We had placed our household items in one of the smaller storage units for half a year at least…read more and what a headache. They hounded us with calls and through emails when we were late than 2 months we were late and they placed a 130.00 lien on our property which was the last straw for us. We would get dinged for weekly late fees so we were paying a hell of a lot more than the "initial fee" we were introduced to upon joining, please cancel my initial review Sentinal Storage Coquitlam, you just kick people down and I will never recommend your company to anyone!!! Our stuff is safely home!!Rating 0 c constant

I use this storage for over a year now. Very clean and safe facility. The ladies at the front desk…read moreare very helpful and friendly. Cost wise is pretty much competitive with other storages. I would defiantly recommend Sentinal storage.

I still try to comprehend why we went from roughly 8 hours estimate to pack and download to 13.5…read morehours. Multiply that by 250$ Kevin the owner is not good at providing proper estimates. Very polite and I am sure he will politely respond here as he did privately. The 1/2 drive charge before and after is a cost that is being added after the fact not in original discussions. (Happened both for packing and move) After my correspondence with him on the extra hours he turned the blame on me that the packing was not done right (unorganized) and the van was parked a bit further away from entry for download. As per packing, his own team were involved in packing majority of our stuff. They spent 5 hours the week before. Furthermore the big portion of our stuff was already stored in their pod since July. Yes They were still many boxes left in our house but very little furniture to move: - piano, dining table, 3 disassembled beds, 1 sofa, 1 coffee table, 2 bed side tables, 2 book shelves, one drawer, 3 chairs , one bbq , one lawn mower and one tv So I still don't get why it cost us this much time and money. Yes we were in unfortunate state that the spot in front was taken. That for sure slowed things down, but not 4-5 hours extra. Yes I made the stupid move to watch my kids around 6 pm instead of watching them for entire time so I let them do the download on their own. Did the download actually took from 3 to 8 pm no breaks?! I would like to believe they were truthful. I tried to resolve this with Kevin privately. . We ageeed that the guys worked hard and took only their claimed 30 min break! I raised the issue of lack of management and proper estimates and that needs to be fixed and for that I need to be compensated. He offered me future discount for a future move !!!! (Which basically is a very pretend polite way of dismissing me) I moved with this company 20'years ago. I was happy enough. That's why I went to them this time. But I will never recommend them again as it will turn to be very costly.

I would recommend them. Although they don't have professional packers, some warehouse guys for…read morepacking but they did ok with packing and good with loading the stuff in their boxes. But I can't blame them as it was a last minute call to get them do this job. Came right on time for loading and delivery as well. Unloaded and to my surprise, nothing was broken and nothing was missing (as mentioned in previous comments). Cost of moving from BC to Seattle was reasonable. All togather I would recommend them! Thanks guys!

I was moving and needed storage for the overflow furniture/boxes…read more Location is very convenient, staff are friendly and facility is very secure, safe and well-maintained, It was a good experience during a hectic time. customer service is number one, highly recommended!!!!!!

Storage for you life is great - the staff is efficient, friendly and care about their customers,…read morethe storage facility is clean and well maintained, my experience with this company has been top notch, I would recommend them to anyone looking for a storage facility.

We have had our storage lockers for 10+ years. We highly recommend this location. Not only is it…read moreimmaculate the office staff are extremely professional and very helpful. Five star rating for sure.

DO NOT KEEP your stuff here! Their storage facilities are NOT SAFE. We had our storage locker…read morerobbed, which can easily be done from the top of your unit (see attached photos). We lost $2000 + worth of stuff as someone just used a ladder to reach down (likely with a hook) and easily took our things out. Unfortunately, nothing could be done as they only keep video footage for 14 days, and the facility holds no responsibility for your stolen items. I understand that they need some kind of hole for ventilation, but the way Maple Leaf does it is just reckless and they don't care to safely store your stuff. We recently switched to a storage facility that covers the top of their lockers with mesh wire, which feels much more secure.

I just rented space a week ago. The manager is so friendly and helpful. Units ate clean and it is…read moreeasy in, easy out.

Excellent service, great rates and a pleasure to deal with. I have been using this location for…read moreover two years now and recommend them to many of my friends and customers.

It is an inexpensive moving rental company. They provide other services as well such as storage or…read morehiring moving to help and etc. They have all the moving supplies you need for moving. Also note that they have a two hours grace period if renting a u-haul from them. I came here to rent a U-haul for 4 days of moving. When I got the truck, the inside was super gross. There were a few dents and scratches on the truck already. When I returned, I had no questions or issues.

