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    REI

    3.5 (42 reviews)
    PriceyOutdoor Gear
    Closed 10:00 am - 6:00 pm

    REI Photos

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    Tina N.

    While the snow was hitting Olympia on January 8 and most stores closed REI stood prepared in the winter wonder land. Prices are a bit steep but that is to expected for a REI store. At least you can go there when it snows out side!

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    9 months ago

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    8 months ago

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    4 years ago

    Great outdoor gear and clothes. The benefits of membership gives rewards for future purchases.

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    4 years ago

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    5 years ago

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    5 years ago

    They prioritize the safety of all. Very helpful and happy staff! I will be returning!

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    10 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    10 years ago

    I went in today to buy shoes and Ethan assisted me. He was super helpful, patient, and very knowledgeable.

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    Page 1 of 2

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    Review Highlights - REI

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    Cabela's - Tom & Keri on Lost Lake, a.k.a. "Get Lost Lake."

    Cabela's

    (348 reviews)

    $$

    My kids love coming here. Keep in mind this review is not about the gun counter,but the shoe and…read moreseasonal area. We come here for candies and occasional shoes. The ladies who have helped us in shoes have been so kind and helpful. We also had a great experience with the Santa's Village, there wasn't a line and we had an appointment. My husband says this is the happiest place in Lacey. Will be back for cinnamon bears and root beer candies.

    Poor service. Gun / Hunting Counter too bad, so sad Cabela's…read more I travel constantly and have dealt with service counters all across the country, so I know the difference between good service and absolute chaos. And let me tell you--my recent experience at the hunting counter in Lacey, WA? One of the worst I've ever had. I followed every bit of instruction the staff gave at the entrance. Scanned the QR code like a good customer, waited patiently as my name crawled up the queue--15 minutes to reach position one. Position one! And then what? I stood there for another ten minutes watching an employee yapping away in a pointless conversation with a customer while completely ignoring the system that's meant to keep order. When I finally asked another staff member who was supposed to be helping the next person in the queue--me, mind you--they pointed right back at the same employee wasting everyone's time and the company's money. You've got a queue system designed to make the process efficient, and this chum treats it like background noise. It's absurd. When a manager or person "in charge" finally came out of nowhere, and reluctantly asked if I needed help, I told him my name is up and I'm still waiting. At that moment, three other employees appeared and started serving people who weren't even in the queue--effectively bypassing those of us who had followed the system. He assigned me an employee and I was finally assisted. In my experience across the country, Washington is notorious for poor recognition of customers who are standing and waiting--this encounter simply reinforced that reputation. The staff at the hunting / gun counter appear either untrained or unwilling to follow even basic service protocols. A business that invites paying customers but fails to respect their time or enforce its own queue system is doing a major disservice. If you intend to spend money and expect professional, efficient service, this location failed across the board. I wish this wasn't the case because, the Cabela's brand is not a representation of this type of service nor this type of employees vibe.

    REI - outdoorgear - Updated May 2026

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