The service engine soon light came on and I started to panic. My granddaughter said I should go to…read moreO'Reilly Auto Parts and they would test it for me. I stopped by and they did. told me it was a small leak, not a problem and gave me printout. No charge. I will definintely go beack.

Service is usually good. Needed to swing in and get some supplies. I was driving my truck…read more Pulled in and all the spots in the front were taken by what I must guess were their parts delivery vehicles. Not really any open spots for customers.

We recently had to have work done on our motorhome's onboard propane tank. Their quote was accurate…read moreto the work accomplished. They did a great job of completing the repairs and were willing to hold the RV for a few days to accommodate a more convenient time for us to pick it up. We will definitely return when future RV repairs are necessary.

They replaced my burned out on board generator in my ((New to me) 2004 Fleetwood Bounder that the…read moreprevious owner fried. The new unit is awesome. Quality Installation. Next is a replacement AC unit. Highly Recommend.

I was given a gift certificate for a car detail here and used it recently. It took two months to…read moreget my car in due to being shortstaffed and overbooked but I am glad I finally got an appointment. My car came back looking brand new. They did an excellent job inside and out. Every single nook and cranny was spotless. Stains that I thought would be impossible to get out were cleaned spotlessly. My wheels look brand new! I also appreciate that they stored my car inside their bays instead of outside overnight to avoid vehicle theft since I own a Honda which is prone to theft. Highly recommend.

If you want the best car detail in the South Sound, this is the place to do it. I've taken all of…read moremy cars here. I won't let anyone else touch my cars for the premium complete interior and exterior detail job. They hand wash and machine buff and polish the exterior. They completely clean the exterior to include every nook and cranny. They also use the best cleaning products on your vehicle. My cars always comes back looking like the day I saw them in the car dealership showroom! Appointments are required, so you need to plan in advance especially in summer months. Customer service is great! Their work is phenomenal. Once every 12-24 months keeps my vehicle looking brand new. They also offer a ton of other aftermarket products and services. Leo did an amazing job for me today. Thanks Leo!

Made an appointment last week for Monday. In the appointment schedule I told them what was wrong. I…read morehad a blower motor on a 2013 Dodge Grand Caravan that was out. Delivered the vehicle to them Monday. They knew from me what was the problem and could have ordered parts before I even arrived, but decided to wait until I arrived on Monday. Monday, when I was being dropped off, I was told repairs like I was asking for take one, maybe two days to fix. The price they gave me AFTER DIAGNOSTIC was more expensive than local dealers for the same work. But since the car was already there and the appointment was made that was fine because I didn't have to work until Wednesday and if they had it fixed by Tuesday, no issue... Tuesday rolls around, no phone call, no communication. Late in the day I finally called and asked for an update. They told me it wasn't done and it looked like it would be one more day. So, I made plans to get a ride to work, and plans to pick me up. An hour before they were set to close, still no call, and we call them again, after I made plans to get off early and get a ride to get to the shop only to find out they still have even started on the work. I won't use them again, it was my first time, and suggest you don't either. They seem to want your business and then will hold you hostage until they finally get around to whatever you brought them.

I brought my truck in for what I thought was a faulty oil pressure sensor replacement only to find…read moreout it was a faulty tire pressure sensor. Because the tire pressure is fine, they recommended that I not replace the sensors until I need my tires replaced. I took their recommendation. To top it off, they did not charge me for the diagnosis. Scheduling online was easy, and the front desk person was very nice. Excellent experience. I'll go back. Thanks!

my truck was broke down in front in a parking space. i was reassured again and again it was ok. i…read morecalled yesterday morning at 10:54am informing them i would be there that night or the next morning to get it and they said ok. im comimg from auburn. just a few hours later they called to have it impounded. they had all my info and i made contact with them again and again. I was told i was fine and never once that they had a problem with it there or any urgency to move it. unbelievable that this happened and i question the legality of their actions. i should look into it. i just don't understand why just a few hours later they would call a tow after telling me i was ok. now im gonna have to spend 2000 dollars by the time i get my truck home to auburn from way out in chehalis now. already cost me 5 hours and 150 in fuel today. its just not right.

always Great Deal Excellent Parts Nice Staff Van GET Hard To Fine Parts Thank You For Greatest…read moreServices!!!!

Came in as a walk in on a Saturday for a tire check (presumed I had a small leak) and was greeted…read moreby very friendly staff. Sat in the clean waiting area and grabbed some free popcorn and a latte while we waited. The service was very quick and everything was fixed within less than 20 minutes. The service was free even! Ended up being a piece of glass that punctured a hole and they patched it up!

I had an appt scheduled for at least 2 weeks to have CV joint replaced and alignment done. Upon…read moredrop off, no mention was made they didn't have the part needed for the repair, I was made aware only after I left. My options were to wait a few hours for the part to be delivered or reschedule. Total lack of planning for advanced scheduled service. No offer was made to make it right, so I will take my business elsewhere.

Starts with a phone call for an appointment. Tony looked me up quickly, and was again providing…read moregreat customer service. My appointment was the next day. Tony was at the counter and greeted me when I walked in. I can't say enough about the whole staff. They completed my oil change and inspection and a bad blinker problem within the quoted time. Friendly knowledgeable with great Customer Service...what more can you ask for!

Oil change today, but also asked for them to check tire pressure, as I thought two were very high…read more They said they always check and the receipt I got claimed all 4 were at 35. Nope. One is at 47 and another at 45. The others at 42. Doesn't build credibility with other services, if we can't get the simple stuff right. Disappointed.

Excellent timely service, and exceptional customer care - i observed the staff handling a very long…read morestring of customers with consistent attention and care despite the pace. I've made multiple visits with the same great results Highly recommended!! Gayle

I've been going to Discount Tire for over 20 years, so I'm not just some random customer--I'm going…read moreto be honest and fair. This was my first day off in multiple weeks, and I scheduled this ahead of time. I called and explained my situation to Tom before coming in, but when I got there, he was on lunch, so I had to start all over and re-explain everything--which was frustrating right off the bat. Honestly, this was one of the most annoying experiences I've had--at least in the beginning. My interaction with Race Valentin didn't go well at first. There was a lot of back and forth, details getting mixed up (he even thought my car was a 2013 instead of a 2023), and I didn't feel like I was being heard. I was already short on time, and by that point I was close to tears. BUT--this is where they turned it around. They filled up my tires, completed the rotation (which is what I originally came in for), and then went above and beyond. They found that a previous mechanic had installed a cheap knockoff sensor. Instead of just telling me and sending me on my way, they replaced TWO sensors, fixed the issue, and even handled my windshield wiper--all at no cost to me. By the time I left, everything was working exactly how it should. So yes--rough start, but strong finish. If anything, communication upfront (especially at the management level) could really be improved. But they made it right, and that goes a long way. I even called back after I got home to let them know everything was working perfectly--because that part matters too.