Centralia is not short on auto parts stores and good number of them are locally owned (which I normally like to shop at locally owned), but I have no issue with hitting this branch of a national chain. I fully recommend the Centralia Auto Zone. I have been there a number of times and have always found what I'm looking for at a reasonable price. They have all the typical things you'd expect to find at an auto parts store ... plus they have friendly and knowledgeable staff. They greet you as you come in and ask if there's anything they can help you find ... but also, they just let you look around and don't badger you as you look through the aisles! Thank you for that! The last visit I had was a great experience. I had bought a repair kit for part of my wife's car, brought it to the house, and was having a devil of a time getting it to work. I drove back to the store and asked one of the associates about suggestions that she might have. She helped me out straightaway, gave some tips, encouraged me to try it out in the parking lot and if it wasn't working ... she'd come out and help!! Amazing customer service! That's the kind of service that will keep me coming back! Again --- highly recommend the Centralia Auto Zone for all of your repair parts needs! read more

I called Mark on the phone first to find out about my warranty on my battery. After arriving Mark had the battery out already. All the paperwork, tools, everything needed to help me replace my battery. We were able to replace it without a hitch and then the next day he called me to make sure that everything was good. I thought that was great and I really appreciate Mark's service. Thank you, AutoZone read more

There are a lot of auto parts stores in Centralia. Here's my story. I bought a battery last May. The car I installed it into isn't my everyday driver. I went to start the car and the the battery was dead. I tried to charge the battery, and it wouldn't take a charge. When I went to return it, I learned the battery only had a 90 day warranty. I don't recall being told that when I bought it. Who the heck ever heard of a battery that isn't even guaranteed for a year? The employees were polite yet told me there was nothing they could do. I'm of the opinion that any battery should be guaranteed for more than three months. This company has lost my business. Put simply, I think they should have been empowered to do more for me. There's other parts stores in town. That's where I will go next time. read more

We had a pickup that wasnt starting. So my son helped me jump it with a power pack. It took like a half hour but we got it going and started running around to recharge it. We decided to stop at Autozone to check the alternator, as this wasnt the first time the battery wouldnt start. And I have went to this shop a few times and always had great service. While we were parking a guy was walking in and mentioned to my son that he would go get the tester, and also his name was Ben. Turned out Ben was the owner of the store. Ben checked it out and said the alternator was ok, but he wanted to test the battery. I told him my husband had said this was a fairly recent battery. He checked the date and said actually it was 3 years old. Then he tested it and we found out it was a solid 40%... wa wa wa... So as we needed the truck for some errands I decided to buy a new battery. They had a good selection of prices and varius warranty years which Ben very fully explained. Then Ben also hooked me up with the rewards program. Cool Right? Next he explained about some awesome battery post grease which helps protect and expel gunk. Then we were delighted to hear that Ben was going to install the battery himself. All the while Ben was helping he was answering all of our questions and being super friendly and knowledgeable. At one point the vehicle stalled out and Ben took the extra time and effort to check all possibilities and to make sure everything was running correctly before he would let us leave the parking lot. So I will always reccomend Centralia Autozone and specifically Ben. He bent over backwards to make sure we were satisfied customers. And we are. read more

We were driving back to Portland from Seattle and stopped in Centralia to spend a little time in the outlets, grab some food and fill up gas. When we filled up gas, our 2019 truck wouldn't start or even turn over. It was in the high 90's out and we were stuck for at least two hours waiting for roadside assistance. My wife called AutoZone and talked with Anthony - who was incredibly helpful and did everything he could to get us back on the road quickly. I got a battery, replaced it and drove the truck to AutoZone where Anthony ran a system check to make sure there wasn't an alternator issue. We were back on our way and are very appreciative of Anthony's above and beyond support. read more

Bottom of the barrel. Not great prices and guys who have very little experience. Have spent quite a bit of money here but will no longer anymore. read more