I have to say they were great with me. they cleaned and checked everything to make sure it worked…read more The day of delivery had to be put off a day because of weather but came through the next day. It was a Saturday and I appreciated it. Chad is willing to help me hitch up when I'm ready to leave. I would say they are easy to work with and helpful. GZ

Warning: Ongoing Issues and Registration Violation…read more I purchased a fifth wheel from Sundance RV (Shelton, WA) in May 2025 and have had a series of frustrating issues since. Prior to the sale, I paid for a certified third-party inspection, and the dealership agreed in writing to complete multiple repairs--including a $1,000 roof reseal, fixing a broken drawer, light strip replacement, central vacuum, and patio door adjustment. Unfortunately, many of these items were never properly completed. The roof reseal wasn't done until I returned and stayed on-site for 5 days. The light strip wasn't initially replaced, and when they finally did, it wasn't secured and has since fallen off. The patio doors, which they "fixed," are now falling off the track, and the drawer broke again after one use. The central vacuum and motion light were never addressed. The most dangerous issue: the rear patio awning detached entirely, nearly hitting my dog. A certified RV tech later confirmed it had been installed on the wrong track. To make matters worse, I discovered that Sundance never filed my RV registration or title transfer, despite telling me they had. I've been unknowingly driving cross-country with expired tags. I confirmed this with the WA Department of Licensing, who said no paperwork was submitted. When I followed up, Sundance denied further responsibility and stated they would not cover any additional repairs. I've since filed complaints with the WA DOL, Attorney General, and BBB. After paying over $70K, I would expect more.

We are very grateful for the close attention and excellent service in caring for us and our second…read morenew RV from Apache and how they worked with us as a customer. From the service, sales and finance department they have always provided very responsive and comprehensive service as well as practical advice & solutions to our questions and concerns. We appreciate it. Second time we have bought a unit from Apache and we're always appreciative for their wonderful service and positive attitude. Our latest reference point from service was Jose who did a wonderful job at getting our repairs done.

Not a new Apache customer, bought a trailer a few yers ago from the Poulsbo store. However, had…read moresuch a good experience, i had to leave a review. Sales force at this location is incredible. Came into look at campers and told our salesman Tave from the get go that we were just kicking tires. We're 3-4 years out from an actual purchase but wanted to get some ideas. He said it wasn't a problem and was happy open any camper we wanted to look at. True to his word, he opened everything we were interested in. Very knowledgeable on the products. He never pressured us for a purchase and even suggested we make sure visit our salesman we bought our last trailer from, when it came time to purchase. Thanks Tave for a wonderful experience.

Jamie was super awesome, helped us fabricate some parts that we needed and gave us a great deal…read more Highly recommend.

Terrible service. Very arrogant , and not helpful at all after charging a lot of money to install a…read moresway bar hitch. Also did not explain how to use the hitch at all. Also I requested that the hitch and locking pin used to bring my trailer in with be returned to me. I made it very clear and spoke to Tabitha and another lady there strongly stating I would need that pin and hitch back. Instead , they installed a new sway bar hitch and used the pin that I specifically requested them not to use. It was a unique situation as I had a buyer for my trailer coming to pick it up from their lot after they installed the new hitch. They did not explain to him how to use it after he was specifically told that they would explain that to him. The man and his wife had traveled all the way from Arizona to pick up this trailer. When I asked about the pin and the hitch that I had on there when I brought it in, They gave me the hitch back without the pin. The man opened the gate and said it wasn't his job, he wasn't supposed to be helping us at all, He was just a part salesman. Then he directed us to take it to the service center , which was a parking lot over. He came over there and tried to pull the pin out of the trailer hitch. When that didn't work , I went to the service center and asked the men that we're working inside if they were the ones who installed the new sway bar hitch. They were very rude and seemed super arrogant and very defensive, although I asked if they could please Remove the pin and put the pin in that came with new one they installed. He seemed bothered I would even ask. He then went to the parking lot and said there was no way to get the pin out unless he took the hitch off. Said he would be right back. He never came back out. The man that came to purchase my trailer had to call the manager. Their solution was to give me a new locking pin. Their attitude was as if they were doing us a favor. The attitudes of the service workers were terrible and they never did explain to the man that purchased my trailer or myself, what exactly was done or how to properly work the hitch. In addition to that, they told the man who was purchasing my trailer and truck false information and even went as far as appraising my vehicle. Basically told him it wasn't worth his purchase. Also had various pricing. Told the man it would cost $500 for an inspection and then told me $800. They lied pretty much about everything. After all this happened I shared this story with some locals, turns out they are known for their arrogant I am better than you attitudes. I wouldn't recommend this place to anybody.

Pacific Travel Center, Lance Dealer:…read more We bought a 2021 model 1985 and as it was still in build, had the opportunity to do a lot of customization. We love it and also this dealer. Family business with fabulous service and maintenance. 3 seasons of camping with 16k miles of smiles. Can't wait for many more.

