I recently had a great experience at Titus-Will Used Cars in Olympia, and Jay made the whole…read moreprocess easy and stress-free. He was friendly, knowledgeable, and never made me feel pressured at any point. Jay took the time to answer all my questions, helped me find the right vehicle for my needs, and made sure everything went smoothly from start to finish. The entire staff was professional, and the dealership had a great selection of vehicles. I'd definitely recommend asking for Jay if you're shopping for a used car in the Olympia area.

Great experience with Rich and Marcus. As a first time car buyer they made the process seamless and…read morewere not overwhelming me through the whole thing. They gave me great deals and options when choosing the best prices for my price point. Highly recommend for people looking at purchasing new and used cars, very knowledgeable and helpful at answering all questions. If im in the market for another one, I'd be back.

I had a great experience at platinum auto sales. I went to several other dealers. But still, I went…read moreback and saw Joe. Not only was he very patient and helpful and helped me find what I needed to accommodate me and my kids.. he remembered my name after briefly going in there to look at cars the first time. And when I came back, he welcomed me and worked with me on my price and budget. Thank you Joe!

We bought a 2017 Hyundai Sonata before the holidays for our son. We had them replace a cracked…read morewindshield and wanted an oil change also. The oil wasn't changed and we drove the car for a time brfore changing it. Immediately after changing, the car started using oil - adding 1 or 2 quarts a week. Our mechanic checked it and said he has seen this on many Kia and Hyundai cars. Over time, Robert said he has replaced 30-40 Kia and Hyundai engines. While looking at the car which we should've had him do, he found the front tires worn off in the insides and upon mesuring brake pads the fronts were gone and less than 2 percent left on the back pads. The upshot of all this is new brakes and tires for $1,700 and a replacement used engine for $8,750 - way more than we paid Platinum Auto. A word of warning: The Platinum lot looks nice with a lot of clean looking cars but they obviously don't do safety checks (cracked winshield, brakes, etc.). They didn't have service histories on this car and others we looked at. A real crap shoot if you shop with company!!! Go to a dealer that offers 90-day used car warranties with some decent mileage amount for your protection.

This place was HORRIBLE to deal with! I was in a tight spot but I had money and they totally took…read moreadvantage of me. I was going through a divorce A newly single mom and was pregnant with my second child. I needed a safer car and They completely screwed me!! I had a 2005 Nissan Murano from them for maybe 3.5 months I paid over $4000 for it and have NOTHING from them now they saw my 9 month pregnant butt coming and they sold me the biggest piece of junk they could. Within 24 hours I tried to return it I took it to a mechanic and they told me it has around $1300 worth of repairs needed I came back to the lot in tears I was due in a week and they sold me a piece of junk! they PROMISED to help take care of anything that came up while I was making payments. Well I barely got to drive the thing because it was ALWAYS broken! It had over heating issues, I needed to install a new battery within a week then I couldn't even drive it to the hospital when I was in labor because it wouldn't start!!! It completely died on the highway with no warning or explanation just shut off! I called and they cleared a code only to have the same one come back so that it would die again a couple days later.. The windows would go up and down on their own. The back seat broke the very first time I laid it down. they said it was 'only cosmetic' & refused to help. a broken seat where my children sit is a SAFETY issue not COSMETIC. It had a Bad timing belt and many more issues. The last straw was when The ignition cylinder went out leaving my 6 year old and my barely 3 month old and I stranded in 100 degree heat. when I called them I only wanted to maybe to split a tow truck?? but the first thing they say "well what do you want me to do about it? You bought the car!" They're bullies and they're unprofessional. They jimmy rig the cars to drive long enough that you're stuck in a contract and you can't get any money back. Complete crooks. Never ever go here.

