Helped me with my first dealership car. Wanted something else but Peter and Orian helped me get…read moresomething more in my price range and explained to me how to eventually get whatever I want by getting a starter car, then working my credit up. I was close to giving up but they stuck with me through the process. I am very appreciative of them for that. Got me a nice car, low miles. They even brought me the car to my work cause I had to leave to clock in! They're the best. Peter was very helpful. Orian is very wise and helped me understand the basics of car credit and how to up my score. 10/10 service

I had a wonderful experience at this dealership. The people are friendly, honest, and they truly…read morelook for the best cars to put on their lot. M​ileage was​ low and the quality of vehicles was the best I've seen in Lacey and surrounding areas. It is hard to impress my dad when shopping for a vehicle, j​ust like any dad, but even he was happy with the purchase and spoke directly to the owner over the phone. If you're looking for an honest dealership with quality vehicles please consider going here. They will take care of you.

I had a great experience at platinum auto sales. I went to several other dealers. But still, I went…read moreback and saw Joe. Not only was he very patient and helpful and helped me find what I needed to accommodate me and my kids.. he remembered my name after briefly going in there to look at cars the first time. And when I came back, he welcomed me and worked with me on my price and budget. Thank you Joe!

We bought a 2017 Hyundai Sonata before the holidays for our son. We had them replace a cracked…read morewindshield and wanted an oil change also. The oil wasn't changed and we drove the car for a time brfore changing it. Immediately after changing, the car started using oil - adding 1 or 2 quarts a week. Our mechanic checked it and said he has seen this on many Kia and Hyundai cars. Over time, Robert said he has replaced 30-40 Kia and Hyundai engines. While looking at the car which we should've had him do, he found the front tires worn off in the insides and upon mesuring brake pads the fronts were gone and less than 2 percent left on the back pads. The upshot of all this is new brakes and tires for $1,700 and a replacement used engine for $8,750 - way more than we paid Platinum Auto. A word of warning: The Platinum lot looks nice with a lot of clean looking cars but they obviously don't do safety checks (cracked winshield, brakes, etc.). They didn't have service histories on this car and others we looked at. A real crap shoot if you shop with company!!! Go to a dealer that offers 90-day used car warranties with some decent mileage amount for your protection.

Our salesman Spero was outstanding! Easiest car purchase ever. Highly recommend you come see…read moreSpero if you need a car...

Great experience with Rich and Marcus. As a first time car buyer they made the process seamless and…read morewere not overwhelming me through the whole thing. They gave me great deals and options when choosing the best prices for my price point. Highly recommend for people looking at purchasing new and used cars, very knowledgeable and helpful at answering all questions. If im in the market for another one, I'd be back.

Affordable quality vehicles, great and friendly staff. No pressure sales. Highly recommend!read more

From the owner: We are a family owned business offering pre-owned & affordable car, trucks and SUVs in Olympia!read more

My husband and I just had the air conditioning in both cars repaired. Each car had a different…read moreissue and the mechanic repaird both cars in a short time. The owner is super friendly and really seems to car about his customers. We will continue to make Orca Automotive Repair our go to place for auto repairs.

I am extremely happy with my transaction at Orca wirh Mario. I wish them all the best with their…read morebusiness and plan on recommending them to any one looking for a great deal on a used vehicle.

I just want to make a shout out to OLYMPIA MOTORS LLC off Pacific Ave…read more My daughter's husband passed away 3 weeks ago and she was driving a car that he was getting ready to fix. She needed a reliable car that she could drive for years to come. I worked with Gregg, who co-owns the lot with Leo. I picked out a safe car for my daughter and they went along with me to surprise her with it! She cried, she was so thankful! These men are kind, honest and no frills. They made the process so simple! I can not tell you how grateful I am to have found them. They service cars as well, so my whole family will be coming to them from now on for repairs and oil changes. Anyways, I just wanted to let you all know about this little gem.

Save your money, go elsewhere. If he tells you 2 days in a row it's been detailed and trying to…read moredry it out he's full of it, the car leaks like crazy that's why. Or we fixed brakes, then partner admits just manually bled them cause their computer tool isn't working (or my thought doesn't even have one). Or best one, I wouldn't sell anything i wouldn't sell my daughter...bulls@#t!!! Leo is really good, makes you really want to believe all of it...Leo is a used car salesman, trust ne, he's a used car salesman. Don't believe anything he says. Take car somewhere you know and TRUST and have them inspect vehicle before you buy it. I was lied to scammed, and when checked him on it, nothing.

I purchased my car from here just over a year ago. The staff here were super kind and transparent…read morewhen we were searching for a car to purchase. I will say I probably could have gotten my car for a bit cheaper elsewhere as my family recently purchased the same vehicle in better condition for cheaper at another dealership. I don't know if it just depends on the location as well, but I know where they reside in WA cost of living is more expensive than Olympia so I was bummed finding out that I paid a bit more. Once again, I'm no car deal so there may be things I just don't know! I will say it was my first time having to purchase a car so there are things on my end I should have done to have a better outcome with my used car in the future. While my car had no big problems when first purchased, a PPI would have likely shown me that my fuel pump assembly would end up needing to be replaced soon. That was almost $2000 to replace which is hard when you're still paying off your almost $10,000 loan. Once again, this is my fault as a consumer as I should have gotten a PPI prior to purchasing and you ALWAYS should when purchasing a used vehicle (it could save you thousands of dollars in repairs). Otherwise they have been great to contact whenever I had questions or concerns with the vehicle and always willing to help me. I'm pretty sure they said they are a family owned business and the father and two sons work there. They are SO sweet. I have nothing but kind things to say about this business and the fact that they explained every process and were patient with my millions of questions just proves to me they are good people. They truly are good guys!!

