Very friendly, great prices and awesome service. Delivery was on time and had no issues.read more

Best place to buy good quality real wood furniture that is strong and will last. Worth the money(…read morebetter stuff & better price than Evans or Ashley furniture). Style options are amazing. We got our sectional custom made to fit our narrow living room. I like how they don't make you feel pressured or awkward like Ashley furniture. I highly recommend chico furniture direct! This material is waterproof and washable( wipes easy too) very comfortable, many naps have been taken on it already. So pleased we went back and got an Ashley brand king bed set too!

Super helpful, no pressure. They were super informative and let me lie on as many mattresses as I…read morewanted to without pressuring me to buy something. Because of their great customer service, I bought a mattress that day. I highly recommend them.

Best in Chico. Great quality as they order from high quality manufacturers (Ashley furniture and…read moreothers) and without an insane markup compared to so many other stores in the area. Brett was great. The owner clearly has some strong beliefs and the store is well decorated which seem to be very offensive for some, but it shouldn't factor into their reviews. A great local business.

New to town. Mattress Firm was the place to check out. I was skeptical cause I have never purchased…read morea nice mattress, but after speaking to Gabriel, I am confident with my purchase. Looking forward to new sleep! I'm sure there are other helpful team members here, but I got lucky with Gabriel. He was patient and provided information on mattress 101.

Purchased 2 California king mattresses. They didn't inflate and needed to be returned. We were told…read morewe'd get an email regarding mattress removal of our old mattresses however this has not happened. We therefore have to remove the old mattress and pay the cost of dumping it. Tomorrow the delivery of the replacement mattress is scheduled but there is the possibility of the delivery being delayed.... This is an extreme hassle since we've purchased the mattress for our cabin, which is hours away from our home. There is no way I'd ever purchase another mattress or recommend this business.

Quality beds, quality advice. Got an amazing natural latex mattress here on a tip from my…read morechiropractor and glad I discovered this place! 5 years later, I'm sooo happy about my Electropedic mattress!

Within the last year we bought our 4th mattress from Cozy Beds -- this time an adjustable bed, and…read morewe couldn't be happier! It's the best money we've ever spent! My husband has stomach issues and needs to sleep with his side elevated, and this mattress does the trick. The mattresses operate independently, so his side is up, mine is flat. He likes a less firm mattress, I like a (very) firm one, so this too was a factor in choosing the bed we did. I like the massage feature and use it every single night. No matter where we go (traveling/hotels) we can't wait to get home to sleep in our own bed. Though we're in our 60's, I would recommend this bed to young couples, too. We all know how important sleep is (and illusive); every night I silently say thank you that this bed exists. And as if this all weren't enough, we love the owners and love shopping locally as well, which is why we resist going to the local chain/big box stores. Thank you, thank you, thank you Cozy Beds.

The sales person Gabriel was the nicest guy during the buying process but an absolute jerk when I…read morewent in there to ask about returns. I was shocked that a sales person talk to me that way. Even if I found a mattress I loved there I wouldn't buy it because of his attitude. I did end up returning the mattress and I won't be going there ever again.

So mattress firm basically just ripped off my son and daughter in law. 5k on a bed that is not…read morewhat they ordered. Won't take it back. Daughter in law is pregnant due any day and they will do zero to help. Paid for premium delivery and they wouldn't even put on booties over their dirty shoes in the middle of a pandemic. Did not install or adjust as they were supposed to. Now she can't even get into the bed since it's too high. She is 4'10" and very pregnant. They refuse to make it right. Do not do business with these people. We just want our money back so we can take our business elsewhere but they refuse to allow us to return it!

