Poor service Breakfast was tasteless Only good thing was I was out of the cold. Also they do not give you any points with the choice rewards program. Not happy about that at all. Ice machine was out on the first and second floor. Not going to stay there again. read more

I stayed one night at this Comfort Suites location and was later charged a $150 "pet cleaning fee" despite traveling with a service animal, not a pet. Service animals are protected under the Americans with Disabilities Act and are not subject to pet policies or pet fees. No damage occurred, and the charge on my folio was explicitly labeled as a pet cleaning fee rather than any documented damage or extraordinary cleaning. I contacted hotel management in writing to explain the situation and cite the applicable ADA regulations. As of this review, I have received no response or resolution from the property. On top of this the comforter was stained upon arrival. The hotel claims to be very clean and all it takes is 5 minutes of being there to see their low standards. This experience was disappointing and concerning, particularly for guests who rely on service animals and expect ADA compliance from a national hotel chain. I would strongly encourage management to review ADA requirements and ensure staff are properly trained to avoid similar situations in the future. I would never stay at this hotel again nor recommend it to anyone I know. Truly, I'd rather sleep in my car. read more

Rolla Comfort Suites is very impressive by its visible upgrades. What I enjoy is that each suite's sitting area is separate from the sleeping area. My one disappointed is that there is just 1 TV, which is located in the sleeping area - it should be in the sitting area since they chose to have 1 TV per suite. Very nice indoor pool and exercise gym. Hot breakfast is served at 6:00 or 6:30 depending on weekday or weekend. Excellent customer service. read more

See all

The most important thing? Its clean. Bed was very comfortable with five comfy pillows. The free breakfast is age usual, the food tasteless and the coffee; while hot is pretty poor. But yes I would stay here again. As expensive as hotels have become this was a bargain at $128. And like I said it was extremely clean and that is really what I want. read more

First room they sent us to was 102. DO NOT EXCEPT THIS ROOM. It reeked of urine!! It took my breath away. Went back to explain to them it needed to be cleaned because obviously it was not. The desk man acted like he could care less. Gave us another room. It did not smell....... But shampoo dispenser was empty and broken and the shower curtain was sopping wet like someone just took a shower in it. no im not a Karen. This is my first review of a negative one on a hotel. I can't believe this place had a good review with the price they want for a room. read more

We stayed there last night Sunday 7/20/25. When we checked in an elderly lady was checking the customer before us and it took her a long time. When we finnaly got checked in we went to the third floor for our room and the whole floor stunk. Went to the pool and the pool was not clean. Very murky water. We paid almost 200 dollars for a one night stay and the hotel was not worth the money. The coffee pot was out of order. Not worth the price. I will not stay there again ever!!! read more

Very nice and clean, quiet room, internet worked flawlessly, comfortable bed, efficient desk clerk. Convenient location to Rolla shopping. The cookies and fruit infused water in the lobby are a very nice extra. The breakfast room is the best we've ever had for a hotel buffet. It had everything- fresh fruit, sweet rolls, hot entrees, waffles, too many to list. The jewel of the Comfort Suite is a sweet man who kept the breakfast room clean and stocked and brought around fresh fruit cups read more

Comfort Suites - Breakfast room - Hotels Near Me - Rolla, Missouri

Don't fall for the reviews this hotel is a dive, at almost $200 a room it smells strong of Insense and weird cleaning supplies, rooms are rickety, outdated and dingy/musty. I hate to say bad things about businesses trying to survive but the standards in the US for hotels is sad, and it's such a bad feeling to get ripped off. The pros of this place are only that the front desk young man was kind and helpful and we did get refunded once we saw the room and decided against it. read more

I stayed at the Comfort Suites. at 1055 McNee Road, Houston, Texas. I strongly urge you not to book there, especially if you are a cancer patient going to MDAnderson. I booked my room there in March 2025 through MDAnderson Travel for a 5 day stay from May 30 through June 4, 2025. After I checked in and got my suitcases upstairs I returned to the front desk to arrange for my rides to the hospital. I was told they didn't have a shuttle and had not had one since March. The hotel didn't try to help me get to the hospital and didn't give me a reduced rate on my room to cover the cost of the Uber rides I had to take. I emailed the manager twice and never got an answer. The front desk told me twice that the manager would be in at a specific time, but he never was at the hotel. I later watched the horror on the faces of 2 other women who were checking in and had booked the hotel because they were told a shuttle was provided to MDAnderdon. I called MDAnderson Travel and they had no idea that the shuttle at the Comfort Suites was no longer available. It is terrible that the hotel would scam sick people. We would never had selected that hotel if they didn't have transportation to the hospital. The last straw was on my final day and breakfast was not available. The front desk had no explanation and wouldn't even offer cold cereal and milk. The quests weren't given advanced notice. Since this was very unexpected and my Uber ride had already been scheduled I didn't have time to eat anywhere else. My stomach growled through my 1st two appointments until I could get to the Waterfall Cafe. Please don't stay at the Comfort Suites at 1055 McNee Road, Houston, Texas even if you are only in Houston for a vacation. They are a dishonest business and should have some consequences for their actions. read more

