I never took possession of Hutch and wouldn't let me get reimbursed snotty old lady horrible…read morecustomer service

We love the variety and added a star for that. There are many vendors with lots of cool things and…read moreit's a really very neat place to visit. Sadly, I feel the need to lower my rating due to a particularly disappointing experience. I purchased an item for my son for Christmas that he thought was authentically old and historical. We went half on it as it was spendy. Immediately after purchase I brought it out to him in the car (he was staying with our dog) and had him look at it (we had seen it the day before in the case in the store) and now in the sunlight, he realized that it didn't hold any historical value as it was a modern replica. We are learning here. Not even two minutes later, I went back in to explain our disappointment and asked to return it. I had paid cash so it would have been easy. I was met with some pretty cold vibes and told in a cold and final tone that there was nothing that could be done. That was it. No exploring options, no conversation and no sense of human connection. There were 2 other employees watching this unfold and nobody said anything and it was really a weird vibe forming. I was so uncomfortable. I went on to explain that my son had used part of his own money and this was for Christmas. He worked hard for 2 months to earn this and had a special place waiting in his historical collection for it. This was one of his main gifts and a financial sacrifice for us this year so this was especially difficult to hear. I could understand if this was a genuine antique and I'd taken the object home for 24 hours and then come back but it wasn't, and I literally just paid for it. I felt truly crushed upon leaving this store. I'm not sure how much of the bad taste was left behind by the policy itself or by the cold and angry seeming demeanor of the shopkeeper. I didn't feel addressed as an important customer, more like a repugnant annoyance to be gotten rid of. I left feeling like I'd done something terribly 'wrong'. We want to keep coming back but that was one of the worst experiences in a small town that we love and had hoped to keep supporting.

10,000 square feet of fun!!! This place is filled with great finds at great prices. I always bring…read moreout of town visitors to spend the afternoon shopping. It's a great time.

This is a find! Easy to spend a couple of hours looking through all the vendors. Wonderful treasure…read moreinside.

She is has a great selection and is always willing to check out what you are selling…read more Pleasant attitude and great atmosphere

Barb has the best collectables. She's very knowledgeable and personable. Her prices are reasonable…read moretoo. A must when you're in the area.

This store is so cute and full of adorable treasures. Beverly the owner was so sweet. I will…read moredefinitely be back again :)

From the owner: New Paradise vintage & antique store. We invite you to walk…read morethrough our clean, well organized shop. Come and meet our 7 vendors here to greet you with a Paradise welcome and willing to help you find what you are looking for. New items are being added daily. Come and see furniture, collectibles, lighting, jewelry and things that you didn't know existed. 2,500 square feet of grandma's kitchen items ,grandpa's tools, dad's mancave treasures and Aunt Susie's wardrobe and more remembrances of times gone by. Come and find decorating items for your home, something to add to your collection or a gift for that someone special. Short drive from Chico and Oroville. We are worth the drive.

We were driving by and decided to stop and do some thrift thing. We found some really great…read moreclothing items and wanted to try them on. But there is no dressing room and there is no return policy on any of the clothes that you buy that might not fit. What a horrible policy to not even have a dressing room to try on clothes..

Love this story the people are amazing and I got a large dresser and they delivered it to my…read morehouse,I always find good stuff there.

Decent place for pool stuff up here in Paradise... Not sure if she's still in business now in…read moreMay/June 2014... Number disconnected. Anyone know?? She was an elderly woman so may have retired...