We went in and shopped for a dining table with chairs and a sectional couch. The experience was…read morevery pleasant. No pressure and we were able to get a good value for the price. The delivery guys were very professional on time. Would highly recommend them.

Sarah was a brilliant salesperson and visualized our situation. She guided us through the choices…read moreand we were happy with the outcome. The delivery and installation team were top-notch with good ideas and lots of patience. The only negative is the wait time was about 10 weeks! Sarah warned us In advance but those last two weeks were painful.

Being a general contractor for 30 years i have seen a lot of installers and craftsman. S&S did…read moreexcellent work at a really good price. They did more than they promised. They are among the best anywhere.

Always on-time for both the bid and the installation. Work is done meticulously, with an eye for…read moredetails and perfection. Lee & Jo's work I have witnessed over at least 20 years, as a contractor and later as a retiree in a smaller home.

We had a table that was the perfect size, but the finish didn't match our kitchen at all. Our…read moreoriginal contractor quoted us a very high price for a full quartz slab to replace the top. Then we came across Kitchen and Bathroom Transformation at the Sacramento Home Show and decided to see if they had another option. We spoke with Megan--who was incredibly helpful--and she confirmed they could cover our existing wooden tabletop with their stone coating. The price was about one-third of what we were quoted for a solid quartz piece, and it would be much lighter, which was another concern of mine. We scheduled an appointment and brought the tabletop in. After choosing a color that matched our existing counters almost perfectly, Megan told us it would be ready in just a couple of hours. We grabbed lunch and explored Chico, and sure enough, a few hours later we got a call that it was finished. Once we brought it home and reattached it to the base, it looked amazing. Thank you for the wonderful work--we absolutely love it!

We had our cabinets and countertops refaced and are very happy with the results. The…read moretransformation made our kitchen look completely updated without the need for a full remodel. The crew was professional, punctual, and respectful of our home. They kept the work area clan and took the time to make sure everything was installed properly. The quality of the workmanship ad materials looks great, and the finished product exceeded our expectations. Overall, it was a smooth process and we're very pleased with how our kitchen turned out. I would definitely recommend this company to anyone looking to update their cabinets and countertops.

Rant: California Renovation (Cal Reno) and Roseville Carpet One (RCO)…read more Roseville Carpet One owns California Renovation in Chico. If you're looking for floors, carpet or other services look elsewhere. I had my entire house outfitted with 100% waterproof SPC flooring. The product is high quality, the staff at California Renovation are unbelievably the worst. Around a year after the floors were installed, I noticed a big split at the joint pulling up as seen in picture two. Note, the damaged area has a large rug there 365 days of the year unless needed to clean. I called Cal Reno, they sent out there installation manager. He put a moisture tester to the floor, and said "yup, exactly as I expected. The floors are too wet and you're over mopping." Then proceeded to tell me I needed to use a special mop that I hand wring out to wash the floors. Information that was never provided if true. Then quoted me $600 to replace the four boards in that area. I honestly believed them, maybe I was over mopping. Then the floors started getting worse and in areas that have never been mopped. So I started doing my own research. I looked up the my warranty: 25yrs commercial - 50yrs residential. 100% waterproof. The warranty literally says you can spill water on the floor, leave it and it won't damage it. But clean it up in a timely matter to prevent mold. I called Cal Reno back six months later, the installation manager came back out and said the same thing. Proceeded to tell me I'm mopping too wet and I need a special mop. Long story short, I fought with Cal Reno and RCO for months. They refused to submit a claim to Republic flooring. During my research I found the manufacturer rescinded parts of the warranty. Now the floors are warrantied for 25yrs, half of what it was originally. It also mentioned Visqueen, a moisture barrier must be applied before setting the floors, which was never done. I later found out the manufacturer had changed their warranty 8 months after my floors were installed due to moisture issues and several customers, some of whom were Cal Reno or RCO customers had to have their floors replaced. Also, warranty makes no mention of a special mop. Finally, after a lengthy emails stating the facts, hours of research and second opinions, Cal Reno said they would replace the floors "at cost" and come out to measure. I simply replied no and kept fighting, almost needing to go to court. Finally I thought I won, that same installation manager came back out and said, "we are only going to replace the damaged sections, we want to go easy on the manufacturer." I was almost in shock. Whose side are you on? The bill goes to the manufacturer not you guys. I was fed up at this point, was willing to take whatever I could get and thanked him for fighting on my behalf to get the floors replaced. To my disgust he said, "no, we just forwarded your email to the manufacturer and they said yes." All said and done, the whole house was replaced with new floors that had under two years of wear. I went with this company because my neighbor also used them, and unbeknownst to me, they also had issues they fought for months with their carpet. This was after my contract was in place. The first and second pictures have rugs all year round except for cleaning. Last picture shows the mold and mildew after the floors were taken out. They even had to go back and fill in more cracks in the foundation, with lots of rework. Overall, the floors are great, warranty is(was) amazing, but this company sucks. Doesn't care about you, the hard earned money you spent and will not help you if you have issues. Go elsewhere.

