Cathy is one of those designers that you love to work with. She has an adictive positive attitude,…read morehas always listened to what we want, has never let us make a mistake and is very professional. She is a fantastic resource and has years of expierence. We have called on Cathy many times to help solve a design problem, get advise on which colors to use and get amazing furniture that you can't find anywhere else. The qualify of her products is the best. We highly recommend Cathy. If you can't design and or think you can, Cathy will work with your needs and make your home look fantastic.

I bought a beautiful bed frame and dresser for my granddaughter. The price was reasonable and they…read moredelivered. Her bedroom is upstairs and the delivery guys had to take it all apart and put it together again. A big chore but they did a great job!

I would highly recommend this store. Everyone was incredibly polite and helpful, from sales to…read moredelivery. The entire experience was wonderful.

I met Karen several years ago, while doing a fundraiser for our old Hotel at…read moreJonesville, CA. I watched her deal with people and make suggestions on how to decorate a bedroom at the old Hotel. She did this with pose and sweetness and was so helpful making suggestions on how and what to place in the room, because of the time period. The room was stunning! So, I felt if she could do that for a over 100 year old hotel, she could sure help me for my home. We started in the kitchen with a transformation We removed old cabinets, light fixtures, flooring! It was beautiful. Then we thought we needed to move into the family room and also redo things in the formal living room that was off the family room. Everything was flawless! I have never been as happy with the floors and each room blending into the other! Never once did I feel like I was being pressured to buy anything, or not have into with suggestions! She is so easy to work with and got true value and more from her redoing our home! If you have been looking for someone to redo a room in your home, she is the one to call! Today! Don't wait, she gets busy in the summer...your home is waiting for it's new Facelift! Patsy S. Chico, Ca. ***** five star

I called LHP designs as a friend referred her services to me. I found Karen to be friendly, easy…read moreto work with and efficient with her time. She has helped transform my mountain cabin into a comfortable space that is both warm and inviting. I look forward to working with her again in the future on my main house.

I have to agree with some of the other reviews. Some of the items in the store are extremely…read moreoverpriced for the quality, and the customer service is a little lacking. I was greeted promptly when I walked in on a Wednesday afternoon in June, but that was it. Since reading the poor reviews about the customer service, I decided to take this into my own hands and approach the sales lady with questions and get her more engaged. I entered the store in flip-flops, a T-shirt and jeans by the way. So it probably was pretty obvious that I wasn't going to buy anything. I think that they may have the wrong personality behind the counter at this store. They need to have somebody that's more engaging with the customers. After a few questions and breaking the ice the sales lady did ask me if I would care for a cup of water or coffee. That is a nice perk to offer your customers, but it almost felt awkward. I feel like if the woman would take the time to offer every customer a beverage as they entered, they would feel more welcome. The store isn't exactly flooded with people. I was the only one in there until a couple of ladies came in about 5 minutes later. Perhaps she's afraid she would be spending too much time making beverages , which is understandable. I will return to the store, because I love what they have here and it is well laid out. I definitely get a lot of decorating ideas from walking into the store. They offer rugs, linens, bedding custom furniture, clothing, soaps, table decor, coral, candles, etc. Update: I have had a few more opportunities to experience this store throughout the year (2016-17). Improved customer service. I enjoy coming here.

Rude rude rude, glad you're going out of business but I wouldn't come back anyway. Sorry to waste…read moremy time stopping by in the first place and sorry I don't look expensive enough to shop there to be given the time of day by your staff. You'd think that all the negative reviews over the last 15 years about your staff you would maybe work on it but I guess it was never a priority. Happy retirement and good luck to whoever the lady was who didn't help me, maybe try something besides customer service.

We first started our journey with this company after the Camp Fire. After they lost our contract…read morebecause of turn over, they finally began working with our insurance company. They repeatedly had communication issues with us and the insurance company and TWO YEARS LATER had only installed a temp pole, dug a hole trying to find our well, and rebuilt a water tank and pressure tank with a USED booster pump. They charged our insurance 2,145.00 for that used pump (it was OUR OLD PUMP they NEVER replaced it) and told us that the reason why the pvc pipe kept breaking was because of PG&E power fluctuations. We had to pay out of pocket for another company to come fix their error after multiple problems with it. They tried to charge us for repairing this problem and even threatened to put a lien on our property for not paying them to repair their error. FINALLY, we parted ways with a threat to the CSLB in 2020 and found a new contractor, just in time for the Covid material cost increases. We should have filed our complaint with the CSLB and taken them to court. I suggest you have your contract looked at by a contract attorney if you decide to go with this company. You may have to hire a secretary to deal with them and try to get them to respond to you because it was a nearly full-time job for me. We have tried to make the owner/manager aware of the issues we experienced but we don't know if he doesn't care of if the local office is preventing our concerns from reaching him. We have all communications and documents regarding this issue. If you want to know more, reach out to me directly.

I had a small water leak from all the rain we had this winter and needed to remove some drywall…read morethat got wet. The team at Cronic helped get everything in order quickly and was very helpful through the process. Matt did the repair work over a few days and had my bathroom looking better than ever. I recommend checking them out.

Mindy Ellison at Build With Ferguson (San Francisco) is a complete gem. She knows what she is…read moredoing. From the moment, we spoke to her on the phone to the moment we met with her in person, she knew all the right questions to ask to help us in these ways: 1) She told us where to start and what questions to ask 2) She then pointed us in the right direction when we had some ideas 3) She made sure we knew how to continuously access the tools we needed to be successful. You might say, well she was just doing her job. Yes AND -she was doing it with grace, with humor and with our best interest at heart. She is AH-MAZING at what she does. She has SO MUCH INFO in her brain! Thank goodness for her!

Ordered a bathtub that cost almost $900 and it was damaged when unboxed. They asked for photos and…read moresaid they'd schedule to pick up. Called again after not hearing anything and now they say they don't want it back.So I'm going to have to pay to have a 325 pound item picked up and pay for it to be trashed. Unbelievable. Their famous quote they give all unhappy customers: "You could sell it or donate it". Who wants a cracked ugly bathtub?!?