I had two pair of trousers to hem. I never thought to ask for the price, my fault. When I picked…read moreup the pants the total was $50.00, $25.00 a pair. Wow! Next time I go somewhere to have some minor tailoring done I will be asking for the cost.

Consistently terrific service. Great people. And always a pleasure to go here. They get stains out…read morelike magic, and do great alterations.

Brought two pairs of thousand dollar shoes here to be resoled and they did a terrible job. The…read morephotos speak for themselves. Now I'm stuck driving back to NYC to get them fixed, if they can even save these. I'm devastated. If you can't handle this kind of work, I'd rather you hand me my shoes and tell me to go elsewhere.

Another entitled reviewer attempted to gain the sympathy of readers with her one-star review by…read morehighlighting the price of the shoes this store allegedly botched with what she believed was a poor resoling job. She weaponized the cost of her shoes to convince us of her credibility as a customer who knows good taste. I'll do the same--but to uplift the excellent work of this small business, which has been here longer than I've been alive. I brought in a pair of Tom Ford-era Gucci boots in good condition and a pair of custom Golden Goose high-top sneakers in need of a full resoling. The Gucci boots, which I found on The RealReal and date back to the late nineties to early two-thousands, needed a rubber sole added to preserve their integrity for as long as possible. The rubber was perfectly cut and blended seamlessly with the leather of the original sole. As for the Golden Goose sneakers, I was nervous. I've heard horror stories from customers who went with third-party repair services instead of the brand's in-store $250 repair option. I took the risk of trusting this shop--because my family has been using it for years--and it paid off. The repair was excellent, every bit as good as what Golden Goose's own service should deliver. In conclusion, to the woman who complained about her two thousand dollar shoes: my two better, cooler, and more fashionable pairs look fantastic. For as long as my family resides in this city, we will continue to bring all our shoes here. Support small businesses.

I can't say enough good things about Cleveland Park Valet. The quality is always spot on, whether…read moreit is dry cleaning, alterations, or shoe repairs. Bobby and Peter are absolute pros and a pleasure to deal with every time. They even offer notary services for a tiny fee and handle it quickly and professionally, which has saved me more than once. The parking in the back is a huge bonus now that the Cleveland Park service lane is gone. And as a sweet final touch, they are always so kind to my dog, who now expects a friendly hello and a treat whenever we stop by. Truly one of those neighborhood businesses that makes life easier and brighter. I recommend them wholeheartedly.

I got a shoe fixed here and they were very friendly and fixed my shoe that day! I will definitely…read morereturn if I need another shoe repair or dry cleaning in the future.

Very upscale and professional. The staff is great & friendly…read more The turn around time is lightening fast. I would highly recommend Mulberrys to care for your garments.

Asked for a 1 day turn around with my shirts and they were perfect. I also like the paper collar…read moreprotectors.

I have decided on Westwood Cleaners as my regular place for this service. I live in New York City…read more My elderly father lives in suburban Washington, D.C., and I have to check on him. My job obliges me to dress up, even post-pandemic. So I have a stash of shirts I keep in this neighborhood. Westwood is competent. They are efficient. They notify you via text when the job is done. Although I selected them based on the ease of walking there from where I stay, there were two options in the vicinity. Westwood had the better ratings on Yelp. I was satisfied. I have no reason to go elsewhere. I don't have more to report, because a dry cleaner is utilitarian. I want to be a regular. This is where I will do that. I'll post again if anything changes.

We've been going here for a few years and the service is so hit or miss we just can't do it…read moreanymore. Multiple times have they essentially ruined clothing and done nothing to rectify the situation. And when we ask them about problems associated with the dry cleaning, they typically are rude and refuse to even try to help. Would highly recommend looking elsewhere.

