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    Holbrook's Clearance Center

    2.3 (66 reviews)
    Closed 10:00 am - 6:00 pm

    Holbrook's Clearance Center Furniture Stores Photos

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    Lilly G.

    This place seems nice. Everything is clean, well staffed, the furniture is fashionable but well priced (not too high but about what you're expecting to pay) but do NOT fall for it. I bought a $700 couch from Holbrook's in August and within two weeks the wooden beam in the couch broke. Only 2 150 pound people were sitting watching tv. We took the couch back and asked for a new model, we were told that no one has complained about this couch and the only one they had left in stock was the floor model but we could go ahead and take it but keep our cushions. No refund offered. This couch we reenforced by stacking books under the beams. We had to replace this couch within 3 months and when we got our new couch we looked into our cheaply made wooden frame it was cracked in 4 different places.

    Beauty Rest Bed!!!
    Sam A.

    We had a fast delivery from respectful and trustworthy people bring what we got from the store exactly how we saw it. I bought my first couch and bed from Holbrooks today, I am more than satisfied with the furniture, workers, and deal I got! Their workers were trustful and left in my cammed rooms alone while watching my cameras; they werent at all weird, didnt look around our rooms, listened to how/where I wanted everything, took my old furniture, and were very kind to my animals. I cannot wait to get more furniture here!!!!!

    bed frame and mattress
    Epiphany G.

    worked with diego, was a great experience, wasn't in for long only a few minutes with friends. was having a tuff time finding what we needed at other stores and he made sure we got what we needed and on hand!

    No tag? Be suspicious.
    James C.

    Why is this store still open! To many problems to list with this place. Just don't buy from this store! I guy named Jim is so rude and won't work with you on anything they made a mistake on. If your looking for a poopy business experience than this is your place. Watch out! Refurbished mattress! Good luck

    Great vanity and stool ... so glamorous
    Sandie S.

    We've been shopping at Holbrook's furniture store for years now. I always love the special attention that we got from the assistant manager Derek (Who is now, I understand the new manager). Whenever we didn't find what we were looking for, Derek has always encouraged us to look through the catalog or their website. Even now that we no longer live in Chico, we still order furniture through Holbrooks. Last year we bought a vacation home and bought the majority of our furniture through one of the Holbrook websites. Again we were so impressed with the professionalism and knowledge of Derek. He really was so helpful with all of our decisions. Their prices are very reasonable and the furniture is very well-made. A delivery date was set and the truck arrived on time and was professionally unloaded and set up in our home. I can't recommend the store more.

    Went to Holbrook's a couple months back in the hopes of an inexpensive mattress. I found inexpensive but it was most DEFINITELY at the cost of the quality. Not even a full week into having the mattress, I started to notice countless bug bites all over my body. I started considering the possibilities of how I might have gotten them because I didn't want to jump to the conclusion that the mattress gave me the bed bugs (spoiler alert: it did). After arriving at the conclusion that it was in fact the mattress-- this was after mulling over that I had been living in the same place for a year prior, none of my guests or neighbors had bed bugs, none of my house mates had bed bugs, and I hadn't introduced any new furniture or used belongings that possibly could have had bed bugs-- I gave Holbrook's a call. I informed them of the situation and to my dismay, was "reaffirmed" by the store owner that all mattresses are certified and sanitized in a factory. Sidenote, the person I spoke with was also very rude, short, and payed no interest to the customers overall experience with his business. I was offered store credit as they don't offer refunds but who in their right mind would buy again from a place that has bed bugs? Lastly, as I was taking the bed to the dump, I noticed some "used" labels. To my knowledge, the store does not advertise that their beds are used nor was I informed that I was getting a used mattress upon purchasing. I've read through some of the other reviews and my experience does not seem to be unique. I'm writing this review in the hopes that customers won't spend their money at a place that takes part is such poor business habits. If I could give a 0 star rating, I would.

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    4 years ago

    Don't buy their refurbished Sacramento mattress factory mattresses, they smell bad and are used and refurbished mattresses.

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    Page 1 of 2

    Ask the Community - Holbrook's Clearance Center

    Review Highlights - Holbrook's Clearance Center

    I don't really care for shopping and after being through the Campfire was not so picky about what I wanted.