This Comfort Inn is unlike any I stayed before. There was a terrible moldy dank smell in the room and somewhat in hallway leading to room. The carpet felt greasy dirty under my feet. i wear a AVAP breathing machine at night and after I left I had to change the filter that is supposed to be changed monthly due to the smell from the room remaining. I don't want to smell that after leaving! Ugh! The bed was not comfortable like they usually are . The handicapped bathroom had a shower that was so slippery I had to put towels down to stand so I wouldn't fall. Definitely will not be back to this one. The breakfast was only thing enjoyable. read more

Easy,4 star review! Property is clean and well kept. Staff is friendly. Bed is comfy. Lighting could be brighter in the bathroom.

This is the best Comfort Inn we have stayed. The owners are so friendly and made sure we had what we needed. Great breakfast!, Rooms clean and comfortable! Great pool with outside sitting area. 100% will stay next time through!!!! read more

I travel for work often so have stayed in Comfort Inns all over. I never take the time to get on and write a review but I was so impressed when I walked in this one. They had lemon water and regular water available as well as Fresh cookies that had just been baked. There was beautiful Holiday decor everywhere. As soon as you walked in it smelled wonderful-like fresh and floral but not overwhelming. A lot of time the front desk area is nice but once you get on the floor, it is dingy--but not here! When I stepped off the elevator on the second floor, it smelled amazing and looked so nice and clean. The room is just as clean and neat. Check in was very fast also and the man working the counter was so polite and friendly. Lots of TV channels also. Very happy with this Comfort Inn. I will definitely be staying here every time I have to come to Rolla! read more

The Rolla Comfort Suites is one of the best I've stayed at! Really nice front desk associate, Beverly was so kind! The room was nice and very clean! Bed and pillows comfortable! read more

Great stay at Comfort Suites in Missouri. Very helpful gentleman at the front desk who answered all of our questions and assisted us with a last minute booking. Glad the pool was open and the ready made breakfast items that were available was nice to have while hot breakfast isn't being served currently. Thanks for the nice stay! read more

Nice hotel, very nice room, comfortable bed, very clean and a great hot breakfast with biscuits and gravy. Would definitely stay here again if I were driving through Rolla, MO. read more

For the price it was very nice off the highway so no street noise. Breakfast was the usual

Worst Hotel Ever!! It was clean yes!! I'm from California just here to visit my dad. My husband and I we outside to smoke because you can't smoke in the hotel. We even smoked our Marijuana outside. We left one morning and got a call saying we see you have Marijuana and we smell it we are changing you 250 dollars for smoking in the room!! What!! We did not smoke it in the room people Marijuana has a small yes but give me a break. We demand to speak with the manager. Who by the way avoided us till the next day!! When we finally spoke with him about being accused of smoking in the room he was rude and made us check out saying Marijuana is eleagal. But we didn't smoke in the room!! He did not want here anything he just wanted money and charged us!! Never have i had such bad service!! I'm blown away by this man's behavior. I will never be going back here again. He stated he had 4 people go in my room to smell!! Ok thats safe right with Covid-19 having 4 people go in my room!! Don't trust this hotel!! They will try and charge you for whatever they want!! read more

Quite dirty and unkept, the pool was closed for 'temporary maintenance' but it was never listed anywhere on the site. Service was okay, could've been better though. Overall wouldn't recommend this hotel, as the price is definitely not worth what you get. read more

Our stay was quite pleasant. Everyone was friendly, even the kid working the night we checked in who appeared as if he wanted to be anywhere but there. Rooms are clean, hotel is quite. Nice location. I would stay again. read more

