I was told never to bring my boat and JetSki there for service... I wish I listened. Took my JetSki…read morea month to get looked at (battery was not screwed in fully) and the new wench is installed incorrectly and sent my ski flying into the water off the trailer. They charged me $250 to check my ski out...

STAY AWAY FROM THIS BUSINESS!!!…read more One star is a stretch, too bad I can't rate lower... Took my boat in when the port engine went out. Was told I needed new motor. Waited several months and finally work was done. Cost over 5k. After about 30 hours of use, the motor wouldn't start. When they looked at it they said compression was zero and I needed a new motor again! (Don't even get me started on how long it took to get that answer, let's just say their time commitment meant nothing, nor did the I'll call you back line.) I asked why the new engine was bad after 30 hours. They said it wasn't a new engine it was a rebuild. That was not what I was told. I asked to see the records showing my 5k investment was not a new engine, but a rebuild. They conveniently could not find the records. I was just told, our mechanic has a great memory! I asked if they would stand behind their work and help me out with repairing what they obviously did not repair. They said they don't stand behind any of their work. Wow! Maybe that should be on their front door! I was a sucker for trusting them! Don't be fooled by them, don't waste your time and money at US Marine (Sales & Service) or should I say US Marine Swindle and Steal?!

John and his crew came through in a line and saved the day. I can't say enough food things about…read morethese guys. They can fix any boat I'll ever own.

Brought in a small outboard that had been in the boat house unused for 6+ years. Tom's did a…read morecomplete check-out and got it running again. Job was done quickly for a very fair price. What really stood out though was the staff took a good deal of time and walked me thru everything they did and everything I needed to do and watch for to keep it healthy in the future. I learned more from Tom's than I did from the original dealer and more than what I had forgotten since originally reading the manual a decade ago. Outstanding customer care!

Nothing but good to say about this place. I just finished rebuilding the lower unit of my outboard,…read moreand got great advice and help over several trips into Toms for parts. Every time they were pleasant and super helpful, helping me through the process and getting the right parts for the motor. Their new store also has a good selection of general boat maintenance stuff available as well. Highly recommend!

I brought my boat in for engine repair. The outboard engine was a pain in the touche to raise and…read morelower; I figured it had to be simpler. I was NOT given an estimate. I just wanted the motor easier to raise and lower. When I went to collect my boat a few days later, I was told it now had an electrical raising/lowering mechanism (I didn't need anything that fancy and it was not discussed with me). The point is the bill came to over $1200 on a boat not worth more than $6000. I was not excited with that bill. Yes, the oil and plugs had been changed but really? In addition, they had gotten beneath the deck to screw in bolts and unsettled everything - they couldn't even put back the cushions that were under there. It really wasn't appreciated that I had to clean up after them.

I have a new to me boat that has needed some work and parts. Larry has been a wealth of information…read moreas I learn about being a boat owner. I mainly appreciate that as he explain how something works or what it does there's not a hint of condescension or that I'm wasting his time. Most recently I had to take my 84 Bayliner Capri in because the motor had quit. He suspected it was something with timing and he was right. He kept the cost of the repair to what he estimated, let me know about some other things to do or keep ab eye on, and also suggested I take it back out in the water before I start trying different props. That speaks to integrity as he could very easily sold a prop to a newbie like me right then and there!

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I can't say enough about the team that works at Northwest. I was in a very bad situation with my RV…read morehung up on another RV and immobilized damage was unknown at that point, but it looks extended . They went above and beyond to help even though they were already busy. through the confusion, they were supportive knowledgeable very kind , and their consideration went above and beyond anything I could've expected. I'm a volunteer with Emergency RV and this time I needed help instead of giving it. They were right there! Thanks to all of you.

The owner Paul built me a 383 stroker and I was unable to pick it up for a couple months because I…read morewas in korea. He understood this and said just come when I could. When I went to pick it up, the motor was completely disassembled! I said why?? He told me he had to do it because it was sitting for so long and didn't want it to rust and seize up. The exposed parts had surface rust. I told him he needs to reassemble it. He then told me no because I owed him money for storage and it would be more money to reassemble to pay more for storage!! I was pissed so I took it home. Later I went to assemble it myself, I found the numbers didn't match! He actually sold my motor and peiced together another motor with cheap parts to give me! Moral of the story is protect yourself from scandalous people:(

Paul is knowledgeable and priced very fairly. Quick turn…read morearound as well. He got me out of a tuff spot at short notice.

Marina & surrounding area clean and free from homeless epidemic in other parts of Olympia…read more Restaurants are a bit of a hike, but ride share is available. Security was seen walking the docks regularly. Like other marinas, Swantown has a bit of a derelict vessel problem. There are some that need to be moved out of guest moorage, however this did not impact our enjoyable stay. Price was a bit expensive, but certainly doable. Stay in channel when approaching east or west waterways.