After many years of being a satisfied customer I took a cashmere monogrammed sofa throw to be…read morecleaned. It was a wedding gift and well taken care on and on perfect condition when I dropped it off. It should have been a warning sign when it was to days late returning from there ever they sent it. It had obviously been caught in a machine right at the monogram. I returned and asked that it be fixed or replaced. There was no discussion of prior damage. They just needed to speak with manager regarding repair or replacement. Today I returned to get it and was told it was ripped at drop off. False. I had also dropped of a suit that had stains which they called to discuss. Where then was the call about the rip? Nonexistent because there was no rip. They are refusing and corrective again, and honestly I would have accepted mending and an apology instead I was given a number for the management which has no machine and doesn't answer. I am so angry at this treatment . Please beware if you take treasured items there. I for one will take nothing there EVER again.

It's pretty much the only dry cleaner in walking distance of about a mile diameter…read more Sport Coat: $10.95 Sweater: $9.00

Zero stars would be the rating if I could. And well deserved…read more RUN, do not walk, from this establishment. This is not a problem with day to day service, or of the staff at the local branch. The corporate office is messed up. I brought in a leather coat (worn one time) of my daughters, which was destroyed in a fire at their sub-contractor. It was a gift to my daughter from her fiance. From the start, despite vague promises to "do right" by me, it was clear that the corporate office was going to string me out, and make reimbursement difficult. 1) Although they told me more than once that "of course" my compensation would not be limited to whatever insurance claim there would be, that story changed after I was forced to wade through their insurace process - and the $135 the insurance adjuster disallowed as "normal wear and tear" (on a two-week old coat?) became something they couldn't pay. 2) Early on they admitted that they had only three or four items in with the subcontractor, yet insisted that we all had to await the insurance. Why couldn't they simply pay us and then let the STORE deal with the subs insurance? Is was, in truth, their claim, after all. Good question. No good answer. With only three or four items, this could not have been a cash flow issue. (And if it was, it's yet ANOTHER reason to run from this chain). The end result? After months of hassle, I got 70% of the claim, no more from the store, and a big "sucks to be you" from corporate. So now, I'm taking my $50 a month business that I've had with them for 13 years somewhere else. And you should too, before this happens to you.

I received the most beautiful scarf in the world as a Christmas present. I was wearing it while…read moreenjoying a grande Espresso Truffle at the Starbucks on Connecticut Avenue in Chevy Chase, MD. Normally, I take my scarf off since I'm prone to spillage...but I didn't on Thursday. And of course, the next thing I know, there are 3 chocolate/coffee dots on my beautiful cashmere Burberry scarf. In a panic, I dab the marks. No luck. Luckily my friend, an expert in the fine art of caring for cashmere, is with me. Can't use water; can't do much; so what do we do? Find a dry cleaner, asap. Right across the street from the scene of the crime, virtually hidden behind a few shops, lies Galaxie Cleaners No. 3. So, I frantically run across 6 lanes of traffic, in the hopes of salvation. Admittedly, the location and decor leave much to be desired, and I was hesitant and incredulous after leaving my scarf in their care. I even contemplated returning to just deal with the stains (which would be unnoticeable if I flipped the way I wear my scarf) so that it wouldn't be ruined. I was plagued by horror stories on the internet about scarves at other dry cleaners which returned worse than before, holes in fine fabrics, and items which had been "misplaced." My scarf would be ready the next day at 5pm...and boy, what is ever. When I returned, the fabulous store clerk remembered me, even before seeing my ticket, and retrieved my scarf. It was perfect again. Not only had they managed to get the stains out, it was neatly hanging the proper way, and they had pinned their label through the instructions label, not the scarf itself. That's proper service. While I've only had 1 experience at this dry cleaners, I will definitely return...and hopefully not because of more spillage.

Depending on the day and time you can find less busy times. They keep the machines clean. Prices to…read morewash fairly competitve. Finally they are close to a Dollar Tree in the event yo need to purchase detergent and dryer sheets.

They made it easy. They picked the laundry, and the special instructions were followedread more