This place screwed me over!!! I'm a single mom with three kids a veteran of the us army. I bought…read morethe car in middle of April it broke down in July causing me to spend 800 dollars trying to fix it. They said bring in they'd fix it and put it on what I owe. Instead after I got the car their they wanted a total new engine!!! And would not work with me. My original Machanic told me that it does not need that. They laughed at me and thought the situation I'm in was funny!!!! Needless to say I'm now gonna be possibly losing my job and don't know what to do

Bought a 2020 Kia Optima in Jan 2026. Check engine light came on as soon as I pulled in the…read moredriveway. Called Joe and he said he'd make it right. They did try a questionable work around that I called them on but in the end, replaced intake manifold and catalytic converter at no cost to me. Bottom line, Joe was true to his word.​

I bought a car from Cascade Motors 2 weeks ago, the vehicle I purchased was supposedly in perfect…read morecondition, the salesman said it had been put on a lift and had undergone a very rigorous inspection to ensure quality. It had new tires and brakes and (would last a long time); so I was told. In only 2 weeks the vehicle overheated, I pulled over Immediately and called my parents ( I'm 17) we decided to tow the car to a shop. After the diagnostic, I was informed that there was an extensive coolant leak and my head gasket was blown and the block warped; a new engine was needed just to make the car road worthy. When I approached Cascade Motors about this I was told that the best they could do for refund was less than half what I paid for the car. They refused to consider any more, even though I'm just a kid and they most likely knew it was bad or lied to me about checking it out for safety before they sold it. After the loan, the time in the shop and towing fees I'm left in debt without a car. They sold me a horrible piece of merchandise if I could give zero stars I would. I would not recommend buying from this establishment--they do not safety inspect their vehicles before selling them, and if they say they do, ask them for proof.

Bryan's Auto is the best. The dealership misdiagnosed the problem with my car and I would have…read morebeen out literally thousands of dollars if I had them try to fix my car. I took it to Bryan's for a second opinion and they found the actual problem and fixed it for fraction of the cost. Bryan's has a new lifelong customer.

Great experience and nice staff. They have a shuttle, and since I was traveling and had a full car…read morethey made it clear that if I ever needed anything they could get me access. Would 100% recommend.

horrible place to rent a vehicle, management is incompetent beware there employees suck. I'm…read morepersuing legal council. you think you your going to charge me for something that I didn't do. not only am I going to sue you for a broken windshield I'm gonna sue you for harassment. I'm going to make sure this one hurts. customers beware. shop around don't waste your time or money. I'll update my posts as this proceeds.

I tried renting a car for today and planned all my travel plans around picking up this car. When I…read morearrived at Avis there was a handwritten note "sorry we had an emergency won't be open till 11am) which dosent fit in my travel plan. If they had at least let me know that's one thing but I had to get there at my reservation time to a handwritten note. Looks very poorly on new management. It was 9:30am there is no excuse to not be open, the higher up should have came and filled in.

Tony did the wrap on my car and I absolutely LOVE it. He recommended a graphic designer to help me…read morewith the design, and when it was finally finished, he coordinated with their shop to get it shipped to him and installed. Would 100% recommend.

Kingston Auto styling has a wide range of services to choose from. The staff is very friendly,…read moreapproachable and communicative. Very fast responses through their Instagram Account. I had some interior trim vinyl wrapped along with installation of a vinyl window banner and even ceramic coated some new wheels. 10/10, A++, 100% recommend.

I have never written a review but Austin's Auto deserved it! Bill (the owner) was honest, friendly,…read moreand down to earth. He made the normally stressful process of buying a car a ton easier. Finding an honest car salesmen can be difficult so I will definitely be recommending Austin's Auto connection to friends and family!

My son's girlfriend needed a new (used) car that was reliable and safe. I happen to meet Bill and…read moreafter he explained to me his business I new he could help us with this precise. I have never used a broker before so I was very surprised when Bill found us the perfect car. With in a couple days he found exactly what we wanted and he even negotiated a lot more than we bargained for. I highly recommend Bill land his company. They really take the headache out of the car buying experience.

I have an old 2003 Chevy Tahoe with 180,000 miles that was going to need some TLC. Front…read moresuspension, water pump, fuel pump, and a few other things so it would be road worthy for a long summer trip to Texas. They got me scheduled to come in, did an inspection and contacted me with the results. They clearly outlined all the work they recommended along with a detailed cost breakdown. Total repair time was just under a week and they called me to provide a status. They delivered on time and on budget. Staff were friendly and professional. Amanda, the young lady who runs the front of shop was awesome!!! Best of all, the truck runs and drives much better now. Great job!

$40 to change a rear light bulb. Carlos said "he would take care of it". Would be nice to tell your…read morecustomers what you mean and what you charge so they can decide.