Just passing through.... I am a Hilton Honors member and prefer to stay with them when I'm away…read morefrom home. The hotel felt newly renovated with a stylish comfortable lobby area. The young gentleman working the front desk when I checked in was courteous and helpful getting me settled in. I booked a king room with a study. The room was large enough so I didn't feel cramped and crowded. I could spread out and get some work done. The room felt modern, the linens were comfortable and clean. The bathroom was pretty standard. My only complaint about my visit was the water pressure. I love a good hot shower. I tried different settings on the shower head but was disappointed. They offer breakfast and have a very nice selection. There are standard cold items fruit, cereal, yogurt, etc. there was a waffle station and meat and eggs. The coffee was the perfect compliment to my meal. I will be traveling this way again soon. I will be back soon.

In the competition of roadside hotel stops along our long journey from San Diego to Chicago, the…read moreHampton Inn in Rolla, MO is surprisingly comfortable, clean and pretty decent. My bar was a bit low when booking this particular hotel prior to our departure. Rolla is a mining area and not really a bustling spot for regular travelers like myself otherwise. Parked directly between Springfield and St. Louis though, it was going to be the ideal spot for us to wrap up 10 hours of driving that day. This Hampton Inn seemed to be the best option in the area. Clearly the most expensive hotel for Rolla, it appeared other options had exceptionally bad ratings or were super cheep road side rooms. Traveling with one other female, a kid and a dog, we booked the Hampton Inn because: 1) it would take a pet ($75 pet fee) 2) it had a frig in the room 3) assumed better safety based on hotel brand name 4) no other known option in my opinion I felt comfortable booking Small, friendly, easy, relatively clean, I found this Hampton Inn just fine. It includes breakfast every morning in addition to two bottles of water in the room. Priced a touch high for area, but not really though for being the best option in area and safety in the Hilton branded Hampton name. Carson who checked us in was friendly, welcoming and explained all we needed to know. Thanks Carson for the hospitality. No USB port options in room, which was my only noticeable con observation. The bathroom could use a little update, maybe some sanding down of the paint on the vanity that was pealing away specifically, but was clean, with plenty of towels and bottled pump shampoo/conditioner/body wash in shower. It was ok. It had a clock, when many hotels are doing away with these in today's world. With 4am wake up times, best to have options for alarms. Although we arrived late, I believe it also serves an easy dinner in the same area as they serve breakfast. Pictures look like maybe a simply pasta, some breads, etc. Don't let my 3 be a discouraging rating. It means to me OK good, not OK bad.

We stayed at this Fairfield in Rolla and had such a nice stay. (Our previous stay was in the…read moreHoliday Inn Express a few doors down- meh). For one, the location was awesome. Right off the highway and near our relative's house. The hotel itself was new and modern. Love the decor. Our room was clean and comfortable. We had a king bed and a pullout sofa. Having 2 TVs was nice to let the kids watch one and we had the other. Bed was comfy and shower was always hot. As for amenities, we used the fitness room daily. There was plenty of cardio equipment and my husband used the free weights. We planned to let the kids use the indoor pool but never got around to it. As for the breakfast, it is good. There is always some kind of eggs and meat (since we eat low carb, this is clutch.) There are also other options like homemade waffles, various breads, bagels, pastries, muffins, cereal, yogurt, oatmeal. One day they had cheese omelets but they were out. I asked a worker and they not only replenished them, she brought one over to me so I didn't have to get up. (So nice.) The workers here were all wonderful. Every single one of them were friendly and helpful. We definitely plan to stay here next time we're in town!

