I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I can't say enough about the team that works at Northwest. I was in a very bad situation with my RV…read morehung up on another RV and immobilized damage was unknown at that point, but it looks extended . They went above and beyond to help even though they were already busy. through the confusion, they were supportive knowledgeable very kind , and their consideration went above and beyond anything I could've expected. I'm a volunteer with Emergency RV and this time I needed help instead of giving it. They were right there! Thanks to all of you.

Did me a solid by fitting me in while I was traveling in the road. They found the basic issue and…read morerepaired it. Didn't like the huge sign supporting Donald Trump. Just saying best to keep politics and business out of it. If I had another option I would not have gone here.

We have a four horse live in trailer that needed extensive maintenance & safety checks. DeAnna &…read morePasha were great! DeAnna kept us updated & informed on cost & what needed to be done. Pasha let us know what was a safety issue & what could wait until the next maintenance schedule. They were both great to work with & the trust I have in both of them makes it easy to know they are doing the right thing to keep me & my horses safe for travel. Thank you again!!!

I'm not sure I would do business with them, I called and had questions about the tune and asked…read morethem if it didn't work if there was a return policy. They told me don't worry about it it would work, so I placed an order to have my EMC and TMC tuned. shortly after I received an email saying my order was canceled. I called the company and asked what was going on and they told me that they didn't want to do business with me because of my questioning of their product. Beware.

Living in Florida and never traveling to the Northwest, I can't comment on Brazel's Service Center,…read morebut, I know for sure that John in parts is the best. Anytime I need parts for my 2007 Workkhorse Chasis, he has been right on the money with the correct part and quick shipping. My neighbor also has used them for Workhorse Parts and is very happy with their service. Not sure what I would do without John's help.

Coombes Enterprises was the most helpful, incredible, knowledgeable, and efficient repair company I…read moremay have ever worked with. Jim answered my panicked call, after-hours, and repaired our broken trailer the next business day. The cost was affordable and Jim was accommodating and communicative, making the whole process much less stressful. Jim really saved us in what could have been a horrible and complicated situation. Other shops would have never taken my call after business hours or provided the level of care that Jim did. I am so thankful to have found him and couldn't recommend Coombes Enterprises more.

These guys were the best. I noticed I had 2 serious cracks on the neck of my gooseneck trailer…read morewhile doing my pretrip inspection and they were able to get me in as soon as they opened in the morning. The owner Jim said they would get me taken care of and Rich and Alex got the work done in a very timely manner. Their price was very reasonable also and they got me back on the road quickly.

bought my 7'x17' double axel trailer from them in 2017 for a great price and still today jan 30…read more2024, I love this trailer. i have hauled a lot going from one end of the country to the other multi times and it is just great. it has breaks on it which makes it really nice and easier on my trucks brakes. this place is a really good place and probably the lowest prices I have found

I took my horse trailer in to have the ramp rebuilt from being in an accident and being rusted out…read more Only took them 24 hours and the trailer was complete. They even added extra support to the ramp and upgraded the hinges to much beefier ones. Welds look professional and the price was reasonable. Great work!

Niko did some aluminum fabrication on a part for my bicycle. Great…read more job. Looks like it came from the factory. Very pleased! Larry Weaver

From the owner: Metal fabrication on new and existing parts, metals, materials. Aluminum, Stainless, Titanium, Mild…read moreSteel, Chromoly Light structural, rails, stairs, marine, repairs, scratch-odds and evens...Ask!

Needed a quick weld job and this was the guy to call! He was quick, clean and precise with his…read morework. His prices were fair and he came to me which was a plus! I would use him again and again. Highly recommend

From the owner: On-Call Mobile Welding and fabrication – Fast, Reliable, Professional…read moreSpecializing in Trailer Repair, Pipe Welding & Emergency on-sight Welding.