Friendly staff. Found what I wanted quickly. Prices are much more than buying online from…read moreelsewhere, but wanted to see my options in-person. Closes too early.

Disappointed by this location. The employees don't seem like they care about customers. The Lacey…read moreACE are much nicer and very helpful finding what you need. I hope they get better!

It had been a few years since we visited THS and we heard that they redid the interior and possibly…read morechanged management, so we decided to give it another chance. The cocktails all seem to be named after nautical terms, likely a nod to their island locale. I got the Buoy, which was a tequila-based cocktail with blackberry, Campari, and rosemary. It was quite refreshing. We split the smoked salmon chips and dip, because we both love smoked salmon and Old Bay. This was tasty, but I think a cream cheese dip requires a chip that's sturdier than a potato chip. I ordered the seared ahi and my spouse ordered the burger. We both enjoyed the seared ahi, though I wish it had more of the whipped tahini and harissa. We agreed that the burger was solid, but not the best restaurant burger we've had. We finished with the key lime pie and pot de crème. Recommend both (though maybe avoid the pot de crème if you don't like coffee)!

The Hardware Store keeps getting better. The refreshed space and menu feel perfect--modern but…read morestill cozy in that classic Vashon way. Food was outstanding, hands down the best around. Every dish was spot-on, fresh, and full of flavor. Rosie was our server and she was awesome--super friendly and on top of everything. Even got to say hi to the chef, which was a nice touch. If you haven't been in a while, go now. We'll definitely be back soon. 5 stars!

I have been doing business with Rochester Lumber for over a decade…read more A Family-owned business, it's like working with friends and always nice to talk with. Building Material prices are very competitive, they are worth the visit.

Chris was SO helpful. He found an exact alternative of what our business needed. He gave a great…read moreselection of products that would match what we were looking for. Price was great!

I have shopped this location many times , always greeted promptly . very knowledgeable staff ,…read morehelp me on many projects , great product recommendations that fit what i needed . i will continue to shop and recommend this location to everyone i know . thank you Mountain lumber staff .

Customer service is excellent! This is how you run a business. So glad they are local.read more

I came here after the remodel and Daryl was absolutely amazing. He helped me even though I was…read morehaving a super bad day due to LOWES having crappy customer service. Daryl restored my faith in somebody who totally understands what it's like to be a first time home owner and find yourself in positions where you are fixing the house and really just need some small help. Daryl was that guy. It was a small faucet repair and he seriously was able to help and direct me in the right direction. I will be 100% coming back for more products while I upgrade my house. So happy with the service that I received. Thank you Lake Kathryn ACE HARDWARE!!

Best service ever! Very helpful and knowledgeable staff. Good selection for gifts and kitchenware.read more

Sevice I never got his name but he did help me finding what…read moreI needed and took me exactly where the items were instead of giving me directions. Selection Ample selections, stocked for the most part. Value Some items will last a long time and some don't when you use them, just like anything else.

As a woman, I completely agree and appreciate that curbside pickup is not an option after 6pm. Very…read morelarge selection at great values. All of the staff have often asked if I needed help finding something. All completely friendly. I also appreciate the military discount they offer to help pay respect to our nation's service men and women.

They're affordable, have all kinds of niche items to meet my weirdo needs and the staff are always…read morehelpful with finding the goods and also for advising on how to get the job done. I will always shop local first..small business lifts up our communities.

Closed early when the posted hours are 6pm doors were locked with the open sign on at 5:50. Ran…read moredown to grab something before they closed and went to Home Depot instead. Very frustrating and not the first time!

We ordered a pre lit Christmas tree and a pre lit wreath from Lowe's for curb side pick up. We…read morearrived and parked in the marked pick up parking spots and notified the store we were there. The employees that brought our items to the vehicle were prompt, friendly and appeared to handle our boxes with care. We haven't had an opportunity yet to unbox the items and will leave an update when we do. The wreath box did have a gash in it though so being hopeful.

I bought a chemical sprayer from Lowe's a month or two back. When I took it to the checkout…read morecounter, I mentioned that it appeared to be a RETURN by the way the box was taped up. The sales person assured me it was a new device. -- Now, today I open the box, fill up the sprayer, pump it, and then realize the spray nozzle is not attached, nor is there one in the box. --- So, I return to Lowe's with it. I explain to the girl there what the situation is. She stares at the sprayer and asks "What is that thing called?" I sensed this was not going to go well. The girl had more pimples than freckles on her face. She proceeded to refund the cost of the sprayer to my debit card. -- But did not give me a copy of the receipt. I stood there and waited for the receipt, but she didn't get the point. So, my next question to her was, "So, I explained that you sold me a sprayer that did not have a spray nozzle and now I ask you -- how do I spray the weeds on my lawn with my debit card??? Shouldn't you have REPLACED the sprayer with a new one, rather than refund the money?" --- Tractor Supply, Ace Hardware, these are a couple alternatives to Lowe's. Home Depot is out of the game, I have had too much dissatisfaction with customer service there. LOWE'S-- You LOSE! Your people don't know hardware or the lay of the products in the store--without looking it up on their phones. IDIOTS! All of you.

I went to buy some scrap wood from their bin in the back by the dimensional lumber and there were…read moreat least 3 rotes of wood that I simply didn't know what they were. So I go ask 3 different employees what it was and to my surprise and frustration none of them knew what it was. like how do you work in a lumber store and not one of you know what kind of wood you have in front of you?! Absolutely clueless, embrassing and helpless! sad just sad!

Staff is very helpful. They ordered everything I needed. They cut my boards for me before I left…read morethe store.

Terrible. Tried to charge me tax on a gift card I was purchasing. Waited 15 minutes for them to…read morefigure it out - eventually they figured out how to remove the tax but this seems dishonest. Washington State does not allow tax on a gift card because it's the equivalent of cash. Check your total before checking out.

Needed some wood on a Sunday. Remembered this place which save us time vs driving into town…read more Went to the lumber yard and two very helpful people asked what we needed. We were vague on what we needed so they helped us figure out what we needed. Some of the plywood they cut to size for us. Everything was loaded into the truck and we were very happy campers. Definitely come here first.