They agreed to let me exchange the trailer they just sold me, where there was some confusion about…read morethe width, for one that i can use. Thank you for doing the right thing Trailer Boss!

Crooks. Said they had a black trailer coming for me that was EXACTLY like the grey 7x12 they had on…read moretheir site. Didnt like they grey so they said they could get the black one with a deposit. Called the next day to make sure it was going to be in and make sure it was the samme trailer. I was told it was and the Olympia store verrified it as well as the Rochester store before I drove almost 3 hours. Got the and it was in facr the wrong an no one actually checked the width. Instead of making it right he said I could pay an additional $1000 for that one. Their "GM" I'll use that loosely as I highly doubt he's in any position of responsibility was worthless. High side is they have a sales rep Cameron that was fantastic

Gives small business a bad name: Does not stand behind the products they sell. Once they get…read moreyour money: good luck!! I purchased a brand new trailer with a GVWR of 7k with an empty weight of 2k. Within the first week I had a blown tire that caused extensive damage to my trailer. I understand how flat tires can cause damage and I only wanted the dealership to stand behind the product they sell and give me a new tire. I called immediately when the tire blew and the tone of the dealer changed from when I purchased the trailer. When I bought the trailer, they were very helpful, friendly and I really wanted to support this small family owned business. They were not friendly or nice once the sale was made. Once they discovered that the product they sold had a problem they got defensive and it was very clear from the manager on the phone that he had no intent of standing behind his product. I stopped by a few days later to show the tire to the dealer and get a replacement. It was very clear that they were annoyed that I was there. A customer was buying a trailer and she was treated very nicely probably because they wanted the sale and wanted the money. After an extensive wait and clear indications that this dealer only wants to sell trailers, not take care of customers I left and will take further action. I buy from a dealer so the dealer will stand behind the product. If I buy new tires from discount tires, I go to discount tire and they warranty the product. I don't have to call Goodyear direct. Very sad because I hate supporting the big stores Iike Walmart, trailers plus etc but you get a company that actually takes care of customers with the big chain stores. My father and I have purchased 9 trailers in the past 5 years (RV's, cattle trailers, flatbeds etc). I was going to buy from Trailers plus but I really wanted to support a small business. When I had issues with trailers bought from trailers plus I got instant results. It is not my job as the customer to contact the manufacturer. That is why I buy from a dealer. You can buy much cheaper dealer direct. I regret buying from Bulldog. I have referred 4 friends in the past week, 1 of them already purchased. The other 3 will no longer purchase from this business Stay away from this company. Buy from Olympia trailers or trailers plus. I have bought from both of them and much better customer service.

I really appreciate the entire team at Bulldog Trailers. They are all so very helpful and very…read morehumble. They are there to help you find the right fit for you and aren't simply trying to make a sale. I bought a trailer to haul my dirt bikes and quad, so that it is an effortless process to load and unload our equipment. I am ver pleased with my purchase, the service, and the quality of their trailers. You can't go wrong with Bulldog!

"I rarely hand out five-star reviews--in fact, I've only done it once before Trailer Boss stepped…read moreup. Maxx-D trailers, and especially John, went above and beyond to do the absolute right thing. We ran into a major issue with our trailer, and John took the time to really listen, understand the problem, and fix it properly. Before we knew it, they replaced it with a brand-new trailer--no extra cost, no added headaches. We're back on the road, slinging iron, and slaying dragons! If you're looking for honest service, top-notch trailers (especially MAXX-D), and a team that actually cares about getting you sorted, Trailer Boss in Olympia is the place. Highly recommend--five stars all the way!"

John at the Olympia Trailer Boss was fantastic to work with. Lots of trailers on site to look at on…read moresite and staff was very knowledgable and easy to work with. We came all the way from Sequim to buy our Maxx D dump trailer, we looked all over in two states and Trailer Boss had the best prices and selection.

Great experience great service!! I bought in my dumper trailer for service.. they had the part and…read morea knowledge technician that fixed it on the spot!!

I can always count on them having what I need for my job. Recently had stopped at three other…read moreplaces that were closer to where I was to find a stop sign for flagging traffic needless to say none of them had anything. Drove over here and they had them! Always friendly staff.

