A complete misrepresentation of their service and space. Overcharged me and held my possessions for no reasons, really difficult to communicate with them. I would highly recommend any other storage or moving service before considering Reay's. I don't like leaving bad reviews, but they treated me so badly that I had to. read more

I called 3 times to see if there looking if They were hiring and dispatcher janet said no and she was nothing short of a rude bitch as long as She is there as dispatcher dont hire them or work for them my friend ben who worked for them the driver kyle he was with was not nice to at all read more

Absolutely the best moving company I have ever used. Ray and Dennis were friendly and efficient, both top notch movers. A 2bdr apt took just over 3 hrs Can't say enough good things about this Company.If you need Movers, these are the people to call. read more

First move with these guys was good. Second move, they were OVER AN HOUR LATE (even after confirming the move time the day before). This is a real problem when elevators are booked at both locations and street parking books up because it's later in the day. The movers were nice and did a decent job, but when the owner (Janet) was confronted with the problem and obvious frustration from it... she was snarky and made unhelpful comments. Had to explain the domino effects of this *multiple* times before a slight discount was offered. Advice to management: When it's YOUR mistake, own up to the problem right away. Apologize right away. Offer a discount right away, don't make people haggle with you. Reassure the customer. Take accountability and get in solution mode. Don't be patronizing, it helps absolutely nothing. These are the basics of CS. read more

I used Reay's Moving & Storage for my move that occurred on November 18. I hired three movers to assist in the moving process. For any move, I recommend that you hire three movers. It just speeds up the process considerably. One mover stayed in my apartment to prepare the items by wrapping the items so that they do not get damaged. One mover moved the items out to the elevator, unloaded the elevator, and moved the item to the truck. One mover helped load the truck and secured the items in the truck. When we got to the move-in location, the roles were similar but it was a move-in instead of a move-out process. Overall, it was a very efficient process. The three gentlemen that helped me move were experienced and efficient. For the smaller items, they used the wardrobe boxes to package the items up so that they're easier to move. I would definitely use Reay's again in the future for my move. I highly recommend. read more

My family (3 separate households) have been using Reay's for about 20 years. I book my move date based on Pete's availability. Efficient, careful and ingenious with getting awkward pieces in and out without damaging anything. My sister has used them for storage a well. Cannot recommended more. read more

Nice guys but slow! With 3 men plus two of us helping it took 6 hours to move a two bedroom. Our last move took 3.5 hrs. A few specific issues: - we worked harder - they had a poor system, the elevator should be the slowest point but for them it was the truck, they had only one guy in it so stuff piled up outside - for a while there were two guys standing around while one was folding packing sheets in the truck, nothing was getting done and there was still lots to move - They took forever to drive between apartments, I walked part way and bused the other and arrived in 15 minutes, it took them 30 minutes - often took tiny loads Again, nice guys, but just took way too long. $775 to move a two bedroom sounds a bit steep. read more

Excellent, very efficient, very reasonably priced, and with an excellent sense of humor. I hate moving, but these guys made it as good as it could possibly be. They finished about 2 hours before I thought they would, too. Really, really terrific. read more

A friend of mine recommended Reays, but of course I checked your Yelp reviews before committing!)...and I'm so glad I went with them. I've moved five times in the past five years, and this company was BY FAR the best moving company! The man who booked my move was helpful and polite. The movers were on time, quick, and hard working. They brought wardrobe boxes to pack up my hard-to-fit-into-normal-boxes stuff. Highly recommended! And don't forget to mention the Yelp promo! read more

So, so, so impressed! You can trust this company to do it right. We had no choice but to trust them & they came through with everything. It doesn't get much harder to plan a move in 5 days than when you're overseas. We were in Spain & had to leave everything to Reay's. They took the time to give us an estimate based on our descriptions & pictures. They packed our entire apartment & moved it to an off-site storage locker. Then they packed & moved our condo tower storage locker to the off-site one. They knew that new owners were moving in in 2 days & didn't miss a thing. They did it all unsupervised, and called us to clarify something that really showed us they were thinking about the job. When they were done, they took pictures of our new storage locker with all our stuff in it & emailed them to us. Thank you so much for taking a huge worry off our shoulders and delivering as you did. We recommend you without reservation. read more

