First, I want to say that the staff was very nice -- every staff member I encountered was polite and helpful. The rooms were clean and comfortable, and for the price, that was great. But there are some issues to share that were disappointing.
BREAKFAST:
With kids, one thing I look for is hot breakfast included with the stay. They offer this, but we didn't end up eating there at all. Their waffle machine was out of commission the entire stay. Clearly, there was no effort to fix or replace it since we were there during weekdays. It wasn't an issue of it breaking over the weekend. The only hot options were scrambled eggs and sausage with no sides -- no cheese, no gravy, no nothing. Just scrambled eggs and sausage links. Not kid friendly. So I thought they could have cereal. The only cereal option was raisin bran. Not cool. We ate snacks in our room and opted for an early lunch.
FRIDGE:
The refrigerator barely cooled. I had to end up taking our food out of it and putting it in a cooler with ice.
TV:
Typically on a trip we don't watch much TV. But, my kids are big into baseball and wanted to watch the MLB Home Run Derby. First, the TV wasn't connected at all. I called the front, and they told me to wait it out. Before the game, I walked down and saw the TVs were working in the lobby, and ours wasn't. The front desk attendant came to our room and found that everything had been disconnected. It took about 10 minutes, then she figured it out. BUT, we still couldn't watch the MLB Home Run Derby. It kept rebooting about every five minutes. The front desk attendant was aware and said that happens with all the TVs. It goes out for about 2 minutes and then comes back on. But when you are watching a live event, it makes it impossible to watch. VERY disappointing. We ended up leaving a day early and made it home in time to watch the All Star game.
AC
The first night was hot and muggy. I looked on the wall, and it said the AC was on. The fan was running all night, but the temperature never went down. When the lady came to check on our TV, I had her check the AC. There was something clicked on it that had the fan going, and it was on cool already, but it wasn't cooling. I'm not sure what she did. So if you stay here and can't get the AC going, talk to the front desk before spending a hot night!
Overall, if we didn't need a fridge for a multi-day stay and had no desire to watch TV or eat breakfast, this room was good for the price. Maybe a quick one-night stay where we would leave early the next day. I don't recommend it for a multiple-day stay. read more