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    Trailer Boss of Rochester

    3.2 (9 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Trailer Boss of Rochester

    Trailer repair

    Auto battery and fluid recycling

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    Ernie's

    Ernie's

    3.6
    (39 reviews)

    I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

    I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

    RV Hydronic Heat & More

    RV Hydronic Heat & More

    4.6
    (5 reviews)

    We wanted to have a new awning place over our slide-out to protect it from the weather. I…read morecontacted this business through yelp. Andrea quoted me the price of the awning which was quite pricey due to shipping costs. I wanted it done so I okayed the project. I got a call from Andrea the next day and she informed me that she had done some calling around and found out that Camping World had my awning in stock and there were no shipping costs involved. They would even go pick it up. I decided to go get it myself. Tim installed it yesterday and it looks great. He is very quality oriented and does a great job. They go out their way to satisfy their customers. I will be using them in the future and I highly recommend them.

    We had an amazing experience with Andrea and Tim! They replaced the awning on our travel trailer,…read moreand the entire process was smooth from start to finish. Andrea was incredibly friendly, responsive, and made scheduling the appointment quick and easy. Tim came to our home, removed our old awning, and installed the new one we had purchased from Amazon--all in about two hours! His workmanship was excellent, and he was professional, personable, and efficient. Although we bought our replacement awning on Amazon due to a tight timeline, Andrea and Tim also offer replacement awnings and we wouldn't hesitate to purchase from them in the future. We were so impressed with their service that they'll be our first call for any future repairs or upgrades to our travel trailer. Highly recommend!

    Trailer Boss of Rochester - trailerdealers - Updated June 2026

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