This hotel was extremely clean! Friendly staff. Very comfortable beds and nice big rooms. We always check mattress' for bed bugs and these mattress looked BRAND NEW!!! Sparkling white!!! Pillows were perfectly fluffy, not flat or too hard. AC worked great. Big white fluffy towels!! Breakfast was very good, area was very clean and organized and fully stocked. Good location, safe and fun! 10 miles from the fugitive beach. Would definitely stay here again!! Thank you Comfort Suites. read more

Great stop for families! Friendly, clean and roomy suites to fit the kiddos. The suite even has a door separating the two queens from the living space (sleeper sofa), with a tv in each space! read more

Clean room. Very nice hotel. Thanksgiving 2018 morning we had to leave very early. The desk manager so was filling in for breakfast cook and she was awesome. She had everything ready for us AND gave us to go bags. We really appreciate the hospitality. Would definitely stay there again. read more

Pleasantly surprised how nice our room was. Best night sleep! Lady at the front check in was friendly. We got a room with two queen beds and nice seating area. Bathroom was large and thankfully the sink was in with the tub and toilet. Bed was fantastic along with great pillows. Only drawback, you can't see the tv from the living room area, so you can only watch tv from the beds. The front lobby is a bit dark and looks like it could use an upgrade, but the rooms were wonderful and clean. Had a fridge and coffee maker. Highly recommend for a good night sleep. read more

I would have rated this hotel with 5 stars except for one drawback. The hotel is new and very clean . . . and conveniently located. The room was clean, bed comfortable, and staff very friendly. The complimentary breakfast was one of the best I've had . . . typical continental fare plus scrambled eggs, sausage, biscuits and gravy, waffles, etc. Really very good for hotel free breakfast. But -- BUT -- the first morning of our stay there was no hot water for the shower. We were told by one person there was a problem with the hot water heater but another employee told us this sometimes happens when the hotel is full. Be warned . . . or take your shower the night before or early in the morning. read more

I don't know what the bad rating was talking about (2010). I was extremely happy with my stay. It is VERY nice for the price. PROS: -Breakfast is excellent -Rooms are very nice -Rooms are spacious and clean (even the single I stay in) -My check-in was quick -Several restaurants nearby -Nice TV selection -Internet had no problems -Bathrooms are a good size and have adjustable shower head -Theres a pool and workout room -Snacks in the lobby and a little shop across from the desk -Triple A (AAA) gave me a nice discount CONS: -Slight noise from Semis on the road during the night -small parking lot (not really a problem in the times I've stayed though) -The Round-A-Bout! This was the worst part for me. You must go around a Round-a-bout to get to the hotel. Make sure you take the FIRST EXIT off of the Round-A-Bout. I accidentally missed it and had to travel 10 miles or so up the road before being able to turn around. They should put up signs saying 'this hotel this road' and 'this restaurant this way'. It was night time and confusing in the dark for me. I had traveled approx. 500 miles that day by myself, it would be nice if they could at least direct me on which road to take since even Siri was too confused to tell me the name of the road. Other than those minor things,can't beat the price and upgrades and the breakfast. I think I may designate this hotel as my "Go To Hotel" when I'm traveling during the holidays and business trips. Thank you Comfort Suites for not breaking my back or my wallet. EDIT: Not to mention there's a kitchen piece in each room. A little cabinet, some shelves, a microwave, a fridge, a safe, an ironing board and iron, and a little sink. read more