    Mentioned in 2 reviews

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    Mattress Firm Chico

    Mattress Firm Chico

    3.6(32 reviews)
    4.6 mi
    $$

    I originally didn't think I would be leaving a five star review for Mattress Firm, however, they…read morewent above and beyond with their level of customer service, to turn an unfortunate situation around! We worked with Juan during the Year End Sale, to find the perfect mattress, as well as an adjustable base. We had several different configurations that we liked, but ultimately, it came down to availability and timing. When we made our final selection, we were guaranteed delivery by January 10th, and left satisfied and very excited. On January 9th when I hadn't received the scheduling call for delivery, I called the store twice. The first time, the salesperson said I would receive the call later in the evening. The second time, 15 minutes prior to the store closing for the night, I was told I had the wrong delivery date, and that it wasn't coming until the 14th, and offered no other explanation or help. I tried to ask her to look up more information, and she told me, "you must have just gotten the date wrong." I assured her I didn't have the incorrect date, as my invoice had delivery service on the date I stated. She didn't have anything to say, and just told me to get a hold of my sales rep the next day (Juan). Once I spoke with Juan the next day, and explained the situation, and that I was dissatisfied with the service, and that we had specifically picked the setup we did, to avoid delivery even further into the month, he assured me he would do his best to remedy the situation. After placing me on a hold, he came back on and apologized for the trouble, and again said he wanted to keep us happy as returning customers. I had no idea as to what he was going to offer next. He said for all of the trouble, and for the amount of time we had spent in store, he was offering an upgrade to the more expensive mattress that we liked for no additional charge, and delivery the following day! I was absolutely blown away!! As someone that has worked in hospitality, as well as luxury sales, I was very appreciative of his positive attitude, and his willingness to take care of us as customers. Not only did Juan gain us as customers for life, I have also recommended family and friends to go down and see him when they need to purchase a new mattress! If you've been on the fence about where to shop for a mattress, look no further than Mattress Firm, you'll be in good hands!

    The sales person Gabriel was the nicest guy during the buying process but an absolute jerk when I…read morewent in there to ask about returns. I was shocked that a sales person talk to me that way. Even if I found a mattress I loved there I wouldn't buy it because of his attitude. I did end up returning the mattress and I won't be going there ever again.

    Photos
    Mattress Firm Chico
    Mattress Firm Chico
    Mattress Firm Chico

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    Sleep Number

    Sleep Number

    1.9(21 reviews)
    3.8 mi
    $$$$

    Not as comfortable as we thought. We've had readjustments done, we're siding off our bed during the…read morenight. We're still under a 100 Day Return Policy but now we're stuck with additional fees. Can't return the bed frame. Really look over everything before you purchase! Staff was okay.

    It could not be possible to be more distressed at hearing from my elderly parents about their…read moreexperience at this sleep number location, and with Sleep Number as a whole. I just got off the phone with my mother and she mentioned that she wanted to write a THIRD letter to this company. "Why?" I asked. It turns out that after they survived the trauma of the Camp Fire in my hometown of Paradise, CA, they had splurged on a sleep number bed to help them get a good nights sleep. The salesman at this location assured them that it was FULLY refundable (except for the mattress topper). After a month trying it out, they decided it was not really helping them to sleep better, and began the return process. To their dismay, the fine print of the contract stated that the base of the bed ($1,800!!! Cost) was not returnable. Granted, they should have read the fine print. But the reason for my one star review is: 1) the salesman knew my parents were elderly. 2) the salesman knew my parents had recently experienced a traumatic event. (AKA their town had just burned up and they barely escaped the flames) Is there any excuse to wheel & deal two senior citizens by guaranteeing them something verbally while hiding fine print in a contract that contradicts what they're guaranteeing? I could not help but share their experience with others, and I'm sure that any reputable company would want to make things right. Thanks for the quick response, Chris. I understand you think it's important for your customers to know that...after purchase. My main issue is the lack of transparency PRE-purchase, which led to this misunderstanding. My mother has already written two letters to the company within past months, she told me. And Sleep Number has so far not answered, which is equally disheartening.

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    Sleep Number
    Sleep Number
    Sleep Number

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    Holbrook's Clearance Center - furniture - Updated May 2026

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