I am a Camp fire survivor. I lived in an uncomfortable RV for fourteen months waiting to rebuild my…read morehome. The day I could move in. I used what I had left of my insurance to buy, what in the showroom seemed to be, a very comfortable sofa and loveseat set from the Chico Furniture Direct Store. What I picked up from their warehouse was not that comfortable. After two years they were completely broken-down and painful to sit on. It turns out someone did not staple together the furniture frame. After months of calling and waiting the store replace both as I had a lifetime warranty on the frame. The new sofa and love seat had the same factory defects as the ones they replaced. They were painful to sit on because someone did not staple together the lower back support. When I told the store manager. She told me they have retroactively changed their lifetime warranty to only one year. Then stopped returning emails, calls and blocked me from commenting on their Facebook ads. I was stuck two sets of broken furniture and nothing to sit on in my new home that didn't hurt my back. Aaron at Holbrooks clearance center in Chico saw my Facebook post about what had happened. He commented "They didn't even offer to fix it? I work at Holbrooks clearance center in Chico. We fix stuff for people that's years old. If we get stuff damaged like that. We return it to the manufacturers and get a new set for our customers. That's not good what they are doing." I should have bought my furniture from Holbrooks but I was stuck now, well, no I was not. At Holbrooks clearance center in Chico they have a heart. Aaron looked at the pictures and said bring it in I can fix that. I didn't buy it from them but I will never buy furniture anywhere else in the future. Aaron repaired the factory defects in my new furniture at the Holbrooks store in Chico. Thanks to Aaron's repair work. I can finally sit in comfort to enjoy my new home. It's been hard since the Camp fire destroyed everything we had in the world. There are many people out there ready to take advantage of our disaster to cheat us or rip us off. We must help ourselves. The people at Holbrooks Clearance Center in Chico were kind to this survivor. They are people we can trust to buy furniture when the PG&E money finally comes. They get five stars for their work, kindness and being decent human beings. Fire survivors can count Holbrooks for our furniture needs.

The WORST furniture store ever. The manager is a liar, total salesman just making $$ he is like…read moreDanny Devito in Matilda. The furniture is absolute BS! The guys who delivered it broke a couple nuts in it and it and hoped we wouldn't notice. It's already breaking down after a couple months and no we aren't fat.

Cora Jones is a fantastically helpful/efficient sales lady. Besides knowing the ins and outs of…read moreNest Bedding product line, not one question went unanswered, she possessed the charm and qualities one can benefit from while shopping for apparently a superior product. Prices varied, and the showroom looked very clean cut and attractive to the eyes. She exhibited all the good traits of a well rounded representative. What sealed the whole experience for us was her kindness in assisting my handicapped companion by walking her to our parked vehicle. Was an unexpected gesture, but totally appreciated. Offered all pertinent information to revise later with zero pressure tactics, and truly a very nice time was had, even raising the AC when it was to our convenience. Classy, professional, and seriously considering the Owl? With individuals such as Cora Jones the future of Nest Bedding is practically assured to be a success. 5 Stars.

Do not trust this company. They do not stand behind their warranties nor do they stand behind their…read morecomfort guarantee. I purchased an Alexander bed from them that had issues with the springs. They knew there was a design flaw in that particular model and swapped it out for their newer sparrow mattress, but only after having to fight with them to get them to honor the warranty. Less than three years into their new replacement mattress, the sparrow the foam is now starting to degrade, and when I brought this to their attention and attempted to utilize their comfort guarantee, they said that the mattress was not eligible because I didn't technically "purchase" the mattress that it was given to me as a warranty replacement. Hence, there are no guarantees or warranties was their implication. They never gave me the option to just return my money from the bed that went bad instead they just gave me a brand new mattress with no warranty or no guarantee. This company is shady. Their mattresses are made by Boston bed company and even they refused to get involved. Your money will spend better elsewhere stay away from Nest!

My problem is my parents paid to have the old bed taken but they didnt due to all this covid stuff…read moregoing on, not taking the bed is fine and totally understandable at this time but it just seems disappointing that they wouldn't even get a partial refund for only taking the bed when they were told multiple times it would be. So now they are out on the money they paid for a service that couldn't be provided. Like I said I totally get not taking it but still charging for a service that cant be provided is very disappointing.

Terrible experience! Will never purchase or recommend SleepNumber anything!…read more Totally misled about 100 night trial - told no financial risk if returned in 100 night trial. Actually cost us the $250 delivery fee and $250 return fee!. So the "no risk 100 night trial" cost us $500! Sent us an i8 split bed that was incomplete and unfixable because the part required to keep the bed from sagging in the middle had been discontinued! Buyer beware!