I'm never going back to this store, this was the third time I've been turned away. I moved from the…read morewest side of town two years ago, always used the Napa store by the college in Tumwater, always happy there. Long story short I've got a older motorhome so its hard to match parts. So this morning I'm looking for a heater control motor? Stopped in at Autoplus, turned away, no way to match it up. Not at Napa, they don't mind bringing out several parts to make sure it's the right one. Autoplus would not be my choice unless you can tell them exactly what you need. They are way to LAZY to really help you when you really need it. To bad you can't post with no stars. Terry

This is definetly the beat parts store in town. Not only do they have the biggest selection, but…read moretheir service is head and shoulders above the competition. The staff is always very friendly and helpful...I just wish they were open later than 6 pm.

I have shopped here a couple diffrent times. Almost every…read moretime I have gone here they have what I am looking. There was at least once that they did not , but they ordered it and it came in with in a few days. So if you need a oil filter and oil or an alternator go in or call to see if they have it. Der der der I got me a magnet on a stick

I always try to buy local. C.R.A.P is locally owned 5 store "chain" in SW Washington small towns…read more Although I don't buy a lot from auto parts stores, when I do, I shop here for the above reason whether it's it's for wipers, oil and stuff like that. My experience is that the prices are very good, that staff are more than knowledgeable and helpful, they have what ever I need, and - here is the biggie - it smells like an auto parts store should smell. A bit of grease. A bit of rubber. Ahhhhh! added to my list "I hate franchises"

I have gone here multiple times. I got tires for my RV and SUV. I got a baseplate flat tow kit…read moreinstalled on my tow behind car. I had a diagnostic with sensor replacement on my SUV. With all the work I have had done there I am really impressed. Great service, reasonable prices, clean shop, and trusted work. Thank you David and Josh.

Brought in a truck for a pre purchase inspection. David found that it had a bad water pump and was…read moreable to replace it same day. I'm grateful that he found it before the purchase! Saved me a ton of money!

Went in today to buy some washer fluid, three employees there, all too busy talking about how one…read moreof them might not come in the next day, due to a bad manager, no one greeted me, just rang me up and then finally asked me if i wanted a receipt as I grabbed my product to leave. Very unprofessional and sounds like they all want a new job.

No one there at the time I was shopping seem to know what was going on. All I wanted was a product…read moreto remove water from the cheap gas that was put into my gas tank. Instead, I went to Walmart and bought what I needed. Far cheaper at Walmart, too.

You guys have the best employees! Always a good experience. Justin was so helpful today - went out…read moreof his way to get me the information I needed, was so friendly, and even helped me change a light on my car that would have been very difficult to figure out on my own. Thank you so much!

i had some flickering issues going on with my lights so i took my car in for the handheld test they…read moredo on your battery that checks your battery, alternator, and starting system. according to them, my battery was good but alternator and starting system was bad. i took one of the terminals off my battery and my car still ran, so it's definitely not my alternator lmao and my starting system is fine. took the alternator out to have it tested in store at a different autozone and it passed with flying colors. i may be a woman, but i'm not stupid lol.

The service engine soon light came on and I started to panic. My granddaughter said I should go to…read moreO'Reilly Auto Parts and they would test it for me. I stopped by and they did. told me it was a small leak, not a problem and gave me printout. No charge. I will definintely go beack.

Service is usually good. Needed to swing in and get some supplies. I was driving my truck…read more Pulled in and all the spots in the front were taken by what I must guess were their parts delivery vehicles. Not really any open spots for customers.

The staff working 3/14 at 7:30 PM are absolutely amazing. The newer one said that he wasn't the…read morebest one to ask about something and re directed me to his co-worker. I appreciate a no bullshit answer and his honesty! His co-worker was amazing as well. So patient and she gave me some advice and kind words! Makes a car situation least stressful.

Taking my business elsewhere, and anyone else that has a KIA, do not shop at O'reillys. Their…read moresystem has the wrong type of coolant which I verified from an outside source. They will argue and offer zero solutions or see if their computer could possibly be wrong.

Experienced not-so-great customer service from the lady on the phone call before we drove out, to…read morethe young man who helped us check out. They don't inventory their parts, so you have to pay the $2 admission fee to walk around a gravel lot and hope that the part you need is still there/in good shape. Didn't find the part I needed (would have been nice to know that the entire door was missing with the window piece I needed...) but I did find another small part I figured I could pick up cheap since I was already there. Except it wasn't cheap. I wish I would have said no when it rang up as $20. Looked it up on the drive home and I could have bought it brand new online for a couple dollars more, without the rust stains, the 30 minute drive, and the crappy customer service. The kicker: I just looked at their website and they only do store credit for returns. Lesson learned!!! My boyfriend grew up going here, but I see it's been sold since then. We won't be coming back.

They are nothing but a money hungry place. They lie to you on many occasion. They tell you they…read morehave something and they don't.. Then they won't give you you money back for entering their yard. They over charge. I don't go there anymore. They are scumbags.

Went in last Friday which was the day after thanksgiving and wanted to recycle an old battery and…read moreget some oil . The guy behind the counter gave me attitude , like he didn't want to help me. So I left. Even if this is the closest one to my work and easy to get to I don't know if I will return.