I picked up a new mattress (no box spring) from Square Deal and I was very happy with their level…read moreof customer service. They went out of their way to have someone available for me when they are normally closed so I could pickup and pay for the mattress once it was ready. It appears just as well made as my previous Square Deal mattress, which is still in use on a guest bed.

Square Deal Mattress sells excellent beds - I own two purchased a few years ago - along with high…read morequality accessories. Their staff are knowledgeable and helpful.

Very friendly, great prices and awesome service. Delivery was on time and had no issues.read more

Best place to buy good quality real wood furniture that is strong and will last. Worth the money(…read morebetter stuff & better price than Evans or Ashley furniture). Style options are amazing. We got our sectional custom made to fit our narrow living room. I like how they don't make you feel pressured or awkward like Ashley furniture. I highly recommend chico furniture direct! This material is waterproof and washable( wipes easy too) very comfortable, many naps have been taken on it already. So pleased we went back and got an Ashley brand king bed set too!

Super helpful, no pressure. They were super informative and let me lie on as many mattresses as I…read morewanted to without pressuring me to buy something. Because of their great customer service, I bought a mattress that day. I highly recommend them.

Best in Chico. Great quality as they order from high quality manufacturers (Ashley furniture and…read moreothers) and without an insane markup compared to so many other stores in the area. Brett was great. The owner clearly has some strong beliefs and the store is well decorated which seem to be very offensive for some, but it shouldn't factor into their reviews. A great local business.

Purchased 2 California king mattresses. They didn't inflate and needed to be returned. We were told…read morewe'd get an email regarding mattress removal of our old mattresses however this has not happened. We therefore have to remove the old mattress and pay the cost of dumping it. Tomorrow the delivery of the replacement mattress is scheduled but there is the possibility of the delivery being delayed.... This is an extreme hassle since we've purchased the mattress for our cabin, which is hours away from our home. There is no way I'd ever purchase another mattress or recommend this business.

Just make sure you talk to Gabriel. In fact, make sure he'll be there before you visit. Tell him…read morehow you sleep and just shut up and listen. Ha! Most people have a preconceived idea of what they need in a mattress versus what they actually need. Just like you don't question grandma about what to put in the Peach Cobbler, don't question Gabriel about mattresses. You can thank me, and him later.

Visited November 18th while doing some shopping. THIS REVIEW IS FOR NEST BEDDING INSIDE THE CHICO…read moreMARKET PLACE MALL. What a clean and inviting environment! I was looking for the sleeper type pillow and bedding for my niece. The gentleman that was working there was classy and knowledgeable! Beautiful bedding and fluffy robes! I didn't know the size of my nieces bed but I took photos so she can help me pick out something right for her! Upscale..fresh...inviting ! Great place!

Love there sheets and pillows! I purchased the terracotta sheets and they brighten my room up!!!!…read moreAlso, I got the Easy Breather pillow and it is so cozy and better then my old worn out cotton pillow. Going to try out their mattresses soon with my husband!

I originally didn't think I would be leaving a five star review for Mattress Firm, however, they…read morewent above and beyond with their level of customer service, to turn an unfortunate situation around! We worked with Juan during the Year End Sale, to find the perfect mattress, as well as an adjustable base. We had several different configurations that we liked, but ultimately, it came down to availability and timing. When we made our final selection, we were guaranteed delivery by January 10th, and left satisfied and very excited. On January 9th when I hadn't received the scheduling call for delivery, I called the store twice. The first time, the salesperson said I would receive the call later in the evening. The second time, 15 minutes prior to the store closing for the night, I was told I had the wrong delivery date, and that it wasn't coming until the 14th, and offered no other explanation or help. I tried to ask her to look up more information, and she told me, "you must have just gotten the date wrong." I assured her I didn't have the incorrect date, as my invoice had delivery service on the date I stated. She didn't have anything to say, and just told me to get a hold of my sales rep the next day (Juan). Once I spoke with Juan the next day, and explained the situation, and that I was dissatisfied with the service, and that we had specifically picked the setup we did, to avoid delivery even further into the month, he assured me he would do his best to remedy the situation. After placing me on a hold, he came back on and apologized for the trouble, and again said he wanted to keep us happy as returning customers. I had no idea as to what he was going to offer next. He said for all of the trouble, and for the amount of time we had spent in store, he was offering an upgrade to the more expensive mattress that we liked for no additional charge, and delivery the following day! I was absolutely blown away!! As someone that has worked in hospitality, as well as luxury sales, I was very appreciative of his positive attitude, and his willingness to take care of us as customers. Not only did Juan gain us as customers for life, I have also recommended family and friends to go down and see him when they need to purchase a new mattress! If you've been on the fence about where to shop for a mattress, look no further than Mattress Firm, you'll be in good hands!

