I don't know what has happened to this store in Lacey, I just came out frustrated because the only…read moregirl out on the floor was very unhelpful and rude. When I used to enter here I would be greeted and helped. It's a shame this store has gotten to be like this. I don't think I'll ever come back here again. It's become a sorry store in my book.

First visit to a Famous Footwear yesterday (14APR19) and it was this one. I'm not much of a "shoe…read moreperson", not a #sneakerhead (I usually wear shoes until they fall off of my feet), just stopped in looking for some new slippers and was pleasantly surprised to find out that this wasn't the *generic brand* outlet that I was expecting, but actually had legit shoes that I would sport on the daily, whether for work, business, or casually. The staff at the location was just my style. They didn't bother me while I was browsing, but were more than happy to help out when I had a question or needed some assistance, even though they looked to be constantly busy, buzzing around. Very cool of them. While I didn't find slippers that were right for me, I did end up walking out with new Adidas, and for a great price with their BOGO deal. These are the first shoes that I've bought in about 6 years or so I'm pretty happy, and will more than likely be a return customer here.

Alex is awesome. He took the time to show me all the stuff I was interested in and make quality…read moresuggestions. We didnt agree about all the choices but I still appreciate being engaging with the customer. I definitely over spent but dont feel sick about it. Ill be back the next time im in the area.

I haven't been there that often but I just went and found a pleasing two piece outfit at a VERY…read moregood price. You have to look around. I felt they had very attractive clothes. I like the classic look not the latest fashions. I have been once to Tacoma outlet and it was a mosh pit. Stuff crammed everywhere. This place is very organized and things are easy to look at. I am going to go there more often

Staff is friendly. Prices are fine. I find their clothing styles to be limited. Shoe selection…read morestyles? Forget it. I can find very basic casual everyday clothes but simply-cut CLASSIC semi-dressy designs, not much. It is what is. I was looking for a nice dress scarf yesterday and they had NONE. Outdoor winter scarves but no just dressy scarves.

Kohl's is cheating people, if you use a discount coupon and Kohl's Cash they reduce the price first…read morewith your Kohl's Cash and then apply the discount coupon. Come on Kohl's stop stealing from your customers. I bought a $15 dollar item, if you apply the 20% discount coupon first then the price comes to $12.00 ($3.00 savings) then apply the Kohl's Cash and have a remaining balance of $2.00. Nope, Kohl's takes the $10 Bonus Cash off the price of the item first, ($15 less $10) then applies the 20% discount to the $5 balance so you only get $1 off from the discount coupon. So then the item cost you $4. Kohl's you suck as a business. I will take my purchases else where from now on.

Mall location with minimal staff, so no one on the floor available to answer questions. The good…read morenews is their selection of shoes is strong, especially for slip-on Skechers. But the prices were not that affordable, perhaps slightly lower than I've found at other big box competitors. I'll come back because I can find what I'm looking for, but could be easily swayed somewhere else for a little better service and a little better pricing!

I took my grandkids here to buy shoes and we had such a great experience. The store itself is clean…read moreand organized with a great selection of shoes. The customer service provided by Ruby was exceptional. She was knowledgeable, professional and went out of her way to make my granddaughters feel special. What a valuable asset she is!

I brought my shoes back as requested and watched as Nell worked with them. I have to say she is the…read moreexpert at Lacey Shoe Repair. My FILA red Ferrari's came out looking like new. I can't say enough about my overall experience with Lacey Shoe Repair. They are a top notch place to have your shoes repaired.

Great place to learn about shoe and inserts. Great people to work with. Convenient location to…read moredrive to. You must go take some time a learn from true professionals.

They always have random new things for cheap! Stuff u wouldn't find at other places. I love…read moreBurlington and I hope they never close!

This place is sketch. Lots of 'security' as I assume theft is a big problem here, and I suppose it…read morewouldn't surprise me. I hate to equate those looking for bargains means high theft, but it appears to draw that crowd. The layout is dated, and chaotic at best. There are bargains to be found if you are patient and willing to shop there a. Day, neither of which is me. Not my thang!

The dressing room no longer exists and I had to pee real bad and I was told that the bathroom is…read moreout of order and that I should be able to use the bathroom at Black Bear diner. I'm sorry, but no restaurant is going to let you use their bathroom if you don't eat there.

Absolutely do not frequent this place, however Was very shocked to find out the rude condescending…read moreemployee we interacted with Kayla Debray was a manager. Upon approaching her she asked "do you need something?" In a snarky tone, As if we adults (probably way older than her) were a bother. Definitely the type of behavior one would expect from someone who doesn't make much, but alarming to see this type of attitude in a public setting. Upon checkout the cashier told us "they are short staffed and she hasn't even been allowed to take her breaks. Does Kayla not know the laws? Do better.. retrain your staff, starting with Kayla she's a true disgrace to the word customer service. It's apparent she has many skills that are lacking and she hates her job.