This brand new hotel is bright and beautiful. We enjoyed chatting with Dana who checked us in and…read morewe told her all about our delicious dinner at Randy's roadkill BBQ. We got our Marriott bag of treats including a chocolate, bottled water and a popcorn snack. Dinner told us where the pool was. Let us know about the hours, and we enjoyed watching Toy story three on the large beautiful television in the lobby. The pool is magnificent: not too cold not too hot and the perfect size to swim around and have fun, but not gigantic and cumbersome to move around in. We stayed in the pool for a long time, swimming and chatting and having a ball. The next morning breakfast was from 630 until nine. There we met the wonderful Connie and Julia and eight are delicious. Very impressive breakfast. I don't even like cheese, but I couldn't say no to the jalapeño three cheese scones. It was amazing. We loved the two different kinds of sausage oranges bananas make your own waffles. Either large or four minis eggs muffins oatmeal the list goes on and on. I'm not a coffee person, but I had quite the impressive coffee bar that had people coming back multiple times. Also at breakfast, I was able to watch Tanya talk to what appeared to be someone who's there quite often catching up like old friends do. This hotel felt both like a beautiful palace but also a comfy bed and breakfast

Poor service Breakfast was tasteless…read more Only good thing was I was out of the cold. Also they do not give you any points with the choice rewards program. Not happy about that at all. Ice machine was out on the first and second floor. Not going to stay there again.

I stayed one night at this Comfort Suites location and was later charged a $150 "pet cleaning fee"…read moredespite traveling with a service animal, not a pet. Service animals are protected under the Americans with Disabilities Act and are not subject to pet policies or pet fees. No damage occurred, and the charge on my folio was explicitly labeled as a pet cleaning fee rather than any documented damage or extraordinary cleaning. I contacted hotel management in writing to explain the situation and cite the applicable ADA regulations. As of this review, I have received no response or resolution from the property. On top of this the comforter was stained upon arrival. The hotel claims to be very clean and all it takes is 5 minutes of being there to see their low standards. This experience was disappointing and concerning, particularly for guests who rely on service animals and expect ADA compliance from a national hotel chain. I would strongly encourage management to review ADA requirements and ensure staff are properly trained to avoid similar situations in the future. I would never stay at this hotel again nor recommend it to anyone I know. Truly, I'd rather sleep in my car.

booked a room with a pet,, charged $15 pet fee, 24 hours later charged 2 pet fees of $15. got…read morecharged twice.said they will refund, not sure that will happen. When I research it , they may charge an additional deposit, but deposit is for possible damage which requires a walk through before and after there was absiloutly no damage by our small dog. Just be aware of charges.if you want hot food, not your place.

absolutely gross cigarette burns on blankets people are rude room was dirty looks like someone was…read morebeating on the door no kleenex half of roll of toliet paper i would give it a zero

The hotel is convenient to the interstate. Spotless clean rooms that have been recently updated…read more The bed was comfortable and housekeeping staff were great. The desk clerk was friendly, helpful and gave us good restaurant recommendations. The continental breakfast was decent. There were some minor renovations taking place during my three night stay and they were handled well with almost no inconvenience. That is except the 2:30 AM fire alarm. There is nothing like being awakened by a blaring alarm at that hour. Tabitha the manager (who came in in the middle of the night too) handled the issue quickly and professionally. I assume my next trip there will be a five star visit assuming a full night sleep.

Coffee and cinnamon rolls were good but otherwise I was very disappointed with my stay at the…read moreHoliday Inn Express in Rolla, MO. From the moment we arrived, the front desk staff was not welcoming. They weren't outright rude, but they were inattentive and gave the impression that guest service was not a priority. The room itself had a noticeable mildew odor, and the sheets smelled sour, which immediately raised concerns about cleanliness. The biggest issue, however, was the shower. It drained extremely slowly, leaving us standing in dirty backwash while trying to bathe. We reported the problem to the front desk before leaving for the day on Sunday, expecting it to be properly addressed. When we returned that evening, the beds had been made and it seemed like some sort of spray had been used to mask the smell, but the main issue was not fixed. The shower was still draining poorly, and it appeared that the only "solution" was pulling the drain stopper up higher rather than actually resolving the problem. Overall, the lack of attention to cleanliness and failure to properly address a basic maintenance issue made this stay very unpleasant. I would not stay here again and would not recommend this location to others.

Great stay as we were passing through the area. Staff very kind and welcoming even though we…read morearrived later (around 9:15pm). Was disappointed the pool closed at 8pm. We were hoping to let the kids get some energy out. Beds comfortable, hot water, good AC. Older hotel with imperfections, but it was fine for us.

Staff was friendly and helpful. Room was clean, but not modern. Basic, but doable. Would like…read morebetter outdoor lighting.