From the owner: Swantown Marina & Boatworks is a gorgeous marina down by the Port Of Olympia in Olympia, WA…read more Serving the boating community since 1999, we operate a marine travel lift, which can haul vessels from 17 to 80 feet in length. Swantown Marina & Boatworks has a complete boat repair service available for all those who need it. Our services include: Work dock Fenced and lighted boatyard Dry storage Restrooms Showers Laundry Launch ramp Swantown Marina & Boatworks prides itself on helping keep our waterways clean. We feature a wash down and water treatment facility for boats. Call Swantown Marina & Boatworks today.

I wanted to add to my current review from six months ago. During the last six months, Nick has…read morecompleted several projects on my boat. Each time, he left the boat cleaner than when he arrived. He was professional, honest, and took pride in the work he completed. Yesterday, Nick and Court arrived to complete another project. Both exceeded expectations. I rated them 5 stars, 6 months ago. I'd rate them higher if I could now.

If I could give 6 stars, I would…read more My family and I are new to yachting and we bought a boat we could afford (30 yr old Bayliner 3688). One of the first things we needed to fix was the toilet (for the in-laws). We bought an electric toilet and needed someone to install it. We were introduced to Nick from Binnacle Marine from a vendor in the marine industry. The one thing that stood out first versus other marine repair companies, is that Nick is immediately likable, and extremely friendly. He took the time to explain to us "newbies" what he was going to do, how he was going to do it, and then he just made it happen. He was so thorough with the install and so professional. He even cleaned up his mess after and it was like he was never there. That was on day one. With the laundry list of upgrades and minor repairs that we had, he was able to help up prioritize need to do vs. want to do, and has been very upfront, communicative, and informative. I have learned more chatting with Nick about our boat in 3 weeks than I learned in the 10 yrs of saving for this boat and reading about yachts, online. We won't use anyone else. Nick now does ALL of our boat repairs. The guy loves boating and it shows. His passion, his main mission is to keep people on the water and keep them safe by giving them peace of mind through the work he does. We will be recommending him to anyone that needs marine services in the Seattle area. If you want to see his work, message me. I'll try to update with photos (I haven't taken any because I didn't know there was a Yelp page until just now).

Call them first. Seriously, call them first. Rick is honest and experienced, and he has great ideas…read moreand suggestions, ranging from "Let's triage for now -- to Let's think about the long-term future and do this work in steps". I guarantee that I'll be calling Salty Boys before I call anyone again. I can't tell you how flaky some companies are (electrical engineers and mechanics who don't call back, don't show up). Rick made two trips to my boat, one for assessment and the other for completing the work --which he did, and then even organized my shore power cord so that don't have to worry about pulling it out by accident in the future. I feel totally cool giving Salty Boys 5 starts.

Rick and his team at Salty Boys just gave me my boat back. I have had three other mechanics work…read moreon it each season for the past several years. Rick went through it more thoroughly and critically than any of them. The boat is running faster and cooler at lower RPMs than it has in years. He is the first marine mechanic that exceeded my expectations. He also takes care of his customers. Like all marine mechanics, scheduling can be a challenge, so contact him early. I worked with Salty Boys in Olympia, but they serve a wide area.

Jessica in the service department was very polite & helpful. It's been a pleasure to work with…read moreJessica and the J&I team since buying my equipment from 5 years ago. Brian Olympia, WA

My family and I have always bought and had our stuff fixed here. I recently bought a blower,…read morechainsaw, and had a few things looked at and fixed by their repair shop. Back in November 2023, I took my BR600 blower in to be looked at. It was acting pukey, on off button needed fixed. I figured it needed a tune up, I purchased it at pawn shop 3 years ago for under 300 dollars, never had it serviced ran like a champ, and I'm hard on them! So I thought maybe bad gas, spark plug etc. They call and tell me a few weeks later that it needs carburetor rebuilt and valves adjusted. I asked how much, and I believe it was well over 300 dollars. I said ok let me think on it. My father had just been admitted to hospital with a brain bleed and wasn't doing well. The guy on phone said well you will need to pick it asap, like it was taking up alot of space? I was completely pissed after telling him about my situation he didn't care. So I went and picked it up, I believe I paid 50 bucks to have her looked at. I didn't have the time back then to look at it and was using my new 800 I had purchased from them. Well guess what? Last week I pulled the old girl out put new gas and new plug in her, yup she runs great! Same carburetor and no valve adjustment!!!!! Ladies beware, try and have someone who is mechanically inclined, look at your machine before going here, and get charged for repairs you don't need! Absolutely disgusted with them! I will go here for warranty stuff, but I will no longer step foot anywhere near here!