Super cheap moving if you know someone who can drive otherwise expensive to hire. The size of the…read moretrucks is pretty good. On the other side the staff I dealt with is not so professional it seems as they are doing us a favour by being there.. have some patience buddies and also we are not there everyday so elaborate nicely

When we had to suddenly empty my late mother-in-law's large, overstuffed storage room, Big Steel…read moreBox came to the rescue. When we phoned, we got a real human who was decent, knowledgeable and helpful. The cost of their largest container was 1/5 the monthly rent at the storage facility even though it held the same amount of stuff. Our container was promptly delivered. I was clean with a dark wood laminate floor. We had the option of keeping it in our yard or having it carted away to be stored in their yard in the lower mainland, where we could request it be made available on fairly short notice. We chose to keep in our yard. In either case, you use your own lock. We used it for 5 years. It kept everything clean, bug-free and rodent-free (We have a lot of rats in Steveston.) The mice had been into the storage facility we used earlier, making a bit of a mess. (Also, rodent urine and droppings, once dry can put bacteria humans can catch into the air, so best avoided.) When it came time to empty the container, a quick call to an equally pleasant Big Steel Box representative meant it was picked up when we wanted it gone. Since you pay for delivery and pick-up when you first order it, there were absolutely no added costs. An ethical company that does what it says it will. Highly recommend for moving, short term or long term storage. To me, if you don't need fast, regular access to your goods, having them store your container is a great alternative to a storage facility. Would definitely use them again.

I ordered a container from Big Steel Box with the explicit instructions that I needed to be present…read moreon delivery for correct placement. This was clearly stated in the work order. Container was delivered without me present & placed facing the wrong direction. I have spent three weeks trying to get this moved (during which I can't use the container) as I can't properly access the doors to load directly to/from a vehicle. Big Steel Box has refused to be accountable & will only turn the container 90degrees if I pay them another $120 delivery fee to fix their mistake. I WOULD NEVER recommend Big Steel Box.

I needed somewhere to store household items while my home was for sale and staged with minimal…read morebelongings. I was able to get a locker here on very short notice, which was awesome. I was surprised how expensive it was but beggars can't be choosers. The compound is clean and well-run and I love that they sell boxes, padlocks, etc. in the office if you need them. I took advantage of that. I also love all the security measures in place. You have to punch in your personal code to enter the property, to enter your locker building, and even to exit the property. There are cameras everywhere, which means the likelihood of criminal activity on the grounds is slim. I've deducted a star because if you only need the locker for a week, they still charge you for a full month. To me, this is unethical since they are paid twice for the unit if someone else rents it during the month I already paid for. I needed the locker for 5 weeks but I'm not willing to pay for a second full month in order to keep it that extra 7 days. Instead, I brought everything back to my house rather than picking the stuff up with the moving van the following week. Such a hassle. I think this place would be perfect if they offered pro-rated rent instead of only by the month. It's just better business and makes them look cooperative and honest rather than greedy.

First the good. - clean, big lockers with high ceilings…read more The people that run this place are such busy bodys. They are always grumpy and not pleasant at all. I was having moving company pick up some furniture that I sold and they were waiting at the front for me. The grumpy old fart that works there was banging his cane on the window saying can I help you in a really confrontational way. We pay to use a locker and dont have to answer to you like our parents. I am leaving this unit as rant its a waste of money. Oh also during this process they got in their van and drove by to look what was going on. Such bad business people.

This I'd a GREAT storage facility! Even the restrooms are clean, and I've never seen a single bug…read more Access is 6:00 am to 9:00 pm, there are always carts available and little or no waiting for the elevator. Prices are reasonable too. A little bit out of the way, but that saves $$. What more can you want.

From the owner: Seaboard Self Storage focuses on providing a friendly and professional atmosphere to provide you…read morewith the best possible customer experience. We are proudly offer all of the following services and features: - personal and business storage - indoor heated storage - outdoor drive up units - individually alarmed units - access controlled gates - highly competitive pricing - flexible business storage solutions - shipping and receiving - short and long term office space rentals - forklift service - mailbox rentals Access hours are 6am to 9pm for most units. Come see us at our Surrey location!

Atila was so welcoming and helpful setting us up with a new storage space. He gave us a tour and…read morewalked us through the security set up. The building is clean, bright, has washrooms available for our use, dollies at the front, a roll up door loading area, and has great security features. For us, it was a little further to go for some space but we are pleased with Freemont. Thanks Atila.

I was very impressed with the whole set up, especially the staff who were amazingly helpful…read more The facility is clean and the deals are great.