I did a ton for research before visiting Olympic Trailer & Truck and narrowed my choices to a Lamar…read more5x10 mini-dump. Gary happily showed me the actual trailer, answered a few questions I had then we went back inside to complete the sale. The Title and registration process was made quick and easy by a very competent and pleasant woman but I unfortunately didn't catch her name. I arranged to pick up my new trailer the next day and when I arrived I decided to add a spare tire plus I needed to upgrade my towing equipment to exceed the trailer's 10K rating. They had everything in stock and when they brought my trailer to the front of the lot a few minutes later, they'd already mounted the spare tire. Two very efficient young guys prepped the trailer by torquing all the wheel lug nuts, attaching the trailer including the ball and coupler, safety chains, and breakaway switch to my truck, then testing the trailer lighting. No lights. Unfazed, they retrieved a testing kit from the shop and began troubleshooting and quickly determined the problem was in my truck's electrical system. We checked the basics, switches, connections and fuses - still no joy. Then Kyle came out to assist. Of course it was raining and the parking lot was wet and muddy but that didn't stop Kyle from digging deeper by laying under my truck to check 7 pin socket wiring. Kyle quickly determined that my truck's socket was the issue and, like a true professional, he quickly removed mine and replace it with a new one, with no hesitation or drama. This might seem routine to many but I've spent a great deal of time working in the trades and young men like Kyle are an unbelievably rare commodity. While everyone at Olympic Trailer & Truck was great, Kyle was responsible for completing my transaction with absolute satisfaction.

Just bought a inclosed cargo trailer these guys are great to work with. They are very helpful and…read moreprices are good.

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

Don't go there. Left a bleeding screw loose. Brake failure. Installed a master cylinder with…read moredefective caps, leaked fluid. Failed to refill master cylinder after brake bleed, 2nd brake failure. They wanted me to drive it back to their shop with no brakes so they could work on it. Will not leave their shop to look at the vehicle to assess problem. Fortunately, only minor damage to vehicle after two brake failures. Things could have been a lot worse. The father seems to do good work. The son needs supervision. No regard for customer inconvenience or safety. Office hours make it very hard to leave or pick your vehicle. Customers are fenced in or out when business is closed. They are open 9am-4pm, Monday - Friday. You will be asking for trouble and inconvenience if you use Super Bee.

As you are aware, my father, Ed Johnston, recently made a complaint about your company. I am Ed's…read moredaughter. I, too, feel the need to make a formal complaint. After my father's truck left your facility where you allegedly repaired the front breaks and master cylinder, I happened to be the driver of the truck only a few days later. I was driving the truck on Marvin Road to my place of employment and the breaks failed. This caused me to skid through a round-about, brushing the mirror on a yield sign, which also knocked the front driver's hub cap off. Luckily, I came to a stop only a few feet from hitting the concrete within the center of the round-about. This accident could have been much, much worse. Again, please recall that the truck had just left your shop a few short days before this. My father had paid 1200 dollars for this "repair." This was a very scary and alarming experience for me. I know that accidents do happen and so do mistakes. However, your repair shop simply did a poor job which ended in a potentially disastrous outcome. My initial issue was not that a poor job was done by your company. It was the response that my father and I received afterward. My father's complaint details the very truthful events which ensued in the aftermath. As a result of this accident and then our inability to resolve the matter with you, the truck stayed parked in my driveway for a very long period of time. I don't think you have an adequate grasp on the impact your poor work quality had on our lives. I kindly request that instead of lashing back at me as though I have done something wrong by writing this, you take a few moments to reflect on your role in this and what you can do as a company to simply not allow this to happen again. Do better. Be better. Your work was a complete failure and it is you who should have taken the initiative to make it right. And you did not. This is a reflection of poor character and poor work ethic. Lastly, your reply to my father had multiple inaccuracies in it. I'm not from Bellingham. The truck has never been in Bellingham. I'm practically your neighbor, right here in Olympia. Which should have made your ability to do right thing much, much easier.

This company is honest, friendly, patient and more than fair…read more I will always be a fan of the staff. I had a brake issue on my travel trailer and couldn't be happier with Northwest Coaches repair.

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

"I rarely hand out five-star reviews--in fact, I've only done it once before Trailer Boss stepped…read moreup. Maxx-D trailers, and especially John, went above and beyond to do the absolute right thing. We ran into a major issue with our trailer, and John took the time to really listen, understand the problem, and fix it properly. Before we knew it, they replaced it with a brand-new trailer--no extra cost, no added headaches. We're back on the road, slinging iron, and slaying dragons! If you're looking for honest service, top-notch trailers (especially MAXX-D), and a team that actually cares about getting you sorted, Trailer Boss in Olympia is the place. Highly recommend--five stars all the way!"

John at the Olympia Trailer Boss was fantastic to work with. Lots of trailers on site to look at on…read moresite and staff was very knowledgable and easy to work with. We came all the way from Sequim to buy our Maxx D dump trailer, we looked all over in two states and Trailer Boss had the best prices and selection.

If you have an old RV to maintain, this is the place. The know their stuff and will take time to…read morework with you. I own a 50+ year old slide-in camper which I rebuilt 5 years ago and maintain meticulously. I was recently considering replacing the old stove. None of the local RV dealers/service shops (some big name ones) had any in stock and didn't seem interested in talking to me. I had occasionally done business with A1, sometimes small purchases, sometimes donating old parts, and decided to drive the 106 miles (each way) to see if they could help me. Both owners spent at least a half hour with me showing me used stoves, looking up and printing info on new stoves, and educating me on the pros and cons of RV stoves. I'm kind of sorry to say that when I got home and took an educated look at my old stove, I decided to keep it. It has some important features I would have to give up and I wouldn't have known that if not for A1 RV. Maybe they didn't make that sale but they did make a loyal customer.

Looking for a part for your RV? Don't want to pay shipping and handling prices? Come on down to…read morethis joint where you will probably find your part for less with a smile. Customer service outstanding! They helped us find our part and prices were very reasonable. As long as we need parts, you guys will have our business. Keep up the great work.

Crooks. Said they had a black trailer coming for me that was EXACTLY like the grey 7x12 they had on…read moretheir site. Didnt like they grey so they said they could get the black one with a deposit. Called the next day to make sure it was going to be in and make sure it was the samme trailer. I was told it was and the Olympia store verrified it as well as the Rochester store before I drove almost 3 hours. Got the and it was in facr the wrong an no one actually checked the width. Instead of making it right he said I could pay an additional $1000 for that one. Their "GM" I'll use that loosely as I highly doubt he's in any position of responsibility was worthless. High side is they have a sales rep Cameron that was fantastic

Amazing and helpful. Would go back again. Our trailer had a wheel lock up and was towed. They fit…read moreit in right away and had us back on the road thank you, Elijah!

We had a very pleasant experience with our trade-in and purchase! Sales and service reps were very…read morehelpful, and not pushy at all. I feel like we got a good deal and would gladly do business with Baydos's in Chehalis again!

Ron was very welcoming and spent a good amount of time with us helping us to figure out exactly…read morewhich size trailer we needed and what the differences in the ones we were looking at were. We made more than one trip out there and it was an hour and a half drive. We wouldn't have if it wasn't a good experience.