We first started our journey with this company after the Camp Fire. After they lost our contract because of turn over, they finally began working with our insurance company. They repeatedly had communication issues with us and the insurance company and TWO YEARS LATER had only installed a temp pole, dug a hole trying to find our well, and rebuilt a water tank and pressure tank with a USED booster pump. They charged our insurance 2,145.00 for that used pump (it was OUR OLD PUMP they NEVER replaced it) and told us that the reason why the pvc pipe kept breaking was because of PG&E power fluctuations. We had to pay out of pocket for another company to come fix their error after multiple problems with it. They tried to charge us for repairing this problem and even threatened to put a lien on our property for not paying them to repair their error. FINALLY, we parted ways with a threat to the CSLB in 2020 and found a new contractor, just in time for the Covid material cost increases. We should have filed our complaint with the CSLB and taken them to court. I suggest you have your contract looked at by a contract attorney if you decide to go with this company. You may have to hire a secretary to deal with them and try to get them to respond to you because it was a nearly full-time job for me. We have tried to make the owner/manager aware of the issues we experienced but we don't know if he doesn't care of if the local office is preventing our concerns from reaching him. We have all communications and documents regarding this issue. If you want to know more, reach out to me directly. read more

I had a small water leak from all the rain we had this winter and needed to remove some drywall that got wet. The team at Cronic helped get everything in order quickly and was very helpful through the process. Matt did the repair work over a few days and had my bathroom looking better than ever. I recommend checking them out. read more

About a year after the original flood damage to our house that CD came in and "repaired" (over the course of many months) is once again undergoing repair because of the failed work CD did last year. Poor workmanship caused a new flood and we are back to having to redo what CD was supposed to have completely fixed. This time we avoided CD and hired an actual contractor to repair the damage. read more

Just wanted to Thank Cronic Disasters for their excellent service. I had a rat eat thru my dishwasher and ran it, not realizing I had a problem, it flooded the entire kitchen. Requiring a full demolition and remodel. I called Cronic and they came out and made a plan, The next day they sent Adam Rosetta out to make it happen. Adam was so professional and very knowledgeable of what needed to be done and how to get it accomplished. He was very much a perfectionist as if he was working on his own home. I thought this remodel was going to be a nightmare, but thanks to Adam and Ryan it was easy. I now have a beautiful kitchen. Great Job. Thanks guys I would HIGHLY recommend Cronic Disasters and Reconstruction for any remodel or repair needs. Barbara C read more

The restoration process was efficient and professional. The front office staff was kind and compassionate. The Project Manager Rusty was awesome. Matt made the process easier and eased my mind with being patient and explaining how we can repair my home. He went above and beyond and I am thankful after months of chaos my home is back to normal. Thankful for Matt for completing my home and ending the chaos for me. Happy Holidays. Diana Garcia read more

We had Cronic work on our house due to water damage issues. They were super professional and caring. There was some miscommunication in the beginning, but there was no hesitation to get it sorted out. They really wanted to make sure we were happy with the work they did. Rusty constantly stopped by to check on the job and answered any questions we had. I always had a lot of them! Lol. He was awesome to work with!! Matt started the job and was super nice and friendly. He did a great job fixing the wall. He had to do another job so James took over and finished the remaining work. James really cares about his work and takes pride in the work he does. He only wants to make the customer happy and went above and beyond to make sure we were happy with the end result. We really appreciated that. Thanks Cronic! Looking forward to working with you guys again in the future. read more

Matt went above and beyond for us to repair the hole in our ceiling. Spent two days working. Great worker and wonderful person. Thank you Matt. read more

I'm very pleased with my decision to have chronic disaster restore my bathroom/bedroom Matt mitts did a great job! He went above and beyond thanks Matt, also a shout out for Jeff his work is excellent The entire staff is very professional and pleasant to work with read more

Here's a shout out to the Cronic Disaster team, Erick Bunch, Rusty Bell, and particularly Matthew Mitts who was charged with the task of making my bathroom and kitchen livable again , after a leak was found inside a bathroom wall. For over a month Matthew worked hard to make sure everything was done well. He proved very easy to work with, and tried his best to please me. He truly went the extra mile to make sure everything was completed and done well. Great job! read more

