Ever since baseball came back the staff has been wonderful about returning my gear from last year…read moreand allowing me to get the new sizes I needed. Since COVID my kids grew and all needed new sizes! I am happy they worked with us! Baseball is expensive ! Good for them !!

The staff there were very helpful we were there to get some sports gears and outfits. The staff…read moregreeted us as soon as we enter the store then asked us if we needed help we said no at first but later we asked for their help and they were there to help and assist us.

I popped in to pick up some bait for some fishing off the jetty. The folks here are always helpful…read moreand generous with suggestions. I made my purchase and drove to the jetty. There, I clumsily broke the tip of my pole while unloading it from my van. I drove back to England Marine to see if they could help. A gentleman took a few minutes, prepared the broken tip of my pole, and only charged me four bucks for his time. When I tried to offer him ten bucks for some beer money - he deserved more for his help and knowledge I think - he wouldn't hear of taking it. He simply seemed happy to help me enjoy a beautiful day fishing the jetty. These guys are a class act! They have earned my business in the years ahead. I truly appreciate how they treated me.

This store had everything I couldn't find at Sportco, Bass Pro Shop, and Cabelas on my way down to…read moreWestport 2 week ago. My crappie hook ups for surf perch, flashers for salmon, and #2 stainless hooks, were not only in stock, but very easy to find. I will be patronizing this store in all my future trips to Westport. Thank you for being there! Tom Tracewell Puyallup, WA

Lots of selection for both commercial and recreational fishing. Friendly staff. Clamming and…read morecrabbing gear also available

From the owner: We are an independent marine and industrial store located on 123 Howerton Way WA with great service…read moreand selection. In business since 1944 with seven stores on the WA, OR and CA coast we are the go-to store in our communities for marine, boating, fishing, RV and industrial products. We stock products for commercial and recreational fishermen, professional tradesmen and weekend warriors. We feature quality outdoor clothing like Grundens & Xtrauff, top-of-the-line power tools from Makita & Bosch, Popular fishing tackle from Shimano, Diawa and Shakespeare. You will also find gear for clamming, grabbing and many outdoor activities. Visit our full rigging shops for fabrication, splicing, custom rigging and hydraulics So be sure to visit us before you head out on your charter fishing trip were right on the harbor at the Port of Ilwaco.

This is my new favorite 'superstore'! Everything a salt-water sailor needs here! Fishing…read moresupplies, boat stuff, LOTS of tools (power tools too!), rope of all kinds, smokers, packing supplies, boots and a very cool wardrobe area with lots of hoodies, tshirts, foul weather gear you wont find anywhere else. Great customer service here too, everyone was helpful. What I didnt see here was much in the way of 'small tackle' for freshwater; so if you're looking to update your trout bag you wont find much. But LOTS of great gift ideas here too for that outdoorsy person in your life (or you!) This will be a new regular stop for us when we hit Astoria! Prices were reasonable for the area. COVID protocols very good. Ample parking, easy to find.

Not only were the staff incredibly kind and helpful, but they had everything we needed. From…read morewelding supplies and filling our argon bottle for our sailboat to bolts, lines, wires, and fishing gear. I wish every town had this store. Never have I left west marine or any other marine store fully satisfied.

Great service and helpful. I have two daughters that are learning to ski - and growing fast!…read moreOlympia Gear X is great because I can keep them in quality gear that fits for a fraction of the cost of new stuff. My oldest is on her second pair of skis and boots from the gear exchange. In fact, they found the skis this time and gave me a call when they had them - all for half the price of new. This is a sweet deal, and I recommend the gear exchange as the first stop for gear in Olympia. If I can't find it here, then (and only then) it's time to go find it new.

So happy that Olympia is supporting Olympia Gear Exchange. Jared is great with customer service…read more He is supporting the environment with his recycling products. I have continuously referred this small business.

I like this Cabela's. Must larger and SAFER than the Tacoma Bass Pro. Everyone is friendly here…read more Except the cashiers. They are always grouchy.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.

Best ski rentals and snowboard rentals in tacoma!…read more These guys will take care of you :)

Amazing friendly service. The owner was so helpful. Our family is now life-long customers. Don't…read morehesitate to stop in!

Every time you enter people greet you and the staff is super helpful. They know their stuff at…read moreEVERY department and have you covered. They keep the place clean and take care of their staff well.

Customer service on par! We were greeted at the front and asked for assistance when strolling…read morearound several times. I noticed a lot of bikers bringing in their bikes. Tons of outdoor gear available for purchase. Some of us picked up snow shoes and snow clothing. That was our mission and it was a success to find them all here. Mind you though, the prices were crazy high. Either you can buy items used or new. A jacket my brother wanted was $500 and the one I wanted was $300. Be prepared to damage your wallet.. When checking out, we signed up for a membership. I didn't get a good look at the snowboards but I am looking for one to customize in pink with the word Hawaii at the bottom.

They are closing this location soon. We are very sad about it. The employees didn't know the date…read moreof closure.

My mother and I visited the Lacey Coastal store and witnessed one of the most disturbing things…read moreI've ever seen in a retail setting. Several White Leghorn chicks were actively pecking at and eating the vents of other chicks. Three were bleeding severely, and we immediately separated them while my mother ran to get help. Instead of responding with urgency, the employee who identified herself as Shawna became confrontational and accused my mother of being rude for the tone she used while trying to report an animal welfare emergency. When you're watching baby chicks being seriously injured, you expect staff to focus on helping the animals, not criticizing the customer asking for assistance. The store manager, Garrett, later spoke with us and acknowledged that they had more chicks than they were selling quickly. The enclosure we observed was overcrowded, contained mixed breeds, had no food available, and very little clean water. Those were the conditions we personally observed, recorded, and photographed. I reported the incident to the city, which informed me they would be monitoring the situation. I also spoke with the regional manager afterward. He apologized, asked for my mailing address, and said he would send gift cards as an apology for our experience. I provided my address, never received anything, and never heard back despite the promise. The gift cards aren't the reason for this review. The real issue is how the animals were being kept, the dismissive response when we asked for help, dishonesty, and the failure to follow through after acknowledging the situation.

Happened to have a sale going when we popped in, so we walked away with a shirt for my husband…read more Nice quality outdoor brands available, and the price was nice too! In walkable downtown Bainbridge

Stopped in for a 30% off sale. Bought three shirts; one in a medium in hopes that it would shrink…read moreto fit. 15 mins after getting home, I find that Patagonia has a 40% off sale for same item and in size Small. Called the store about "all sales final on sales merchandise" on receipt and they are sticking to their policy. Have subsequently noted other review about deceptive pricing. Giving 2 stars because they did offer to hang the clothes in dressing room while I continued shopping, but I will not return to this store again. It's a shame as that type of clothing is my go to and Bainbridge Island is my new home as of late last year.