The sales person Gabriel was the nicest guy during the buying process but an absolute jerk when I…read morewent in there to ask about returns. I was shocked that a sales person talk to me that way. Even if I found a mattress I loved there I wouldn't buy it because of his attitude. I did end up returning the mattress and I won't be going there ever again.

The WORST furniture store ever. The manager is a liar, total salesman just making $$ he is like…read moreDanny Devito in Matilda. The furniture is absolute BS! The guys who delivered it broke a couple nuts in it and it and hoped we wouldn't notice. It's already breaking down after a couple months and no we aren't fat.

This place is now my go to. I've been shopping around for some new furniture for the mother in law…read moreand Holbrooks had what I needed. The customer service really is what made them stand out. Shoutout to Austin who really worked with me to get this task done. Will be back.

Cora Jones is a fantastically helpful/efficient sales lady. Besides knowing the ins and outs of…read moreNest Bedding product line, not one question went unanswered, she possessed the charm and qualities one can benefit from while shopping for apparently a superior product. Prices varied, and the showroom looked very clean cut and attractive to the eyes. She exhibited all the good traits of a well rounded representative. What sealed the whole experience for us was her kindness in assisting my handicapped companion by walking her to our parked vehicle. Was an unexpected gesture, but totally appreciated. Offered all pertinent information to revise later with zero pressure tactics, and truly a very nice time was had, even raising the AC when it was to our convenience. Classy, professional, and seriously considering the Owl? With individuals such as Cora Jones the future of Nest Bedding is practically assured to be a success. 5 Stars.

Not as comfortable as we thought. We've had readjustments done, we're siding off our bed during the…read morenight. We're still under a 100 Day Return Policy but now we're stuck with additional fees. Can't return the bed frame. Really look over everything before you purchase! Staff was okay.

It could not be possible to be more distressed at hearing from my elderly parents about their…read moreexperience at this sleep number location, and with Sleep Number as a whole. I just got off the phone with my mother and she mentioned that she wanted to write a THIRD letter to this company. "Why?" I asked. It turns out that after they survived the trauma of the Camp Fire in my hometown of Paradise, CA, they had splurged on a sleep number bed to help them get a good nights sleep. The salesman at this location assured them that it was FULLY refundable (except for the mattress topper). After a month trying it out, they decided it was not really helping them to sleep better, and began the return process. To their dismay, the fine print of the contract stated that the base of the bed ($1,800!!! Cost) was not returnable. Granted, they should have read the fine print. But the reason for my one star review is: 1) the salesman knew my parents were elderly. 2) the salesman knew my parents had recently experienced a traumatic event. (AKA their town had just burned up and they barely escaped the flames) Is there any excuse to wheel & deal two senior citizens by guaranteeing them something verbally while hiding fine print in a contract that contradicts what they're guaranteeing? I could not help but share their experience with others, and I'm sure that any reputable company would want to make things right. Thanks for the quick response, Chris. I understand you think it's important for your customers to know that...after purchase. My main issue is the lack of transparency PRE-purchase, which led to this misunderstanding. My mother has already written two letters to the company within past months, she told me. And Sleep Number has so far not answered, which is equally disheartening.

This review has actually been a long time coming, but I was compelled to do it now because the…read moreissue that I had with one pieces of the furniture was swiftly and helpfully resolved. Some dining chairs of mine had some really wobbly legs all of a student and Evans sent someone out a week out of my reporting of my reporting of the issue. The tech Alonso was professional, friendly and very courteous. Can't recommend him enough. My one gripe was with the way the chairs were assembled because it was mentioned that the building people for the chairs probably didn't tighten the chairs well enough and that is why I had this issue in the first place. Anywho, all's well that ends well. 4 stars. Also, they have sales periodically throughout the year. Try and buy what you need around these times for some serious discounts. I'm not sure if the discount prices are the market rate prices leveled up artificially adiring non-sale times nd then reduced back down during sales times, but the best prices are given when the sales happen.

Service & delivery was amazing. Starting with Nora who sold me a rug & couch . Then with Nathan &…read moreGreg H who delivered my items in a very quick manner & whom were exceptional nice. I'm telling all my friends to visit Evans in Chico . Thank you all I'm very happy.