This is the best remodel show room in all of Chico may be all of Butte County. Definitely worth…read morecoming through and getting samples. The show room is so good and they have in-house designers to help you choose everything. Not only that the labor is pretty inexpensive compared to hiring a contractor. We use the products here to remodel our entire house and we love it. See what we did here --www.restoringchico.com

It's been a few months, but Kathie and her installer were both professional and attentive to my…read moresituation which was a repair of Hunter Douglas vertiglides. I ordered the necessary parts and Kathie finessed the heck out of my blinds so they now behave properly, then tried to charge me $100 for 2 service calls. I wasn't having it and insisted on paying her double. Don't hesitate to give her your business. Side note: My original Hunter Douglas sales person went out of business. I approached the folks at Lowe's who sold me my bedroom shades and they wouldn't even bother to contact their installer. Thank you Kathie for your service and expertise.

So refreshing to have the outstanding customer service that Kathie provided! Pleasant, professional…read moreand accommodating in an era where customer service has been rapidly declining. I bought blinds from Budget Blinds several years ago and needed one restrung. They were vague about whether they would ever be able to accommodate this basic request and it would be at least a few months. Kathie was able to fix my blinds within a few days as well as help me pick out a couple new blinds for my windows. What a contrast in the two businesses!

This has been an amazing experience from start to finish…read more Clay is a wealth of knowledge when it come to flooring. He helped us so much in the decision making process. Wade did the install. Haven't seen anyone be so diligent and attention detailed in a long long while. Highly recommend Floors by Ray.

A resounding, "Yes!" This is in response to the question: Were we satisfied with the work of…read more"Floors by Ray" after Chris and his team finished laminate flooring in 5 rooms, closets and hallways? From start to finish, the team was professional, hard-working and conscientious to do quality work with quality product. Initially, the team was referred by someone in the community who had contracted with them: We have no regrets and would hire them again! Beautiful outcomes!

Ryan came out, measured and got me what I wanted, almost. On their one screwup they didn't offer to…read moreright it. Their installers are great their cabinets are beautiful but not going the extra mile crushed them in my book M

I contracted with Oak Ridge in April 2022. They drew up plans for my kitchen and we went through 3…read morerevisions. They recently decided not to go forward with my cabinets due to the fact that the kitchen was out of the area. This information was provided to them at the beginning of this process. Their dropping out of this project at such a late date has caused severe hardship for my family, 4 who are severely disabled. Their lack of professionalism is unconscionable. I would never recommend them.

I met Karen several years ago, while doing a fundraiser for our old Hotel at…read moreJonesville, CA. I watched her deal with people and make suggestions on how to decorate a bedroom at the old Hotel. She did this with pose and sweetness and was so helpful making suggestions on how and what to place in the room, because of the time period. The room was stunning! So, I felt if she could do that for a over 100 year old hotel, she could sure help me for my home. We started in the kitchen with a transformation We removed old cabinets, light fixtures, flooring! It was beautiful. Then we thought we needed to move into the family room and also redo things in the formal living room that was off the family room. Everything was flawless! I have never been as happy with the floors and each room blending into the other! Never once did I feel like I was being pressured to buy anything, or not have into with suggestions! She is so easy to work with and got true value and more from her redoing our home! If you have been looking for someone to redo a room in your home, she is the one to call! Today! Don't wait, she gets busy in the summer...your home is waiting for it's new Facelift! Patsy S. Chico, Ca. ***** five star

I called LHP designs as a friend referred her services to me. I found Karen to be friendly, easy…read moreto work with and efficient with her time. She has helped transform my mountain cabin into a comfortable space that is both warm and inviting. I look forward to working with her again in the future on my main house.