I had a great experience with Chronic Disaster. Tony Longueira helped with the estimates and kept the job within budget. Matthew Mitts did the majority of the work. Matthew was punctual with great attention to detail. I didn't like the vanity I chose. Tony and Matthew allowed me to pick another one. Matthew ran to Home Depot, bought another one and installed it right away. Matthew was able to tackle any issues he encountered along the way efficiently. He was super accommodating, answered all my questions and did great work. Matthew has a great work ethic and ensured I was happy with the job. I highly recommend him and Chronic Disaster Restoration. read more

Our home had water damage from a broken pipe and required all the flooring and carpeting of the master bedroom to be replaced. Our AAA claims adjuster provided us with several companies. We chose Chronic Disaster Restoration & Construction because they were local and had a reputation that was solid. We sincerely appreciated their responsiveness and the way they interacted with us. Kudos to so many of them. Melissa who was always empathetic, Matt who always had a cheerful attitude, Rusty who was always patient with our multiple questions, and Erick the project manager. They're a marvelous team . We obviously would not hesitate to recommend them. Patrick and Jim read more

I cannot say enough how much I have appreciated this company, and in particular, Erick Bunch, for the help in navigating my insurance company after a fire damaged my home in February of 2022. The emotional aspects of losing your home is deep and it took our fifth insurance adjuster to get our approval done to start the rebuilding of our beautiful home. Erick was there by my side, helping me through it all with phone calls and emails to get insurance to do their job. It has been quite the fight. We are just starting the rebuilding process and it will take another year to be back in our house but I wanted to give a huge thank you to Erick for everything he has done, and especially for today. We had a trailer put on our property until we can get back in our home and it has been raining and raining for weeks. Today the trailer started to have a leak in the roof and Erick came 20 miles to come and put a plastic patch on it to get us through. Losing your home is absolutely no fun but Erick and his company are making it bearable. Thank you Erick!!! P.S. I will update our progress and let you know how it all ends. read more

Working with insurance companies is a true specialty, one that most contractors don't have the knowledge or patients for. My family in Chico enjoyed working with Tony Longueira of Chronic as he was straightforward and very responsive. Tony always returned our calls and stood by his estimated project completion date so that the transition back home was sane. We spent a great deal of energy trying to get competitive bids, but Chico area contractors were either overbooked or in over their heads when it came to the bidding requirements for an insurance job. Tony got us thru this project on time and on budget. That's the best you can ask for. read more

We had a flood and Cronic Disaster helped us put our home back together. The staff were very professional and addressed our concerns. Tony Longueira was our project manager and he helped get thins scheduled and moving along. Due to Covid and being short on staff sometimes things did take a bit longer than I would have liked. Cronic had Cody doing a lot of the work in our home and we liked Cody's work and attention to detail very much. Cody was very responsive to our questions and addressed any of our concerns. Our kitchen looks beautiful again. I definitely would recommend Cronic Disaster & their team. read more

I had a great experience with Chronic Disaster. My washing machine overflowed and flooded my floor. My insurance company recommended them for the job. They came out, pulled the damaged flooring out, cut out the wet drywall and had several fans to dry the place out. Matthew was the first guy here, he did all of this work, along with pulling out the floor casings. Matthew paid careful details to his job and it showed. When everything was dried, Rusty came and put the new flooring and floor casings on. Rusty is a perfectionist, as he measured each board carefully, which created a beautiful job. Both of the gentlemen were polite and sincere...I could tell they really cared about this job and doing it right! Thank you to Tony and crew for taking a negative experience of flooding and turning it into a great positive! I now have new beautiful floors! read more

There were a lot of "Players" involved in this 134-day restoration after our broken water pipe damage. Tony Longueira negotiated with our insurance company, kept us on budget, answered all of our questions, and kept us informed every step of the way. Mike Shoulders did all the "heavy lifting". In this regard, he did all of the restoration work inside our home. Mike is a no-nonsense worker with laser-focused attention to meeting our needs, ensuring our satisfaction, and getting our home back to "normal". His attention to detail and ability to communicate progress and challenges all along the way gave us a level of comfort and ultimate satisfaction in the work performed. A shout out to Adam Rosetta who did his magic in returning our walls to normal and blending the new work with the old ... the quality of his work was excellent. We are very pleased with the outcome...thank you, Cronic Disaster team. read more