For all you people saying "I don't know what these bad reviews are all about", let me give you a succinct answer. They are about BAD SERVICE. Just because you walked into a clean room and stayed overnight in a way that was totally convenient for the motel doesn't mean you would not have been treated to the same ASTOUNDINGLY bad service had even the slightest thing transgressed their ironclad norms. There needs to be a sign on the front desk, THIS MOTELS ROOMS ARE CLEANED PROMPTLY FROM 8AM TO 11AM AND AT NO OTHER TIME. We booked a week in the hot tub room, the best room they have, and one clearly designed for vacationing. I am visiting my family, my wife and I are night owls, why the hell do I have to justify this on my vacation? It's not a moral failing, I'M ON VACATION, but here at the Comfort Inn Rolla, that means sleeping in past 11am and that means no room cleaning for you! We've had one real cleaning, the day we LEFT EARLY TO GO TO ST. LOUIS STAYED OVERNIGHT AND DIDN'T CHECK OUT SO WE COULD LEAVE OUR STUFF! We had to leave the room for 24 hours to get it cleaned. I am currently sitting in my room with my overflowing trash cans, which I begged the front desk to empty while I was begging for more toilet paper this morning, while being told "the cleaning staff is gone for the day". SERIOUSLY!?!? Check out is 11am, Check in is 4pm. This means that no room can be prepared for a new guest for 24 hours if they check out at 11am because the cleaning staff is gone? No one in the motel can manage to check the room that got flagged as having a DND on the door to EMPTY THE FRIGGING TRASH!?!? Seriously!?!? I stayed at he Baymont Inn last time I was back in Rolla. We NEVER came back to a dirty room. Not once. My wife and I kept the same schedule. I wanted a hot tub room, they were booked. I should have just booked a normal room. It is 7am and I've woken up mad, I'm just fuming at the smell. I wish we hadn't been hungry two days ago and brought fast food to the room. If I had known they wouldn't empty the trash I'd never have done it. I'm going to get it bagged up and carry it to the lobby later. I would get up now and comport myself to the tiny three hour window during which you must be vacant to get a room serviced, but my wife is sleeping and I don't wish to wake her. NEVER stay in this motel. NEVER. There is a well run Super 8 across I-44, the excellent Baymont that I wish I had stayed at. I expected some guaranteed standard of mediocrity when I checked into a Quality/Comfort/Clarion brand, but I have NEVER had an issue getting a room cleaned in 30 years of staying in Hotels and Motels. I'm not expecting too much here. We usually stay a bit more upmarket, but that's not an option in Rolla. We stay in a very nice Comfort Inn and Suites in Dawsonville GA, I've stayed in several in rural Texas, this begging for basic service is just amazing. I'd also add, I tip the cleaning staff! A lot of people don't, but I always leave five bucks on the first night and an more for superior service. I try to be a good guest. Now, apparently, I have to take out my own trash. Like one of the previous guests, I wish I could give less than one star. This is basic blocking and tackling in the hospitality business. Sure, you have a service do the cleaning, but you send a houseman to rooms that had DNDs up in the morning to at least get the trash and restock the consumables. You don't make the guests feel like they are imposing to clean up the rooms a little. You also ought to make the beds, but I'd be ignoring that if they just emptied the trash and refreshed the consumables. Just to conclude, if you are writing a later review, and start with "I don't know what these other reviews are talking about" you are either a plant or a dimwit. WE TOLD YOU EXACTLY WHAT WE ARE TALKING ABOUT! These things happened to me and my wife in the highest priced room in this motel that we booked for a week. I didn't make this up. It didn't just happen, IT IS HAPPENING NOW! It is happening to us right here at the Comfort Suites in Rolla. THAT IS WHAT I AM TALKING ABOUT. This occurred and I came here to tell others of my experience. I'm sure that this doesn't happen to everyone, but it happened to me and could happen to you. If you are going to get up at 8am and leave your room, I'm sure they will clean it for you, after all it's convenient for them to do so. If you are sure your stay will be plain vanilla, have at it, otherwise stay anywhere else. UPDATE: The manager contacted me after checkout and comped one night out of six to try to make this right. She explained that they had released the cleaning staff early due to a very low booking rate during the week after New Years Day. I can't fathom why they would not just start them at noon and run them until 4pm as those are an hour after the checkout time and the check in times respectively, but I don't run her hotel. I've raised my preferred -1 rating to a +2, due to her apparent sincerity. read more

Nice place overall. Very friendly service at front desk. Very helpful. Room was quiet. Good parking. On the minus side of things, it smelled very stale inside and the breakfast was pretty slim. Mystery eggs had no flavor or texture and the yogurt serving was possibly spoiled, as it exploded upon opening. Nobody around to talk to about it. The rooms are DARK and depressing. I tripped over a (footstool?) in the middle room as the light switch does nothing. Lamp was very hard to find. Accent wall in bedroom painted some horrible dark gorilla-shit brown color. Pillows not comfortable at all. read more

Great, clean and affordable! The front desk agents are very friendly and helpful! The breakfast is the best Contenental Breakfast I've had at this class of hotel! If your in Rolla, stay here! read more

Very nice place.. clean rooms friendly staff. Pool was nice although it is saltwater.. price was fair and the breakfast was very good. read more

Uhhhh...hello, I don't know what the bad review was talking about, after trying Drury(dreary) and Hampton (which quoted me the wrong price on the phone) we settled in here and thank God!!! It was clean, I slept good for the first time in a week, and it was $20 cheaper than Hampton with aaa discount. Oh, and breakfast was great too! I'm sold!!! read more

