Today, on this Monday, March 03, 2025, I stumbled upon a truly exceptional afternoon at this store…read morein Oly that exceeded my expectations. From the moment we stepped inside, we were warmly welcomed with genuine smiles and greetings. Every person we encountered seemed to spred a sense of joy and happiness. When we were searching for free weights, a helpful staff member guided us to the right section. Another young man proactively offered his assistance, going above and beyond to find the perfect weights and even a weight stand. This store's commitment to outstanding customer service and friendliness is truly inspiring. Kudos to the best customer service down to the cashier that rang us up! The store is so well organized, clean and has mall parking! My favorite sporting goods store!

Tim Steacy took great care of all my needs. This is the first time I've gone there and found out…read morethey had exactly what I wanted but not my size. He came to me to unlock their fitting room. The one I came across was too big for me. I went back to him and did search to see if another location had it. He came across one and ordered it. I just got it as promised and I love it. Tim treated me with respect and courtesy. If you have any questions or issues go to him. He works right there at their golfing section. Believe me, you won't regret it. The value of the shirt I got is perfect.

Really helpful staff, very competitive prices. very easy to pick up at the Bonney lake location…read more make sure to select local pickup when online shopping to get the local pickup price, which is less expensive than the shipping price.

A hidden gem in the PNW weightlifting community. I…read morerecently acquired an incline/decline bench, a ghd and safety squat bar from Giant. Solid equipment for professional or private use at a great price. Highly recommended!

Packy was super nice!! My son absolutely loved him! He gave him a ball and stickers & kept him busy…read morewhile I tested out treadmills! Super informative but not pushy like other stores. Found myself a beautiful Life Fitness mill coming next week!!

We've been searching for a weight training bench that doesn't wiggle and has a higher weight…read morecapacity. My husband also wanted a good solution to his dumbbell search. We finally gave up on the sports supply stores and visited the Fitness Outlet today. This is where you want to go if you're a hardcore lifter or you want a hardcore cardio machine. The salesman was very helpful and knew his stock. We went home happy from this clean, professional store. My only gripe is that they didn't have our bench or the extended Power Block set in stock right away. This is where you'll pay a little bit more to get a LOT more in quality and longevity (and maybe also safety).

I've been here a few times. Every time the customer service is horrible/ the guys working the store…read moreare grumpy and not helpful at all. Luckily for us we know what we are looking for. I can't even imagine what it would be like if you needed help. These guys aren't friendly. This place has amazing stuff. Great prices too. I will say if you don't like dealing with salesmen this is the place for you. Just do your own research on stuff and grab what you need. The place is clean and everything is organized well. Would have given them the 5 starts if they would have at least greeted us with a smile at least. Customer service needs a lot of help.

Made several purchases here from Daniel and each time he has been fantastic to work with…read more When an order we made was incorrect, Daniel worked with us to get the correct piece of equipment. Shopping for gym equipment is an expensive undertaking and so glad Daniels knowledge of fitness and machines has made the transactions smooth. And a huge plus for their used cardio equipment. Don't be nervous buying used, Precor takes great care in maintenance or their equipment before selling.

Emily the store manager was very helpful in helping us pick out the Elliptical Machine that fit our…read moreneed. She had our best interest in mind and gave us the pros and cons of the equipment compared to price. When we picked out the right Elliptical, she arranged to have it delivered and set up to work perfectly.We would give her more than 5 stars if possible!

I walked in back summer of 2020 interested in fitness equipment, the team there noted much of their…read morestock was sold out, but the item I was looking for should be back in stock in a couple months. I'm patient. I gave them my contact info and they noted they would call me once an ETA on its arrival was expected. That was 6 months ago, not a single call. I went down the street to another shop and they were great with the followup. Fitness Shop needs to actually follow up. Severely disappointed.

I bought a used Precor 546i elliptical a few years back. Since it was used, there's been multiple…read moreissues like a dead battery, broken screen tray and the resistance and cross ramp buttons wouldn't function properly. As I searched fitness repair places, i found T&T. I immediately wanted to contact them since their place of business was close by. The only other repair place that I found was Precor services but they are way out in Tacoma. So I first called T&T and requested for service, and the representative said to submit a service request online and they'll get back to me. So I went through their website but couldn't find on how to submit the service request. I called them back, left a message but never got a call back. I finally gave in and called Precor for the repairs, and I had a technician show up about a week later. About a year has passed and I started to notice the resistance and cross ramp buttons malfunctioning again. I tried to call T&T again in hopes they'd respond, but nothing. I left a message but no response. I even found how to submit a service request form, yet still no call back or email. I've given T&T multiple chances to utilize their business mainly because they're close by, but it seems like either they think they're too good to work with me or maybe the business is a complete sham. I'll probably even report the business as fraud or it shut down without notice.

From the owner: Whether it is your personal fitness machine in your home or fitness equipment in your gym, we are…read moreready and able to send out a technician to make the necessary repairs and/or recommend the right parts to keep your fitness machines operating. With our preventative maintenance plans, your machines will last longer avoiding costly repair and the need to replace them more frequently.

Mark was fantastic to work with, both during and more importantly, after the sale. He was easy to…read moreget in touch with, and always very helpful in addressing whatever questions/concerns we had. We are very happy with our purchase and the excellent customer service!

Limited and minimal equipment on display (could be that they don't want to deal with inventory or…read morethere is not enough demand). We went into the store specifically for a bike and was able to walk away with a nice purchase. While we didn't save much on the purchase, it was conveniently near the house and easy to get in and out. Seller told us we wouldn't need any hardware tools to build the bike at home but we found out that they wasn't true after reading the instructional book and watching the YouTube video. We were interested in straight bar bells and some other fitness equipment but they didn't have any. Mostly just large equipment and random accessories.

The delivery guys are best in the business. If you need Precor for your establishment give them a…read morecall!

Pacific Fitness regularly maintains our fitness equipment in our apartment community. They are…read morequick, make adjustments as needed to keep the equipment working well, and provide quotes for larger repairs/replacements as needed.

The sales person when I went in was great! As were the installers, when they delivered and setup my…read morePrecor elliptical. When I bought it, I asked if they could have someone move it for me, if I move into a new home later, and was told yes. When I moved though, I tried contacting the store directly to get an estimate for having my elliptical moved to my new place. I was told that the sales guy needed to do digging and would call me back with more info. A week later, still no call, so I went into the store and asked for the contact info for their installers, so I could get the estimate directly. I called the installer and left a voice message with my phone number, but it's now 48 hours since I left a message with no callback, and when I call I just get voice mail again.

Larry is the best! He was very knowledgeable and was able to get us a great deal. I would say we…read morewould go back but we probably won't be buying fitness equipment again anytime soon.

REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

I took my 30-year-old Giant ATX 760, an entry-level hardtail mountain bike, to REI at the Olympia…read moreCapital Mall and it needed a lot of work. Considering that I hadn't had the bike serviced in 12 years, and MANY dried up parts had to be replaced, the service wasn't terribly expensive, as REI gave me discounts. I paid $500 for that bike in 1995, which amounts to about $1,100 today, and the service cost about a third of that $1,100, reasonably low-ish also because I'm a member. Now I'll transport that bike on our new Kuat Sherpa 2.0 bike carrier, also purchased earlier at this store. I'm a happy camper.