I love this place! Been buying cars from here for years and never had an issue and if I did the…read moreowners have always been so amazing!

This place was HORRIBLE to deal with! I was in a tight spot but I had money and they totally took…read moreadvantage of me. I was going through a divorce A newly single mom and was pregnant with my second child. I needed a safer car and They completely screwed me!! I had a 2005 Nissan Murano from them for maybe 3.5 months I paid over $4000 for it and have NOTHING from them now they saw my 9 month pregnant butt coming and they sold me the biggest piece of junk they could. Within 24 hours I tried to return it I took it to a mechanic and they told me it has around $1300 worth of repairs needed I came back to the lot in tears I was due in a week and they sold me a piece of junk! they PROMISED to help take care of anything that came up while I was making payments. Well I barely got to drive the thing because it was ALWAYS broken! It had over heating issues, I needed to install a new battery within a week then I couldn't even drive it to the hospital when I was in labor because it wouldn't start!!! It completely died on the highway with no warning or explanation just shut off! I called and they cleared a code only to have the same one come back so that it would die again a couple days later.. The windows would go up and down on their own. The back seat broke the very first time I laid it down. they said it was 'only cosmetic' & refused to help. a broken seat where my children sit is a SAFETY issue not COSMETIC. It had a Bad timing belt and many more issues. The last straw was when The ignition cylinder went out leaving my 6 year old and my barely 3 month old and I stranded in 100 degree heat. when I called them I only wanted to maybe to split a tow truck?? but the first thing they say "well what do you want me to do about it? You bought the car!" They're bullies and they're unprofessional. They jimmy rig the cars to drive long enough that you're stuck in a contract and you can't get any money back. Complete crooks. Never ever go here.

This place screwed me over!!! I'm a single mom with three kids a veteran of the us army. I bought…read morethe car in middle of April it broke down in July causing me to spend 800 dollars trying to fix it. They said bring in they'd fix it and put it on what I owe. Instead after I got the car their they wanted a total new engine!!! And would not work with me. My original Machanic told me that it does not need that. They laughed at me and thought the situation I'm in was funny!!!! Needless to say I'm now gonna be possibly losing my job and don't know what to do

horrible place to rent a vehicle, management is incompetent beware there employees suck. I'm…read morepersuing legal council. you think you your going to charge me for something that I didn't do. not only am I going to sue you for a broken windshield I'm gonna sue you for harassment. I'm going to make sure this one hurts. customers beware. shop around don't waste your time or money. I'll update my posts as this proceeds.

I tried renting a car for today and planned all my travel plans around picking up this car. When I…read morearrived at Avis there was a handwritten note "sorry we had an emergency won't be open till 11am) which dosent fit in my travel plan. If they had at least let me know that's one thing but I had to get there at my reservation time to a handwritten note. Looks very poorly on new management. It was 9:30am there is no excuse to not be open, the higher up should have came and filled in.

We just bought a Toyota Tacona TRD this past weekend. They were so easy to work with, felt like…read morefamily. We were pleased with the whole transaction. Luke & Cheryl

I'm extremely disappointed with my experience at Car Stars. I purchased a Nissan Murano on June…read more29th, and by July 3rd--just a few days later--the transmission completely failed. As a single mother, I was very upfront about my concerns during the purchase process and made it clear I would only buy the vehicle if it was properly inspected and in good mechanical condition. During the test drive, I pointed out a concerning sound to Seth, the salesperson, who reassured me they had an on-site mechanic who checked all vehicles. The next day, my father spoke to Mike, another salesperson, who explicitly claimed there were no mechanical issues. Based on these assurances, I proceeded with the purchase. Days later, the transmission failed--something that would have been obvious to any qualified mechanic. I had to pay out of pocket to have the car towed back to the dealership, and I also paid the service tech to install a transmission. After picking the vehicle up, the very next day it broke down again -- this time while I was driving uphill with my toddler in the backseat. I called to speak with Brian, and even after I told him the car was undrivable, he told me to "have your dad come look at it and drive it." He then had Craig, the service tech, call me, who told me to take it to a shop near me and have it checked out. I called Brian again after that and told him it was completely unprofessional for Craig to suggest I take the car elsewhere after everything I had already paid. I also told him the only reason I bought this car was because Mike misrepresented its condition. Instead of taking any responsibility, Brian told me to get an attorney. I specifically asked for a complete diagnostic, and a transmission failure this quickly points to a pre-existing issue that was either missed or ignored. This goes beyond poor business practice--this is misrepresentation and fraud. Under Washington State law, it is illegal for dealers to knowingly make false statements or hide serious mechanical defects just to close a sale. Misleading a customer into believing a vehicle is mechanically sound when it clearly is not is a direct violation of the Consumer Protection Act and the Implied Warranty of Merchantability. Just because the vehicle was sold "as is" does not shield Car Stars from responsibility for misrepresentation or hiding serious defects. Selling "as is" does not excuse the dealer from their obligation to be honest and transparent about the vehicle's condition. Car Stars took advantage of my trust, ignored my valid concerns, and left me with an unsafe, non-functioning vehicle within days of purchase. I will be reporting this dealership for fraudulent practices and pursuing my legal rights. I would never recommend this dealership to anyone--especially to people who expect honesty and accountability when making such an important purchase. Buyers beware: protect yourself and get an independent inspection, because this dealership operates with dishonesty and deception.