What can I say? Reay's makes moving simple. I moved with them this past August, which was the second move they've done for me since I've moved back to Vancouver. I used them because my parents have been using them for close to a decade now and they came highly recommended. They're on-time, courteous, professional, efficient. Prices are probably a little bit steeper than some of the other guys, but they are very reasonable. Especially considering that they are very quick with the move and take great care handling your possessions, I'd say they're worth it. Highly recommended. They get booked up fast for the end of the month and are pricier for the weekends, so plan ahead and book them early to get the most out of it. read more

Reay's did our moving last Wednesday. it was a large 3 bedroom apartment to a new house and they did it under 6 hours! they were fast, friendly and no damage was done to the items or to the new house. i highly recommend this company for your next move! read more

Moving to a new home is supposed to be an exciting experience. Working with Janet was great in that she was very accommodating. However, when it came to the move where her family member and another mover (He was a hard working mover) had to move me it was a NIGHTMARE. This is my 3rd time using movers and I have NEVER had them take so long. I was moving from a batchelor apartment to an even smaller one bedroom that was a 15 minute drive away. In total it took 6 HOURS to move my items and I only saw the mover that was the family member a couple of times and the most time was when he came to collect my money. When I expressed how upset I was he blamed it on the length of my apartment hallway and when I questioned him in why I didn't see him the entire time he said that he wasn't allowed to leave the truck and if I had a problem I was to talk to Janet. It cost me over $900 to move a one bedroom apartment. If you want friendly service use Reay's but if you want honest and fast service then I wouldn't recommend this company. read more

I was disappointed with a few things about this company. First, punctuality. I had the elevator booked for a limited time and they were 1 hour late. Second, it was not Reay's moving company but subcontracted to Phil the movers company. Third, they tried to charge us 1 hour of travel time and with evidence on google maps, our time to and from their office in east can was 1/2 hour. It was not resolved and we ended up paying 45 mins. It was stated in our contract 1/2 travel time. I do not have time to dispute on the phone which we did on moving Day two days ago. It was also recommended we go in person during office hours. Who has the time?!! My parents moved 3 months ago from a two story house to a 3 storey house full of things and it took them less time (4 1/2 including travel time with a different company and 2 guys). We moved from a 1 bedroom and den condo with 3 men and our grand total was 5.75 hours. I will NOT be recommending this company to others. This company came as high regards from a friend and on yelp but sorry, it was a disappointment that cost over $800!! read more

Reay's moved us on September 27, 2012 and couldn't have done a better job, Their excellent service started from my first call to book a date (I'd been referred by a friend). They were friendly and helpful. They made useful suggestions about packing, packing supplies and the move. We hadn't moved in 28 years, so it was very helpful. They sell packing supplies at reasonable prices including used boxes if they have them. Then they will buy back boxes at 50% of the sale price! The team that moved us was on time, efficient and knowledgeable as well as pleasant. The move went very smoothly under the estimated time and with no breakage at all. I would highly recommend Reay's. read more

These guys were good, fast, prompt and honest. Luckily, they finished right before the great Vancouver windstorm. Hopefully, they got home safely. I used them because of the reviews I have read, and I wasn't disappointed. They initially quoted us for 6 hours, but finished at around 3-4 hours and charged us for that much. I heard stories from many of my friends how other movers charged what they quote you, even though they finish early. They did mention we were the only ones they had that day, but they didn't dilly-dally and were efficient. I had a piano that they had to move, and they did it like they have done many times up 9 flights of stairs! For being honest, prompt and fast, I had no problems leaving a tip for them to have lunch. I would gladly use them or recommend them for our or somebody else's move. read more

