Brought in a small outboard that had been in the boat house unused for 6+ years. Tom's did a…read morecomplete check-out and got it running again. Job was done quickly for a very fair price. What really stood out though was the staff took a good deal of time and walked me thru everything they did and everything I needed to do and watch for to keep it healthy in the future. I learned more from Tom's than I did from the original dealer and more than what I had forgotten since originally reading the manual a decade ago. Outstanding customer care!

Nothing but good to say about this place. I just finished rebuilding the lower unit of my outboard,…read moreand got great advice and help over several trips into Toms for parts. Every time they were pleasant and super helpful, helping me through the process and getting the right parts for the motor. Their new store also has a good selection of general boat maintenance stuff available as well. Highly recommend!

I brought my boat in for engine repair. The outboard engine was a pain in the touche to raise and…read morelower; I figured it had to be simpler. I was NOT given an estimate. I just wanted the motor easier to raise and lower. When I went to collect my boat a few days later, I was told it now had an electrical raising/lowering mechanism (I didn't need anything that fancy and it was not discussed with me). The point is the bill came to over $1200 on a boat not worth more than $6000. I was not excited with that bill. Yes, the oil and plugs had been changed but really? In addition, they had gotten beneath the deck to screw in bolts and unsettled everything - they couldn't even put back the cushions that were under there. It really wasn't appreciated that I had to clean up after them.

I have a new to me boat that has needed some work and parts. Larry has been a wealth of information…read moreas I learn about being a boat owner. I mainly appreciate that as he explain how something works or what it does there's not a hint of condescension or that I'm wasting his time. Most recently I had to take my 84 Bayliner Capri in because the motor had quit. He suspected it was something with timing and he was right. He kept the cost of the repair to what he estimated, let me know about some other things to do or keep ab eye on, and also suggested I take it back out in the water before I start trying different props. That speaks to integrity as he could very easily sold a prop to a newbie like me right then and there!

I wanted to add to my current review from six months ago. During the last six months, Nick has…read morecompleted several projects on my boat. Each time, he left the boat cleaner than when he arrived. He was professional, honest, and took pride in the work he completed. Yesterday, Nick and Court arrived to complete another project. Both exceeded expectations. I rated them 5 stars, 6 months ago. I'd rate them higher if I could now.

If I could give 6 stars, I would…read more My family and I are new to yachting and we bought a boat we could afford (30 yr old Bayliner 3688). One of the first things we needed to fix was the toilet (for the in-laws). We bought an electric toilet and needed someone to install it. We were introduced to Nick from Binnacle Marine from a vendor in the marine industry. The one thing that stood out first versus other marine repair companies, is that Nick is immediately likable, and extremely friendly. He took the time to explain to us "newbies" what he was going to do, how he was going to do it, and then he just made it happen. He was so thorough with the install and so professional. He even cleaned up his mess after and it was like he was never there. That was on day one. With the laundry list of upgrades and minor repairs that we had, he was able to help up prioritize need to do vs. want to do, and has been very upfront, communicative, and informative. I have learned more chatting with Nick about our boat in 3 weeks than I learned in the 10 yrs of saving for this boat and reading about yachts, online. We won't use anyone else. Nick now does ALL of our boat repairs. The guy loves boating and it shows. His passion, his main mission is to keep people on the water and keep them safe by giving them peace of mind through the work he does. We will be recommending him to anyone that needs marine services in the Seattle area. If you want to see his work, message me. I'll try to update with photos (I haven't taken any because I didn't know there was a Yelp page until just now).

I was told never to bring my boat and JetSki there for service... I wish I listened. Took my JetSki…read morea month to get looked at (battery was not screwed in fully) and the new wench is installed incorrectly and sent my ski flying into the water off the trailer. They charged me $250 to check my ski out...

STAY AWAY FROM THIS BUSINESS!!!…read more One star is a stretch, too bad I can't rate lower... Took my boat in when the port engine went out. Was told I needed new motor. Waited several months and finally work was done. Cost over 5k. After about 30 hours of use, the motor wouldn't start. When they looked at it they said compression was zero and I needed a new motor again! (Don't even get me started on how long it took to get that answer, let's just say their time commitment meant nothing, nor did the I'll call you back line.) I asked why the new engine was bad after 30 hours. They said it wasn't a new engine it was a rebuild. That was not what I was told. I asked to see the records showing my 5k investment was not a new engine, but a rebuild. They conveniently could not find the records. I was just told, our mechanic has a great memory! I asked if they would stand behind their work and help me out with repairing what they obviously did not repair. They said they don't stand behind any of their work. Wow! Maybe that should be on their front door! I was a sucker for trusting them! Don't be fooled by them, don't waste your time and money at US Marine (Sales & Service) or should I say US Marine Swindle and Steal?!

I highly recommend Osina's Clinton is very knowledgeable and…read moreprofessional. He came to our property near Shelton and fixed a gas leak in our motor to make it safe I appreciate his attention and communication Thank you!

I appreciate Clinton's thoroughness and knowledge in marine repairs....service completed at our…read moreboat dock is convenient and fast...Clinton is professional and curteous...i highly recommend him for mobile marine service ..

Marina & surrounding area clean and free from homeless epidemic in other parts of Olympia…read more Restaurants are a bit of a hike, but ride share is available. Security was seen walking the docks regularly. Like other marinas, Swantown has a bit of a derelict vessel problem. There are some that need to be moved out of guest moorage, however this did not impact our enjoyable stay. Price was a bit expensive, but certainly doable. Stay in channel when approaching east or west waterways.

From the owner: Swantown Marina & Boatworks is a gorgeous marina down by the Port Of Olympia in Olympia, WA…read more Serving the boating community since 1999, we operate a marine travel lift, which can haul vessels from 17 to 80 feet in length. Swantown Marina & Boatworks has a complete boat repair service available for all those who need it. Our services include: Work dock Fenced and lighted boatyard Dry storage Restrooms Showers Laundry Launch ramp Swantown Marina & Boatworks prides itself on helping keep our waterways clean. We feature a wash down and water treatment facility for boats. Call Swantown Marina & Boatworks today.

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I can't say enough about the team that works at Northwest. I was in a very bad situation with my RV…read morehung up on another RV and immobilized damage was unknown at that point, but it looks extended . They went above and beyond to help even though they were already busy. through the confusion, they were supportive knowledgeable very kind , and their consideration went above and beyond anything I could've expected. I'm a volunteer with Emergency RV and this time I needed help instead of giving it. They were right there! Thanks to all of you.

Great service! Tim went above and beyond to resolve an issue with my bilge pump I had had him work…read moreon previously. He dropped what he was doing as soon as I arrived. Also gave great advice and the right referral when he could not solve another issue.