Really enjoyed my stay here. Upon opening the door to my room I was impress by the spaciousness of the room. Bed was really comfortable and pillows were fluffy! Restroom layout felt a little cramped but not a big deal. Staff was very friendly and attentive. This hotel is really, I mean REALLY clean. Every morning they had breakfast and snacks in the evening. Food wasn't five star quality but decent. I love saving myself the trip to finding a place to eat breakfast when I travel. Overall a good place to stay. read more

Stayed here driving coast to coast with our infant twins. Service was wonderful & the woman (Tonya we believe) was amazing! She helped us get a large open room that would easily fit the twins pack n plays & asked if we were military -we were so stressed & tired we forgot to ask. read more

Great location. Quick check in. The room was clean and very comfortable. Typical free breakfast. I will make this my hotel of choice in Rolla. read more

Stayed here on our drive to Chicago. It was such a great stay that we planned our trip home to stay here again!! Large suites, super comfortable beds and pillows, clean, friendly staff, and an excellent breakfast! Normally the free breakfast you get at hotels is just so-so, but this one was good! If we find ourselves going through Rolla again, we will definitely stay here!!!! read more

1st stay...Poorly trained staff, (Samantha) unable to do basic check in functions had to call manager several times to get room booked on points. Not her fault...she didn't know what to do. 2nd attempted stay which was booked with credit card was cancelled by the hotel staff and our items were discarded from the room...and the room was rented to another guest. Taylor (clerk) has poor customer service skills arguing with my wife saying we didn't have a reservation, saying we were not in the system, and instead of trying to make it right...she instead tried to blame us. I had to call Taylor and remind her she was the one who took our reservation. I then asked to speak to the manager (Gabby) and Taylor said ok, put me on hold for 4 min. Came back and said the manager will be in at 10am-5pm. Taylor and the maid at the time did get my wife a room to take a shower which was nice. I called back at 1pm, and at 3:30pm To speak to Gabby and after giving my name I was told the manager was not in and I was sent to her voicemail. I called Choice customer service and filed a complaint and they were able to speak to Gabby but my call was never taken. Gabby did call me at 6pm and never once offered a solution. A simple "I'm sorry, how can I fix this for you" was never said. Gabby did admit to several mistakes were made but was not willing to offer me a solution and said I would have to wait for 3 more days for a solution. I am a choice member and I spend over $10,000 a year with choice and I stay At least once a week at a hotel. If this is not resolved correctly, I will take my business to another chain. I have never complained about a hotel before...I have had poor service before but never treated this badly or blamed for their mistakes or had my items discarded from the room. Gabby does not handle confrontation well, did not take my calls, and needs education on how to handle complaints and recover when you clearly have made mistakes. Instead of trying to defend your staff, or the staff covering their butts, they should just say I'm sorry, how can we make it right. But apparently that is not the case at the Rolla Comfort Suites read more

It's nice to stay in a hotel room and actually be able to be comfortable and relax. It's clean, comfy and spacious. I don't normally take baths at hotels but the tub was spotless so I indulged. Also, great professional customer service. We stayed in the Quality Inn across the street last night; it was not as clean, therefore I was unable to really feel relaxed and comfortable. The towels were rough and gray and well needless to say we booked a room here and are very glad we did. Lastly, great breakfast options. If you're passing through or staying awhile, I would recommend this Hotel for a good nights sleep. read more

We would stay here again. Helpful desk clerk, clean room. The exhaust fan actually did what it is suppose to do......no fogged mirror after shower. Breakfast room is comfortable and good variety of food. read more

First time staying here. I'm a Holiday Inn Express guy and drove in their lot and they didn't have parking for a truck with a cargo trailer. Comfort Suites was next door with a big parking lot. I thought I'd give it a shot. The guy at the front desk was friendly. The room is very nice. The bathroom is a little small but functional. I don't like the towels stored under the vanity beside the toilet. Looking at the breakfast area, it looks like it'll be comparable to HIE's. I'll find out in the morning. I'll definitely consider staying at Comfort Suites in the future. read more

we had a very nice stay here, clean, nice and quiet and reasonably priced. The clerk at the front desk was Jason Jones and he was very personable and helpful. He really makes you feel welcome and wants you to know he's there to help make your stay pleasureable. The breakfastwas adequate with fruit, cereal, egg and cheese omelet, sausage, biscuits and muffins. when I'm in the area will stop here again. read more