We have used them twice after finding them on Yelp. We got a discount for finding them off Yelp which was pretty sweet. We had different crews for the move and both crews were patient, friendly and efficient. On time and good communication from both crews too. Honestly we will use them again in the future. Moving is stressful enough as it is. It's nice to not have to worry about things breaking or damages and have experienced movers that know how to stack and use space efficiently. Office staff is really helpful and friendly too. read more

This company proved to be a huge sigh of relief during a very trying time. Super calm, efficient and funny, they took right over and got the job done in a very timely manner. The price was very reasonable, and they gave my Mum a break because she was a senior. They were really careful with all of her things and there was no damage to anything. I wouldn't hesitate to recommend this company to friends. read more

We had Reay's come to our home to remove and deliver our clothes washer/dryer units for service. The two gentlemen that came to our home were very professional and took extra care not to damage our walls or flooring when removing the washer and dryer. They're dispatcher (Janet, I believe) was also very helpful and a pleasure to deal with over the phone. I would highly recommend Reay's to anyone requiring moving or delivery services. read more

We moved last month and I chose this company basically because of the reviews I read. And from start to finish it was a great decision! The booking agent was friendly, helpful and knowledgeable. The arrangements were easy even though the job was not straightforward. The first part of the move involved taking stuff to an already existing storage space we had. Then they came back and took the rest of our stuff to their storage. All was done efficiently and professionally by three very friendly and fun guys. All in all they made what could have been a very stressful day into a breeze. Thank-you Reay's! Highly recommend this company! read more

We moved on Dec 14, 2012 from Vancouver to North Van and had an excellent experience with this company. They were professional, efficient, friendly and a pleasure to work with. Peter, Peter and Peter make a great team! I can't say enough good things about this crew! They sure know what they are doing! From the best way to move items out and in to knowing where to put the boxes and furniture - excellent spacial skills! Some examples of what impressed me... they made sure furniture was wrapped well and had their own covers to wrap items that had not enough padding or protection. They brought extra wardrobe boxes in case we needed them (and we did for loose items). They were very careful with the all boxes, and walls...etc. There were no dings on our stuff or the walls - very impressive!! And they were all so friendly and considerate! Peter, Peter and Peter, thanks so much for taking a big part of stress out of moving!! Our best, Jessica S. and family read more

I am very late writing this - but no fault of Reay's! They were excellent. Moved my stuff from Vancouver to Galiano Island. Nothing damaged in any way. Got to my new house and the painters had JUST finished inside - bad timing! But the Reay's guys did not ever touch a wall with my furniture, and there were some very big and heavy furniture boxes to move. Nothing was hurt - floor, walls, stuff. Plus they're accommodating, polite, and good natured. Would definitely recommend them, and use them again. Got them through word of mouth from two other people who were very happy. read more

The "Peters" from Reay's did a fantastic job with my move. They arrived early, were very cheerful and efficient, took great care with my belongings, and moved me to my new pad very quickly. I would absolutely use them again (but hopefully I'm never moving again!). Thanks, Peters! read more

Awesome! When I booked Reay's Moving and Storage, I wasn't quite sure what to expect. I had heard so many horror stories about movers and moving companies that I was a little worried about the process. But Reay's was excellent!!! We had two different crews on either side of our move from Vancouver to Langley with one week of storage in between. Both crews were amazing. They came on time and were super respectful of us, the building/properties, and our things. I would highly recommend this company. No complaints at all. :) read more

i dread the thought of moving more than anything else - even more than the thought of north korea + nuclear weapons - because with the latter, i trust that other super powers can minimize the damage whereas with moving, it's as inevitable as taxes & death. but over the past 3 years, we've moved twice & each time we used reay's and they have been AWESOME. punctual, fast, & just down right fantastic - and no damage to any of our belongings. whoohoo!! read more