommendations. They also have the most fantastic cat. Benny. If you are there when Benny is, he's a real sport. Great place to get plants and pots and soil and other garden things.

Fantastic selection, super helpful staff. My first time visiting, I was looking for a few plants…read morefor my front porch and ended up with a fab selection. The lady was so helpful, I ended up buying almost $200 worth of plants! I love everything I got and will definitely be back when I need a new pop of color for my porch. They have a rewards punch card too which is great for frequent shoppers :)

I bought a beautiful bed frame and dresser for my granddaughter. The price was reasonable and they…read moredelivered. Her bedroom is upstairs and the delivery guys had to take it all apart and put it together again. A big chore but they did a great job!

I would not use this company again. It took almost 10 weeks for me to get my furniture. Also, it's…read morevery pricey and expensive. There was a grease line on my sofa, and I called them to see if they could remove it as movers were unable to get it off. They never called me back nor did anything to fix it. My review is one star and I would never buy furniture from these people. Beware.

Tia was very helpful when we spent over $28,000 on furniture but they sold us a warranty that…read moredoesn't work:-(. Family run, very expensive store with beautiful items. I am very disappointed that I cannot repair furniture that was way over priced even though they sold us a warranty:-(. I also had a $300 credit for pillows I returned that seemed to disappear. Overall, I would like these issues resolved but they haven't been able to do it which led me to 2 stars. For an upscale furniture store, I would expect that they could resolve these issues. No we didn't "yell at the service man". He actually told us that why we wrote in the claim is not what he was coming to take a picture of. All of my children were present when he was there and he just kept telling my son..."things are going to get weirder?" Not sure what he was referring to. There is no reason why the furniture shouldn't be replaced. Yes, my ex husband left fish tanks on pieces that were ruined and beer bottles which caused water damage. All of those things were to be covered in your policy. Like I said, Ana and Tia were lovely to work with but the furniture we would still like repaired as it's under a warranty you sold us. I can share with you the entire conversation with the repair man as we recorded it. He was very strange and we still stayed respectful. In no way would we ever yell at a repair man. We had damage to the cushion on the couch and he said he was there to take a picture of the back of it! Lucky for us Guardsman paid it in full. Regarding the $300 credit, my daughter was excited to buy something for her room and it disappeared! One week they said it was there as we returned pillows and the next week it was gone. Nothing was purchase with the $300 but again we don't want to argue. It would be nice if you repaired the furniture as you seemed to do before my husband moved out but after I left him, nothing got fixed. Oh well, you are the owner and you have the right to run things as you wish. Have a lovely rest of your weekend!!!

I can't say enough nice things about this family and what amazing experience we had working with…read morethem. Tia helped me refurnished my entire house after we had had a house fire. She is knowledgeable, professional, and so talented. She was kind, efficient and just a joy to work with

Rude rude rude, glad you're going out of business but I wouldn't come back anyway. Sorry to waste…read moremy time stopping by in the first place and sorry I don't look expensive enough to shop there to be given the time of day by your staff. You'd think that all the negative reviews over the last 15 years about your staff you would maybe work on it but I guess it was never a priority. Happy retirement and good luck to whoever the lady was who didn't help me, maybe try something besides customer service.

I'm writing this in the hope that Nantucket will bring back some of the qualities that made them my…read morefavorite place to shop for years. BTM (before the move) they had a wide range of price points, styles and types of merchandise. You could get everything from books to soap to furniture. Now it's basically one style repeated in different variations. Plus the staff is terrible, I came in with my mother to look at floor coverings and no one greeted us or spoke to us as we struggled to flip carpets on our own - and that was typical of every time I've been in. So disappointed and all I can assume is that they must be doing gang busters on the phone and find the walk-in traffic annoying. I miss the type of business this used to be...does Chico really need this?

The WORST furniture store ever. The manager is a liar, total salesman just making $$ he is like…read moreDanny Devito in Matilda. The furniture is absolute BS! The guys who delivered it broke a couple nuts in it and it and hoped we wouldn't notice. It's already breaking down after a couple months and no we aren't fat.

This place is now my go to. I've been shopping around for some new furniture for the mother in law…read moreand Holbrooks had what I needed. The customer service really is what made them stand out. Shoutout to Austin who really worked with me to get this task done. Will be back.

The woman that works in the flooring department was very knowledgeable regarding everything…read moreflooring. I did have to wait a bit while she was working with another customer. She was fully present with that customer, helping that customer with blinds and offering a number of suggestions as to how her department could help bring the cost down of the project. She is a positive asset to Lowes!

Have been trying to call all morning. Three times on hold for 12 minutes or better each time. The…read morevirtual assistant is absolutely as worthless as the associates who don't answer the phone when you finally do get through. My recommendation is they dump the whole system and get some employees that actually care about the business, customer service and answering calls. I can't very well tell what the selection is because nobody will pick up the damn phone. As far as value, I can't really make a comment on the cost because again, nobody answered the phones.

We went in and shopped for a dining table with chairs and a sectional couch. The experience was…read morevery pleasant. No pressure and we were able to get a good value for the price. The delivery guys were very professional on time. Would highly recommend them.

Sarah was a brilliant salesperson and visualized our situation. She guided us through the choices…read moreand we were happy with the outcome. The delivery and installation team were top-notch with good ideas and lots of patience. The only negative is the wait time was about 10 weeks! Sarah warned us In advance but those last two weeks were painful.

I'm a meat cutter for Safeway, and purchase my knives from Fanno Saw Works, and occasionally have…read morethem professionally sharpened. The staff has always been courteous, helpful, and wonderful to deal with.

I live in Texas and have never been to Chico. So how can I write a review about Fanno? Because they…read moremake saws and I own one of their #30 Bull Saws, so I'm reviewing their product not the location. I enjoy spending time outside doing my tree felling and trimming the old fashioned way, with an axe and saw. And I'm very particular about these tools. This Fanno saw is by far the finest and fastest cutting saw I've ever used on oak timber. I feel I've finally found a worthy mate to my hand-forged axe. I posted a photo of the work the pair helped me put this morning. I even finished early.