Highly recommend- So we have been all over the USA and we have stayed at some sleezy places, this…read moreis NOT one of those places! We had an excellent stay while driving thru! Dog s allowed for $30 Night stay $79 BIlling - old school -bill under the door! Awesome Bed- comfy as hell w huge pillows Room - Clean and thick walls and doors Breakfast- included Great hospitality! Thank you -will stay again I if coming thru!

It was raining hard. Really wanted to drive a few more miles but did not want to drive in the…read moredownpour. We had a small dog and they took dogs. Little higher than the rest of the places but was ok. The employees were excellent. They have a happy hour with wine, beer, snacks. Very nice added value. Also have popcorn in a machine. Beds were nice and comfortable. Place was clean. I would definitely stay her again if in the area.

Sarah was fantastic and had us laughing the whole time we were checking in. Really cool place with…read morean indoor pool, dog friendly, lots of options for breakfast, and a pond to fish in. There's a BBQ place within walking distance that was good. Giving it 3 stars because the room was pretty dirty (the coffee maker had old coffee in it, every corner in the room had dirt/crumbs, there was stuff splattered down the wall and onto the floorboard)

I had a fantastic experience at Wyndham Rolla, my room was super clean. All of the staff was super…read morefriendly. The housekeepers were super sweet. I recommend this hotel to anyone looking into staying in Rolla. Also, the pool was super clean and the building was clean as well.

Hotel stay was average. Obvious signs that it's an older hotel but it was very clean. Staff was…read morenice. Water pressure was nice in the shower. Pillows were the little balled up kinds. Area was quiet. No evidence of bed bugs. No complaints.

First, I want to say that the staff was very nice -- every staff member I encountered was polite…read moreand helpful. The rooms were clean and comfortable, and for the price, that was great. But there are some issues to share that were disappointing. BREAKFAST: With kids, one thing I look for is hot breakfast included with the stay. They offer this, but we didn't end up eating there at all. Their waffle machine was out of commission the entire stay. Clearly, there was no effort to fix or replace it since we were there during weekdays. It wasn't an issue of it breaking over the weekend. The only hot options were scrambled eggs and sausage with no sides -- no cheese, no gravy, no nothing. Just scrambled eggs and sausage links. Not kid friendly. So I thought they could have cereal. The only cereal option was raisin bran. Not cool. We ate snacks in our room and opted for an early lunch. FRIDGE: The refrigerator barely cooled. I had to end up taking our food out of it and putting it in a cooler with ice. TV: Typically on a trip we don't watch much TV. But, my kids are big into baseball and wanted to watch the MLB Home Run Derby. First, the TV wasn't connected at all. I called the front, and they told me to wait it out. Before the game, I walked down and saw the TVs were working in the lobby, and ours wasn't. The front desk attendant came to our room and found that everything had been disconnected. It took about 10 minutes, then she figured it out. BUT, we still couldn't watch the MLB Home Run Derby. It kept rebooting about every five minutes. The front desk attendant was aware and said that happens with all the TVs. It goes out for about 2 minutes and then comes back on. But when you are watching a live event, it makes it impossible to watch. VERY disappointing. We ended up leaving a day early and made it home in time to watch the All Star game. AC The first night was hot and muggy. I looked on the wall, and it said the AC was on. The fan was running all night, but the temperature never went down. When the lady came to check on our TV, I had her check the AC. There was something clicked on it that had the fan going, and it was on cool already, but it wasn't cooling. I'm not sure what she did. So if you stay here and can't get the AC going, talk to the front desk before spending a hot night! Overall, if we didn't need a fridge for a multi-day stay and had no desire to watch TV or eat breakfast, this room was good for the price. Maybe a quick one-night stay where we would leave early the next day. I don't recommend it for a multiple-day stay.

Great office staff and ok price, but the room stank and there was a dirty washcloth hanging in the…read moreshower...not ours. I would suggest someplace else.

From the owner: Dear Guest, Welcome to Sunset Inn of Rolla, located in the…read moreHeart of the Ozarks. We will try to make your stay with us as comfortable and pleasant as possible. FOR GREAT Rates & Reservations: www.sunsetinnrolla.com