The staff working 3/14 at 7:30 PM are absolutely amazing. The newer one said that he wasn't the…read morebest one to ask about something and re directed me to his co-worker. I appreciate a no bullshit answer and his honesty! His co-worker was amazing as well. So patient and she gave me some advice and kind words! Makes a car situation least stressful.

Went to O'Reilly for testing a battery. The employee recommended taking a photo of the reading from…read morethe O'Reilly battery load tester. When I went to Walmart for a replacement battery, they told me there was enough of a charge that they would not replace the battery. Because I had taken the photo as advised at O'Reilly, I was able to show the Walmart employees proof that there was less charge than they were claiming. Because of the O'Reilly employee's recommendation, I was able to get a replacement under the original warranty, and only had to pay a fee rather than the whole price of a new battery. Thank you, O'Reilly.

Read some reviews. I paid over the phn. One person said don't pay over the phn! I pray it's the…read moreright rim. Cause this really far for me to travel. Thought it was in Kent. Now I see it's past Shelton wa. Can I get a refund if I can't get that far? Signed disabled elder

Idk how these people are in business still!?!? Keep trying to give them chance after chance and…read morethey still shit the bed! Not only are they extremely rude and unprofessional the signs all over their office...scroll down to "@joise post below" show the kind of people you are with..They will tell you they have your part and come on down! When you get there the part will not be Available! Or they will tell you they don't have enough people to pull your part! And most of that live in civilization and not the Sticks have to drive 2/4h to them.. So save yourself the trouble and just try and find it elsewhere...save that money on time/gas and Nerves dealing with them.

You guys have the best employees! Always a good experience. Justin was so helpful today - went out…read moreof his way to get me the information I needed, was so friendly, and even helped me change a light on my car that would have been very difficult to figure out on my own. Thank you so much!

i had some flickering issues going on with my lights so i took my car in for the handheld test they…read moredo on your battery that checks your battery, alternator, and starting system. according to them, my battery was good but alternator and starting system was bad. i took one of the terminals off my battery and my car still ran, so it's definitely not my alternator lmao and my starting system is fine. took the alternator out to have it tested in store at a different autozone and it passed with flying colors. i may be a woman, but i'm not stupid lol.

I have shopped here a couple diffrent times. Almost every…read moretime I have gone here they have what I am looking. There was at least once that they did not , but they ordered it and it came in with in a few days. So if you need a oil filter and oil or an alternator go in or call to see if they have it. Der der der I got me a magnet on a stick

I always try to buy local. C.R.A.P is locally owned 5 store "chain" in SW Washington small towns…read more Although I don't buy a lot from auto parts stores, when I do, I shop here for the above reason whether it's it's for wipers, oil and stuff like that. My experience is that the prices are very good, that staff are more than knowledgeable and helpful, they have what ever I need, and - here is the biggie - it smells like an auto parts store should smell. A bit of grease. A bit of rubber. Ahhhhh! added to my list "I hate franchises"

The service engine soon light came on and I started to panic. My granddaughter said I should go to…read moreO'Reilly Auto Parts and they would test it for me. I stopped by and they did. told me it was a small leak, not a problem and gave me printout. No charge. I will definintely go beack.

Service is usually good. Needed to swing in and get some supplies. I was driving my truck…read more Pulled in and all the spots in the front were taken by what I must guess were their parts delivery vehicles. Not really any open spots for customers.

I came in needing help finding a certain item and the cashier had a really bad attitude. I'm not…read moresure if she was having a bad day or what was going on, but she was extremely short with me and treated me like my presence was a bother. The store itself is fine, it's an autozone, but this employee needs better training on customer service.

I cam in on the 28th of April at around 6:30-45 I cam in to get a simple part and th employee that…read morewas there was standoffish, rude, and plain out disrespectful. his name is Austin He drives a jeep on the taller end about 511 6 foot maybe a little bit tallerblue eyes blonde short hair. I even asked him what his problem was. I went to a different AutoZone near the Lakewood town center they were very helpful and apparently they knew about him and how disrespectful he could be to customers and other employees. I'm very disappointed at this person works here and I will not be shopping here anymore after shopping here for more than two years and receiving great customer service but this is something that just is very unprofessional

The store was very unprofessional. I brought in a tool with the receipt that I bought, and it…read morewasn't the right tool and I had used my Apple phone to do Apple Pay and they did tap and pay and would not refund my money and we're very rude to me.