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    DICK'S Sporting Goods

    2.4 (29 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    Josh B.

    They have a lot of items and a lot of variety in the items but I am taking off one star because I was a little disappointed in the amount of hiking items they have. I mean this is the PacNorthwest so I expect it to be quite a large department especially since they have an REI at the end of the shopping center. It kind of reminds me of a Sports Authority but larger and much more well lit and organized. It is nice though that it is connected to the mall so you can go straight into the mall after shopping. They also do have a lot of shoes to choose from which is pretty awesome, but again there is a REI and a DSW Shoes and a Famous Footwear very close by. Like I said though they do have a lot of items in other departments.There's also a lot of selection within the golf department. I also like how many different types of kayaks that they had. I also am the type of shopper that likes to just browse and when I have a question I can find someone that I can ask a question to as opposed to someone following me around or hounding me to ask him a question or being overly helpful. I usually know what I'm looking for and if I can't find it I'll ask someone. There were maybe about 4 employees in the store so it was nice to be able to browse without being sweated. I like that you have the autonomy to walk around without feeling pressured into something that I may not be wanting to buy. I will say that the prices were a bit higher than I thought they'd be as well. $20 for some general hiking tube socks or $16 for some very thin snow mittens. Good quality, but just a little pricey. Again I just took off one star because I didn't find the hiking department to be as large and as thorough as I was looking for. Overall, a nice spacious brand new store. I admit I was hesistant about when they blocked off large portions of the mall parking lot to build this store and was skeptical as to why they would pick to make an addition into the mall as opposed to just taking an already built building like the old Sports Authority building or some other building. It's a nice additional to the mall though, and hopefully a competitor for REI.

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    4 years ago

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    7 years ago

    Peak hours (5-7pm) they only have 2 registers open causing a 20min wait to Cahill out.

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    6 years ago

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    8 years ago

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    8 years ago

    This place has poor customer service and they have no help with any archery gear it's a waste of time going

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    9 years ago

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    8 years ago

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    7 years ago

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    8 years ago

    No military discount at this store, trying to buy swimming suit, lack of sizes, don't come here, wasting your time and money

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    6 years ago

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    9 years ago

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    9 years ago

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    REI - They have Verve instant coffee here!!

    REI

    (42 reviews)

    $$$

    REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

    I took my 30-year-old Giant ATX 760, an entry-level hardtail mountain bike, to REI at the Olympia…read moreCapital Mall and it needed a lot of work. Considering that I hadn't had the bike serviced in 12 years, and MANY dried up parts had to be replaced, the service wasn't terribly expensive, as REI gave me discounts. I paid $500 for that bike in 1995, which amounts to about $1,100 today, and the service cost about a third of that $1,100, reasonably low-ish also because I'm a member. Now I'll transport that bike on our new Kuat Sherpa 2.0 bike carrier, also purchased earlier at this store. I'm a happy camper.

    Cabela's - Tom & Keri on Lost Lake, a.k.a. "Get Lost Lake."

    Cabela's

    (348 reviews)

    $$

    My kids love coming here. Keep in mind this review is not about the gun counter,but the shoe and…read moreseasonal area. We come here for candies and occasional shoes. The ladies who have helped us in shoes have been so kind and helpful. We also had a great experience with the Santa's Village, there wasn't a line and we had an appointment. My husband says this is the happiest place in Lacey. Will be back for cinnamon bears and root beer candies.

    Poor service. Gun / Hunting Counter too bad, so sad Cabela's…read more I travel constantly and have dealt with service counters all across the country, so I know the difference between good service and absolute chaos. And let me tell you--my recent experience at the hunting counter in Lacey, WA? One of the worst I've ever had. I followed every bit of instruction the staff gave at the entrance. Scanned the QR code like a good customer, waited patiently as my name crawled up the queue--15 minutes to reach position one. Position one! And then what? I stood there for another ten minutes watching an employee yapping away in a pointless conversation with a customer while completely ignoring the system that's meant to keep order. When I finally asked another staff member who was supposed to be helping the next person in the queue--me, mind you--they pointed right back at the same employee wasting everyone's time and the company's money. You've got a queue system designed to make the process efficient, and this chum treats it like background noise. It's absurd. When a manager or person "in charge" finally came out of nowhere, and reluctantly asked if I needed help, I told him my name is up and I'm still waiting. At that moment, three other employees appeared and started serving people who weren't even in the queue--effectively bypassing those of us who had followed the system. He assigned me an employee and I was finally assisted. In my experience across the country, Washington is notorious for poor recognition of customers who are standing and waiting--this encounter simply reinforced that reputation. The staff at the hunting / gun counter appear either untrained or unwilling to follow even basic service protocols. A business that invites paying customers but fails to respect their time or enforce its own queue system is doing a major disservice. If you intend to spend money and expect professional, efficient service, this location failed across the board. I wish this wasn't the case because, the Cabela's brand is not a representation of this type of service nor this type of employees vibe.

    Just Sports

    Just Sports

    (3 reviews)

    $$

    I needed to do a return for a birthday gift. I took in the original receipt I was given by my…read moremother-in-law along with the items that were purchased. The front line cashier, while very nice, stated their policy about doing returns ($ back to original form of payment, exchange or gift card). I explained that this was a gift and would be inappropriate and rude to ask the gift purchaser to have to present their card for a return. He politely suggested I look at some shirts or jerseys and I asked what their largest size is (2X - I'm a 4X) I told him that wouldn't work for me and I asked to speak to a manager on duty. He pointed to a lady that was working with a customer and said he'd let her know what's up when she's done helping that customer (which is fine and expected). When the lady came to the register area she just asked the cashier if he needed her (he obviously said yes). She didn't introduce herself (later learned her name is Samantha) or anything just asked "what's up?" I went through everything again and she goes into the "our return policy" speech. Then she asked if I had the original card it was purchased with; "IT WAS A GIFT!" I said rather loudly. I continued in a firm tone "You guys don't carry things in my size and I don't want any of your bobble heads or tchotchkes." Not once did Samantha give ANY semblance of understanding just kept repeating the company's return policy. Finally I was just DONE and asked for her supervisor's contact info. "I can't give that out" she says. "I can take your name and number and they can call you." I retorted with "Their has to be some sort of contact information you can give me." Samantha wrote down a name (Butch Vela) and phone number of a sticky pad, took the return items and receipt and just shoved them all back into the bag I brought them in. When I returned home (10 min later) I called the number she gave (it was the store's number) and told the person answering the phone that I was the one who just stormed out of there about 10 minuets ago and I need to leave a voicemail for Butch Vela. Samantha was the person who answered the phone and she advised that they don't have a voicemail system but she's hand write a note and give it to Butch the next time he's in. I asked what Butch's title was and she snapped back with "he's the district manager. I'll give him your contact info when I see him!" I said I'd "expect a call within 48 business hours" (I'm figuring he's M-F 9-5) "which should be no later than Tuesday." "I can't promise you that." She said. I finished that call with by repeating my expectations of the return call and said thank you. Now I wait. Update - 3/22/18 - No contact from Butch as yet.

    Awesome place for gear...even for us Packers fans! They had a buy one get 50% off sale so HEY why…read morenot. They even helped me when I had a question about a jacket I wanted and gave me great info!! I will be coming back here again you can bet my cheesehead on that.

    DICK'S Sporting Goods - sportswear - Updated May 2026

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