I got charged full rental on a piece of machinery that did not work…read more I was in the need of installing lights on a 60 foot pole. They rented me a 65 foot boom. This boom wouldn't go over 45 feet because of it's safety system. My electrician called several times to get some help and was put on hold for so long , he hung up. I called the following day and talked to a gentleman said yes you should not have been sent that piece of equipment and we will help you out. The guy that picked up the equipment told me me the same thing. YET when I got my c/c bill, I was never given any type of credit. WHAT A BUNCH OF THIEVES. DO NOT RENT FROM THEM.

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The person in charge of parts seems to be giving things away all the time in a bad mood. I don't…read morerecommend him; besides, they don't have anything in stock.

Had a problem with a trailer I bough there 20 years ago. electric brakes weren't engaging. They…read morespent about an hour on it and cleaned up the connectors, Didn't charge me a thing! I highly recommend these guys!

Terrible service. Very arrogant , and not helpful at all after charging a lot of money to install a…read moresway bar hitch. Also did not explain how to use the hitch at all. Also I requested that the hitch and locking pin used to bring my trailer in with be returned to me. I made it very clear and spoke to Tabitha and another lady there strongly stating I would need that pin and hitch back. Instead , they installed a new sway bar hitch and used the pin that I specifically requested them not to use. It was a unique situation as I had a buyer for my trailer coming to pick it up from their lot after they installed the new hitch. They did not explain to him how to use it after he was specifically told that they would explain that to him. The man and his wife had traveled all the way from Arizona to pick up this trailer. When I asked about the pin and the hitch that I had on there when I brought it in, They gave me the hitch back without the pin. The man opened the gate and said it wasn't his job, he wasn't supposed to be helping us at all, He was just a part salesman. Then he directed us to take it to the service center , which was a parking lot over. He came over there and tried to pull the pin out of the trailer hitch. When that didn't work , I went to the service center and asked the men that we're working inside if they were the ones who installed the new sway bar hitch. They were very rude and seemed super arrogant and very defensive, although I asked if they could please Remove the pin and put the pin in that came with new one they installed. He seemed bothered I would even ask. He then went to the parking lot and said there was no way to get the pin out unless he took the hitch off. Said he would be right back. He never came back out. The man that came to purchase my trailer had to call the manager. Their solution was to give me a new locking pin. Their attitude was as if they were doing us a favor. The attitudes of the service workers were terrible and they never did explain to the man that purchased my trailer or myself, what exactly was done or how to properly work the hitch. In addition to that, they told the man who was purchasing my trailer and truck false information and even went as far as appraising my vehicle. Basically told him it wasn't worth his purchase. Also had various pricing. Told the man it would cost $500 for an inspection and then told me $800. They lied pretty much about everything. After all this happened I shared this story with some locals, turns out they are known for their arrogant I am better than you attitudes. I wouldn't recommend this place to anybody.

We took John Coumbs our RV travel trailer to sell on consignment. I dropped it off the first week…read moreof July and was told it would be gone through by there tech team professionally cleaned and put on the line to sell. I was told if there was anything wrong I would be contacted promptly. After 2 weeks and no posting on there web page I grew suspicious. I contacted John with no return call, I waited another 2 weeks and finally got a hold of John Coumbs. He the told me He had been meaning to call but just kept forgetting for the last 2 weeks. It seems they found an issue with my rv and declined to sell it. I arranged for pickup and showed up to do so and he informed me they had been broken into in the secure lot and my batteries and propane tanks were taken. He did replace the batteries and tanks and said the tanks were full and ready to go. I should have double checked and when I did they were empty. A $500.00 deposit was paid for said services and nothing was returned. I had asked for a detailed list of there check out and never received one after repeated requests. I asked there Tech who checked it out and he said the unit was good and he would use with no worries. John's repeated lies, forgetfulness, misleading have lead me to NEVER NEVER do business with this company again. If they did not want to sell and contacted me right away I would be fine. However John's lies, misleading, lies, and lack of communication I would/could never recommend this company to anyone.