We spent a lot of time researching travel trailers. After deciding on a Lance, we contacted several…read moredealerships. PTC was by far more helpful then the rest. Excellent customer service has made the purchasing process easy. Definitely recommend.

We recently had to have work done on our motorhome's onboard propane tank. Their quote was accurate…read moreto the work accomplished. They did a great job of completing the repairs and were willing to hold the RV for a few days to accommodate a more convenient time for us to pick it up. We will definitely return when future RV repairs are necessary.

We took John Coumbs our RV travel trailer to sell on consignment. I dropped it off the first week…read moreof July and was told it would be gone through by there tech team professionally cleaned and put on the line to sell. I was told if there was anything wrong I would be contacted promptly. After 2 weeks and no posting on there web page I grew suspicious. I contacted John with no return call, I waited another 2 weeks and finally got a hold of John Coumbs. He the told me He had been meaning to call but just kept forgetting for the last 2 weeks. It seems they found an issue with my rv and declined to sell it. I arranged for pickup and showed up to do so and he informed me they had been broken into in the secure lot and my batteries and propane tanks were taken. He did replace the batteries and tanks and said the tanks were full and ready to go. I should have double checked and when I did they were empty. A $500.00 deposit was paid for said services and nothing was returned. I had asked for a detailed list of there check out and never received one after repeated requests. I asked there Tech who checked it out and he said the unit was good and he would use with no worries. John's repeated lies, forgetfulness, misleading have lead me to NEVER NEVER do business with this company again. If they did not want to sell and contacted me right away I would be fine. However John's lies, misleading, lies, and lack of communication I would/could never recommend this company to anyone.

I would strongly avoid this business for service. I had been unable to use my 5th wheel for some…read moretime and took it to them for a general inspection and packing of the wheel bearings. After picking it up we noticed the caps had not been replaced on 2 of the wheels and the internal cover on these was askew. They said we could just push them back on and they sent replacement caps for the outside. I did one short local trip, then on our first road trip about 500 miles after Camper's Choice worked on my rig, I was alerted to a wheel issue by another driver. I pulled over at an off ramp and saw smoke coming from the wheel. I slowly got off the freeway and while backing into the first available safe spot, the wheel came off. Fortunately no one was injured and a mobile mechanic was able to replace the axel. I had him inspect the remaining wheels and one of the those also had to be replaced. He said from what he could tell the work had not been done properly. I contacted them but had no response. I followed up after my trips and learned the company had changed ownership along with liability for the incompetent workmanship. I have been in touch with the previous owners who have not provided a response. I would not trust them with any service work and put the safety of my family in jeopardy again.

We drove up from Portland to purchase a new Travel trailer. HaIleigh in sales was very…read morecommunicative with us and the pricing she provided matched their website. there were no hidden fees in the sale. They are very transparent with their pricing and were an absolute pleasure to work with. Their sales and service staff are very knowledgeable and willing to answer all your questions. we felt valued as a customer and we can not say enough great things about this experience. the owner is a kind honest man whom I would do business with again and again.

My wife Barbi and I bought a 2026 Bad boy ZT Elite, after talking with Brian over the phone. That…read moreconversation made us feel at ease so we went and Bought our Bad boy..the whole process was really quick. I went home and got my trailer and when I got back I realized the mower was to wide..however their service department let me barrow some tools and I removed the deck and a youngster help me load the deck after loading the mower..they were very helpful and soft mannered. Thank You Kiperts

I am very happy with the purchase I made at Kiperts tractor & trailer. Sales Roxy and team answer…read moreall of my questions, and the team. Was very nice. I had a great experience I highly recomend Kiperts. Thank you! Roxy and tea.

I took my boat trailer in to have the bearings re-packed and brakes checked (Surge/Drum) around the…read more4th of July weekend. I called around Ocean Shores but all the auto places shyed away. I called this place as a "last resort" before checking in Aberdeen or Hoquiam (long drive from Ocean Shores where I was). Not only did they get me in right away, but they had 5 star customer service. From the time I got in to the time I picked up, I was very impressed!

Helped with recommendation... thank you! Your guidance made our emergency issues less stressfulread more

bought my 7'x17' double axel trailer from them in 2017 for a great price and still today jan 30…read more2024, I love this trailer. i have hauled a lot going from one end of the country to the other multi times and it is just great. it has breaks on it which makes it really nice and easier on my trucks brakes. this place is a really good place and probably the lowest prices I have found

I took my horse trailer in to have the ramp rebuilt from being in an accident and being rusted out…read more Only took them 24 hours and the trailer was complete. They even added extra support to the ramp and upgraded the hinges to much beefier ones. Welds look professional and the price was reasonable. Great work!

Gracie has been so helpful by keeping me informed of where things are with my RV. They don't work…read moreon something you haven't already approved. The shop foreman was also very nice and greeted me as I arrived to drop off for work!

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.